Storyteq logo
Storyteq

Collaborate. Scale. Activate.

Implementation Consultant

Implementation SpecialistCustomer SuccessFull TimeRemoteSeniorTeam 51-200Since 2009H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

1 day ago

Salary

0

Seniority

Senior

3 yrs expEnglishRealm

Job Description

Implementation Consultant

Storyteq

• Own implementation projects for new and existing customers, ensuring timely delivery and client satisfaction. • Lead scoping workshops to capture business requirements, marketing workflows, governance processes, and technical dependencies. • Share your wisdom on Martech best practices, illuminating the path to maximise platform adoption and success. • Design bespoke solutions and orchestrate seamless integration workflows. • Coordinate with internal teams, including Configuration, Product, Engineering, Support, and Customer Success. • Advise on migration strategies that ensure harmonious coexistence with existing systems. • Forge strong alliances with third-party agencies for collaboration. • Build strong customer relationships to ensure high levels of satisfaction and adoption • Deliver impactful presentations that charm senior stakeholders. • Uphold and share best practices to ensure consistent delivery excellence. • Work through timelines and budgets, monitoring project progress, risks, and dependencies, ensuring milestones are achieved. • Assist customers during go-live and provide post-implementation support.

Job Requirements

  • 2-3 years of SaaS implementation experience.
  • Strong understanding of the Martech realm.
  • Proven ability to lead stakeholder engagement sessions as well as scoping and solution workshops
  • Skilled in translating business requirements and crafting and delivering client-tailored system solutions.
  • Proven success in steering client interactions and implementations with strong stakeholder management and communication skills.
  • Excellent presentation skills with both technical and non-technical audiences.
  • Knowledge of data migration and systems integration concepts.
  • Excellent analytical and problem-solving abilities.
  • Highly organised, with experience managing detailed project documentation, RAID logs, or configuration checklists without missing dependencies.
  • Proficiency with Microsoft Office and project management tools e.g. monday.com, JIRA, Confluence, Lucid etc.
  • Meticulous attention ensures nothing slips through the cracks.
  • Influence decisions at every level.
  • Balance juggling multiple projects simultaneously, meeting every deadline.
  • Build trust and foster strong relationships with an infectious enthusiasm.
  • Constantly evolve and enrich your professional development.

Benefits

  • 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
  • Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
  • Pension Scheme – helping you save towards your retirement home in the sun!
  • Corporate Medical Cash Plan – claim back the cost of your medical treatments.
  • So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
  • Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
  • Cycle to Work Scheme – save on the cost of biking to work.
  • Monthly Employee Awards - Employee of the Month programme with £250 bonus
  • Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
  • Referral scheme – know the perfect person to join the team? You could bag £1,500 for a putting a good word in.
  • Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
  • Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.

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