Activate Group Limited logo
Activate Group Limited

Accidents, managed. Activate Group: sopp+sopp, Activate Parts, Motor Repair Network and Activate Accident Repair.

Regional Performance Manager

ManagerManagerFull TimeRemoteSeniorTeam 501-1,000Since 2015H1B No SponsorCompany SiteLinkedIn

Location

United Kingdom

Posted

2 days ago

Salary

0

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Regional Performance Manager

Activate Group Limited

• Support and implement the client’s strategic programme objectives within the region • Ensure all Programme KPIs are achieved across allocated Bodyshops and Dealers • Identify opportunities to improve business performance, increase repair volume, and enhance profitability; coach Bodyshops on creating and delivering effective Business Improvement Plans • Ensure Bodyshops report accurately from their BMS and monitor data quality and completeness • Interpret key performance data (e.g., K2K, average repair cost, parts usage) and support Bodyshops in estimate optimisation • Produce monthly regional reports and use insights to plan and deliver targeted improvement activity • Conduct regular Performance Review meetings with Dealers and Bodyshops • Carry out vehicle inspections and standards audits, reviewing results with Bodyshops to drive continuous improvement • Manage audit performance to ensure Audit First-Time Pass Rate (FTPR) targets are met • Complete visit reports and action plans within the Bodyshop portal in a timely and accurate manner • Proactively promote the manufacturer's programmes, including Preferred Supplier, Accident Management, Total Loss Avoidance, and Insurance Products • Review customer satisfaction results and ensure all negative feedback is addressed with appropriate rectification actions • Support Bodyshops in maintaining ADAS calibration capability and compliance as vehicle repair technology evolves • Monitor Bodyshop compliance with approved paint and refinish standards, including correct product usage and environmental (VOC) regulations

Job Requirements

  • Extensive knowledge of the automotive and collision repair sectors
  • Strong automotive commercial awareness; Aftersales and Dealer experience advantageous
  • High analytical capability with the ability to interpret data, identify trends, and generate actionable insights
  • Excellent interpersonal, communication, and presentation skills, supported by strong numeracy and literacy
  • Highly self‑motivated, organised, flexible, and able to use initiative
  • Proven ability to meet agreed targets within strict deadlines
  • Strong written, verbal, and listening skills
  • Excellent IT proficiency, including advanced skills in MS Excel, Word, and PowerPoint
  • Strong understanding and practical knowledge of Bodyshop Management Systems
  • Working knowledge of paint and refinish processes, manufacturer approval standards, and ADAS calibration requirements
  • Resourceful and proactive approach to problem‑solving
  • Excellent time‑management and organisational discipline
  • Strong team player with the ability to collaborate effectively with both technical and non‑technical audiences
  • Competent negotiator with the ability to influence at all levels
  • Full UK Driving Licence
  • Recognised body and paint industry qualification (e.g., IMI or ATA accreditation) desirable

Benefits

  • 33 days holiday, including bank holidays
  • Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups
  • Enhanced maternity, paternity, adoption and shared parental pay
  • Life assurance at three times your basic salary
  • Free breakfasts and fresh fruit
  • A birthday surprise for everyone

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