Epic Hospital Billing Coordinator Position Summary Join Deloitte's AI & Engineering practice to support hospital billing operations in a role focused on claim accuracy, timely reimbursement, and revenue cycle performance. As an Epic Hospital Billing Coordinator, you will help review and submit hospital claims, resolve billing issues, and work across teams to reduce avoidable denials. This is a primarily remote role supporting enterprise Epic implementation, with minimal travel and scheduled onsite time as needed. Work you'll do As an Epic Hospital Billing Coordinator on the AI & Engineering team, you will be responsible for supporting hospital billing activities that improve claim accuracy, reduce denials, and help clients optimize revenue cycle performance. - Review patient accounts, charge details, coding inputs, and supporting documentation for billing accuracy and completeness - Prepare and submit hospital claims to commercial, government, and other third-party payers in accordance with payer requirements - Validate claim data for demographics, insurance coverage, authorizations, provider information, modifiers, and coding-related elements; identify and correct claim edits, rejections, and billing errors before submission or rebilling - Work with coding, registration, authorization, clinical, and accounts receivable teams to resolve billing issues, prevent avoidable denials, and submit supporting documentation required by payer guidelines - Adhere to defined standard operating procedures and workflows while working in Epic Resolute Hospital Billing, claims clearinghouse systems, payer portals, and related tools; monitor work queues and reports, support complex claim resolution, and meet productivity and quality standards A successful candidate would possess these skills: - Ability to work independently and collaborate as part of a team - Effective written and verbal communication skills - Meticulous attention to detail and quality of work product - Ability to build and sustain professional relationships - Ability to lead projects or workstreams - Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment - Strong interpersonal skills and professional demeanor - Ability to meet deadlines The team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements. Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector. Qualifications Required: - Bachelor's degree in information technology, business, healthcare, or a related field; or equivalent experience - 1+ years of experience in hospital billing operations - Experience using Epic Resolute Hospital Billing - Experience working in claims clearinghouse systems - Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. - Limited immigration sponsorship may be available. Preferred: - Experience using Microsoft Word, Excel, and PowerPoint - Experience supporting clinical or healthcare business operations - Experience managing multiple projects or workstreams - Experience preparing and delivering technical demonstrations - Experience analyzing billing workflows, claim issues, or operational data For individuals assigned and/or hired to work in a remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to the remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $50,000 to $60,000 with overtime pay possible. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. Deloitte is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to participate in the recruiting process, please direct your inquiries to the Global Call Center (GCC) at USTalentCICInbox@deloitte.com. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more. Professional development From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see https://www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Qualified applicants with criminal histories, including arrest or conviction records, will be considered for employment in accordance with the requirements of applicable state and local laws, including the Los Angeles County Fair Chance Ordinance for Employers, City of Los Angeles's Fair Chance Initiative for Hiring Ordinance, San Francisco Fair Chance Ordinance, and the California Fair Chance Act. See notices of various fair chance hiring and ban-the-box laws where available. Fair Chance Hiring and Ban-the-Box Notices | Deloitte US Careers Requisition code: 350621 Job ID 350621

Role Description Are you looking for a rewarding career? We’re looking for a qualified Enterprise Scheduling Specialist like you to join our Texas Health Resources family. Work location: 612 East Lamar Blvd, Arlington, TX 76011 - Remote Work hours: Full Time, 40 hours/week, Monday – Friday between 8am-6:30pm Enterprise Scheduling Department Highlights: - Remote – work from home - Fast pace, high volume call center - Ability to assist and help people while acting as the first touch/contact for patients - Room for promotion and long term growth What you will do: - Schedules testing and/or procedures for multiple departments and entities in an accurate and timely manner ensuring maximum productivity and expedient patient flow. - Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines. - Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors. - Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. - Maintains customer service and/or productivity guidelines set forth by applicable leadership. - Participates in special projects or completes other duties as assigned. Qualifications - High School Diploma or equivalent (required) - One year of related experience (required) - Call center and/or healthcare experience (preferred) - CHAA – Certified Healthcare Access Associate (preferred) Requirements - Requires good written, oral, and telephone communication skills. - Requires knowledge of general office equipment and associated software packages. - Ability to type 35 WPM corrected for errors preferred. - General knowledge of medical terminology preferred. Benefits - Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student Loan forgiveness as well as several other benefits. - A supportive, team environment with outstanding opportunities for growth. Company Description Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more. Do you still have questions or concerns? Feel free to email your questions to recruitment@texashealth.org.

Role Description This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights: - Full-Time: Monday-Friday 8:00AM-4:30 - Comfortable working in a high-volume production environment. - Documenting information in multiple platforms using two computer monitors. - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance. You will: - Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. - Maintain confidentiality and security with all privileged information. - Maintain working knowledge of Company and facility software. - Adhere to the Company's and Customer facilities Code of Conduct and policies. - Inform manager of work, site difficulties, and/or fluctuating volumes. - Assist with additional work duties or responsibilities as evident or required. - Consistent application of medical privacy regulations to guard against unauthorized disclosure. - Responsible for managing patient health records. - Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. - Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. - Ensures medical records are assembled in standard order and are accurate and complete. - Creates digital images of paperwork to be stored in the electronic medical record. - Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. - Answering of inbound/outbound calls. - May assist with patient walk-ins. - May assist with administrative duties such as handling faxes, opening mail, and data entry. - Must meet productivity expectations as outlined at specific site. - May schedule pick-ups. - Other duties as assigned. Qualifications - High School Diploma or GED. - Ability to commute between locations as needed. - Able to work overtime during peak seasons when required. - Basic computer proficiency. - Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. - Professional verbal and written communication skills in the English language. - Detail and quality oriented as it relates to accurate and compliant information for medical records. - Strong data entry skills. - Must be able to work with minimum supervision responding to changing priorities and role needs. - Ability to organize and manage multiple tasks. - Able to respond to requests in a fast-paced environment. Benefits - Full Benefits: PTO, Health, Vision, and Dental Insurance. - 401k Savings Plan. - Tuition Assistance. Company Description Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Role Description The Lincoln Ownership Specialist takes direction from and supports the Market Area Sales & Inventory Manager, as part of Lincoln’s Center of Excellence and reporting through the Lincoln Field Operations department. The Lincoln Ownership Specialist will have primary responsibility for managing limited engagement Lincoln stores that are assigned as non-contact with ownership related questions. This role will manage a zone of approximately 150-200 dealerships, only for Lincoln specific ownership questions submitted through “AskLincoln.com”. The Lincoln Ownership Specialist role is very similar to the existing SDR Service Specialist role, except covering more stores and answering their incoming questions submitted through AskLincoln.com and will interface directly with the ownership/senior leadership of these dealerships for their questions submitted. Hours of Operations: Monday to Friday 7am to 3:30pm EST Full Time: (40 hours a week) This is a 100% Remote position During a Typical Day, You’ll: - Communication - Manage incoming questions through AskLincoln.com, for the 150-200 Limited Engagement Lincoln stores that are not assigned a Field contact representative - The Ownership Specialist will focus on Service and Ownership related incoming questions - Act as the single point of contact for Lincoln Limited Engagement Dealerships for all service inquiries - Manage the effective outbound communication of programs, events, promotions/incentives, and training events/materials to assigned dealerships - Hold Limited Engagement Dealers accountable for service capacity related actions and requirements to ensure compliance with minimum service standards - Inbound Resource - Communicate Recalls to Assigned Dealers and accurately respond to requests for additional information or inquiries from Dealers - Respond to Limited Engagement Dealer inquiries for Parts Availability/Capacity - Build relationships with key stakeholders to deliver appropriate responses to Dealer parts availability and capacity inquiries. These include: - Lincoln Field Team - Parts Distribution Center (PDC) Management - Parts Supply & Logistic (PS&L) - Motorcraft Sales Management Team - Lincoln Concierge team - Lincoln Protect Area Sales Managers - Respond to Dealer request for analysis of key performance data to assigned dealership and develop and deliver accurate reports - Respond to requests for warranty policy, process, and claims questions from Limited Engagement dealers - Respond to Dealer Inquiries related to Lincoln Protect program Qualifications - Associates or Bachelors degree preferred, or equivalent related experience - 3 – 5 years’ related experience - Experience with dealer operations and handling escalated customer issues - Experience in a marketing/sales or financial analysis function - Knowledge of Customer Contact Process and Guidelines, Escalated Handling Process - Experience in automotive industry preferred Requirements - Strong oral and written communication skills, with ability to persuade and sell using a business case - Advanced analytical skills and financial acumen: - Ability to interpret financial statements and cash trend analysis reports - Ability to analyze dealer operating reports and program specific information to identify problems and opportunities and build effective business cases - Strong business acumen: - Ability to apply dealer service operations knowledge to drive improvements in customer and dealer satisfaction and sales revenue - Focused with tenacity to drive results in multiple locations - Creative and forward thinking; seeks opportunities for innovation and continuous improvement - Strong time management, organizational and planning skill with the ability to prioritize, multitask, adapt, and thrive in a fast paced, results driven environment - Ability to build relationships with dealer management and adapt approach to different management styles - Strong facilitation, active listening, and leadership skills; capable of effectively facilitating meetings and developing and delivering presentations - Strong customer service and conflict resolution skills, with a commitment to quality and customer satisfaction - Strong problem solving and decision-making skills - Self-starter, who demonstrates initiative, resourcefulness, and ability to work independently - Quick learner, with a desire and interest in learning new information - Excellent negotiation skills and a consultative approach - Knowledge of computers and software (MS Operating Software, MS Office Products) - Must represent Ford Motor Company and Percepta professionally with all clients and external organizations and contacts Benefits - Health/Dental/Vision/Life Insurance - Flexible Spending Account (FSA) and Health Savings Account (HSA) - 401(k) with company match - Vacation/Sick Time and Paid Holidays - Tuition Reimbursement - Employee Assistance Program - Employee Discount Program - Training and Development Programs (Percepta College) - Employee Rewards Program (Perci Perks)