Activate Group Limited

• Taking full ownership and producing timely and accurate monthly management accounts for Multiple sites within Activate Accident Repair Group (AAR), including detailed P&L analysis, balance sheet reconciliations, recommendations and commentaries. • Presenting the results to the relevant business managers, CFO and CEO. • Creating board reporting pack • Working with budget holders to provide robust budgets and forecasts for AAR. • Drive the continuous improvement of processes to improve efficiency and the control environment of AAR. • Responsible for the year-end closing activities including audit and liaising with external auditor. • Providing support to the Finance Manager, CFO and CEO where required. • Adhere to all relevant regulatory rules and guidance applicable to the role. • Work with the business managers and hold monthly budget review meetings to produce budgets for AAR along with regular forecasts.

• Support and implement the client’s strategic programme objectives within the region • Ensure all Programme KPIs are achieved across allocated Bodyshops and Dealers • Identify opportunities to improve business performance, increase repair volume, and enhance profitability; coach Bodyshops on creating and delivering effective Business Improvement Plans • Ensure Bodyshops report accurately from their BMS and monitor data quality and completeness • Interpret key performance data (e.g., K2K, average repair cost, parts usage) and support Bodyshops in estimate optimisation • Produce monthly regional reports and use insights to plan and deliver targeted improvement activity • Conduct regular Performance Review meetings with Dealers and Bodyshops • Carry out vehicle inspections and standards audits, reviewing results with Bodyshops to drive continuous improvement • Manage audit performance to ensure Audit First-Time Pass Rate (FTPR) targets are met • Complete visit reports and action plans within the Bodyshop portal in a timely and accurate manner • Proactively promote the manufacturer's programmes, including Preferred Supplier, Accident Management, Total Loss Avoidance, and Insurance Products • Review customer satisfaction results and ensure all negative feedback is addressed with appropriate rectification actions • Support Bodyshops in maintaining ADAS calibration capability and compliance as vehicle repair technology evolves • Monitor Bodyshop compliance with approved paint and refinish standards, including correct product usage and environmental (VOC) regulations

Role Description We're looking for an Account & Programmes Manager to join our team and play a key role in being responsible for the day-to-day oversight of key vehicle manufacturer Body & Paint programmes, acting as the customer's primary point of contact and owning delivery of the contract against agreed KPIs and SLAs. The role directs and manages internal operational and project teams to deliver the programme objectives, while identifying opportunities to grow the account through additional business and revenue development activity. Key Responsibilities - Account & Contract Management - Act as the lead point of contact and account owner for the vehicle manufacturer Body & Paint programmes, managing the relationship across all levels of the customer organisation. - Responsible for delivery of overall contract performance, ensuring delivery against agreed KPIs, SLAs and commercial terms. - Lead regular account and contract performance reviews with the customer and internal stakeholders. - Monitor programme performance, resolve escalations and drive continuous improvement across the account. - Team Management - Direct and coordinate cross-functional operational teams to ensure the programme is delivered on time, to specification and within budget. - Set clear performance expectations for delivery teams and hold them accountable for programme outcomes. - Act as the escalation point for delivery issues, ensuring timely resolution and clear communication with the customer. - Relationship Management - Build, manage and strengthen long-term relationships with key stakeholders across the vehicle manufacturer account. - Act as a trusted commercial partner, consistently demonstrating Avant's value proposition and technical expertise. - Professionally represent the business at client meetings, industry events and commercial forums. - Programme & Business Development - Identify opportunities to expand the scope of the existing and future programmes and introduce new value-added services within the account. - Support development of commercial proposals, programme extensions and business cases for the account. - Contribute to the wider Automotive Division growth strategy through account-based development activity. Qualifications - Proven experience in an account management, contract management or programme management role within the automotive sector, ideally supporting a vehicle manufacturer body & paint programme. - Demonstrable track record of managing contract performance against agreed KPIs and SLAs. - Experience developing customer-focused, differentiated and commercially viable solutions. - Proven ability to lead and direct multi-disciplinary operational, technical and project teams to achieve contracted outcomes. - Ability to communicate effectively at all levels, including senior leadership and Board members. - Highly motivated, proactive and commercially minded with strong initiative. - High standard of written communication, grammar, and document production. - Strong analytical skills with the ability to interpret data, statistics, and performance metrics. - Excellent IT skills, including Word, Excel, and PowerPoint. Benefits - 33 days holiday, including bank holidays - Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups - Enhanced maternity, paternity, adoption and shared parental pay - Life assurance at three times your basic salary - Free breakfasts and fresh fruit - A birthday surprise for everyone

Role Description We're looking for a Motor Engineer to join our A.I. Integration team, and play a key role in supporting the development of next‑generation automotive estimating and damage identification systems enhanced by artificial intelligence. This role focuses on modelling, and optimizing systems that leverage AI for intelligent damage identification and estimating and efficiency improvements. Key Responsibilities - Damage identification and Estimation development. - Support and process image identification of damage and safety related systems. - Integrate A.I. Systems in accurate and cost effective estimate creation. - Collaborate with I.T. Team to span all aspects of vehicle repair within a body repair setting. Qualifications - Moderate computer literacy. - Good working knowledge of Audatex. - Good communication skills. - Desirable (but not essential): A.T.A. Accreditation or equivalent. Benefits - 33 days holiday, including bank holidays. - Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups. - Enhanced maternity, paternity, adoption and shared parental pay. - Life assurance at three times your basic salary. - Free breakfasts and fresh fruit. - A birthday surprise for everyone.

• Responsible for delivery of assigned client SLA’s • Daily responsibility for the performance of repairers within an assigned area • Onboarding network repairers as required to provide optimal coverage and repair capacity • Managing operational performance of repairers across the Network Operations Team • Managing systems as appropriate to ensure delivery of data and performance metrics • Ensuring repairers complete all data requirements for the successful completion of repairs and subsequent reporting • Ensuring repairers meet all requirements of the business regarding compliance and documentation • Develop and initiate strategies to improve repairer performance including the use of balance scorecard and action plans • Build and maintain strong relationships with repairers • Attend meetings and provide positive input into client review meetings and client liaison • Enhance the business profile with repairers inside and outside the repair network • Manage and assist in customer complaint resolution • Attend internal and external meetings as required.

• Design, develop, and maintain web applications using C# & ASP.NET Core. • Build dynamic user interfaces with Angular 15, TypeScript 4.9, RxJS, Angular Material / PrimeNG, Blazor (or similar) and SignalR, ensuring responsiveness, accessibility, and a seamless user experience. • Develop server-side logic, services, and APIs using .NET 8, ensuring high performance and responsiveness of applications. • Implement and maintain database solutions using MySQL, SQL Server, MongoDB and Entity Framework as well as using Stored Procedures where required. • Create and consume RESTful APIs and integrate third-party services. • Participate in peer code reviews to ensure high code quality, performance, and adherence to best practices and coding standards. • Write unit and integration tests to ensure the reliability of applications. • Produce clear and concise technical documentation for development processes, APIs, and system architecture. • Work with cross-functional teams including designers, product managers, and QA to deliver high-quality solutions in an Agile environment. • Stay updated with the latest developments in .NET and Blazor, proposing and implementing improvements to the codebase and development process.

Marketing Manager Location: Home-based Department: Marketing Contract type: Permanent / Full-time About the role We’re looking for a Marketing Lead to join our Marketing team, and play a key role in being responsible for positioning and effectively communicating the proposition and developing and executing the go to market strategy for Activate Group’ insurance, manufacturer and repair businesses. This role requires a creative person with a deep understanding of marketing strategy, market research, sales enablement, digital marketing, content creation, and data analysis to drive engagement and visibility across all channels. This person will be the key stakeholder for business leaders and will develop strategies based on business priorities and be prepared to challenge the status quo. Activate Group is a growing UK business with 1,000+ team members nationwide. This is an exciting opportunity to build a long-term career with a company that values its people and offers genuine development and progression opportunities. Key responsibilities - Build and execute the marketing strategy and activity for products & solutions, and define & implement the approach across all market-facing channels - Be involved in the budgeting process, ensuring it aligns with business goals, and track spend and return on investment. - As part of the Group Marketing leadership team, help to define overall marketing strategy and shared ways of working. - Build strong relationships with the leadership teams and support core sales activity including significant bids, tenders and events. - Define and lead the brand and marketing direction, and ensure there is clear accountability for content delivery - Lead the digital marketing strategy to include SEO best practice, paid promotional activity and visibility across key digital channels - Lead on data analysis to assess the performance of marketing and content - Develop and brief imaginative content based on a clear understanding of the different audiences for each brand - Ensure delivery of copy and content for websites, blogs, slide decks, emails, social platforms, and publication partners, on time and to a consistently high quality - Work in partnership with our Designer, providing effective briefs for visual media, - Ensure consistency in the creation of the visual elements of our collateral (e.g., infographics, slide decks, video, website, email layouts) and ensure they meet our brand guidelines and are relevant to the target audience - Work with key stakeholders to define and lead production of collateral for external marketing campaigns including events, publication partnerships and targeted campaigns. - Liaise with external suppliers of photography, video, exhibition, and promotional material. Skills and experience - At least five years of experience in product marketing, digital marketing and content creation - Ability to create and implement a comprehensive marketing strategy - Ability to define value propositions for services and solutions - In-depth knowledge of digital marketing channels, including SEO, social media, email marketing, and PPC advertising, to drive online visibility and engagement. - Strong analytical skills to measure and assess the performance of marketing initiatives. - Exceptional written and verbal communication skills - Experience of creating content from scratch - planning, researching and engaging with stakeholders to understand and deliver quality content - Excellent project management skills to handle multiple tasks and deadlines, and the ability to delegate effectively to other members of the team Benefits We believe in rewarding our people for the great work they do. When you join Activate Group, you can expect: - 33 days holiday, including bank holidays - Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups - Enhanced maternity, paternity, adoption and shared parental pay - Life assurance at three times your basic salary - Free breakfasts and fresh fruit - A birthday surprise for everyone What you can expect from us At Activate Group, we want everyone to have the tools and support they need to do their best work. We’re an innovative business that continuously reviews and improves our systems, processes and ways of working, making sure they support our teams to do their jobs effectively. Every role at Activate Group is aligned to our wider business vision and purpose – making someone’s bad day better. You’ll understand how your role contributes to the bigger picture and how your work helps deliver excellent outcomes for customer and partners. We believe work should be enjoyable. We make time to celebrate success, recognise achievements and bring people together at team events and company-wide celebrations. We’ll also support your ongoing development through regular feedback and career planning. Whether you’re based in one of our contact centres in Halifax, Peterborough or Huddersfield, working at an Activate Accident Repair (AAR) site, or working from home, you’ll be part of a supportive culture where people are encouraged to succeed. A bit about us Activate Group is a fast-growing business approaching 1,000 team members nationwide. We work with some of the UK’s largest fleets and insurance companies, supporting drivers that have been involved in road incidents through our contact centres in Halifax, Peterborough and Huddersfield. We manage every step of the repair journey - repairing vehicles at our own Activate Accident Repair (AAR) body shops, as well as through a UK-wide network of trusted independent repair partners. We also work with the UK’s largest vehicle manufacturers, supporting their approved repair programmes, and deliver innovative technology solutions to fleets, vehicle repair centres and dealerships. Our purpose & values Our purpose underpins everything we do: Make someone’s bad day better Our values define how we work with our team members, customers and suppliers: - Make it happen – Be accountable. Take the initiative, work fast, and do a great job. - Strive for better – Be bold. Challenge the norm - make small improvements often. - Win together – Be a team player. Win together, learn together, respect each other.

Role Description We're looking for a Technical Claims Handler to join our Sopp+Sopp team. Key responsibilities include: - Making outbound and receiving inbound calls to and from customers, clients, 3rd parties and repairers. - Manage vehicle claims end-to-end from repair instruction to completion and only escalating where necessary. - Using Activate Group's bespoke software and databases to record, update and maintain information relating to each claim. - Manage own workload, prioritizing and ensuring all claims assigned are progressing and receiving a high standard of customer service. - Provide accurate updates to team managers and customers as required. - Ensure that all SLA's are met and exceeded. - Communicate and collaborate with all parties in order to achieve an optimal repair journey. Qualifications - Excellent customer service skills. - Ability to handle a high volume of calls daily. - Excellent written and verbal communication skills. - Able to manage own time and workload. Requirements - Experience of working in a target-driven and fast-paced environment (desirable). - Experience within the insurance and claims industry (desirable). Benefits - 33 days holiday, including bank holidays. - Personal health cash plan – claim back the cost of everyday healthcare such as dental and optical check-ups. - Enhanced maternity, paternity, adoption and shared parental pay. - Life assurance at three times your basic salary. - Free breakfasts and fresh fruit. - A birthday surprise for everyone.

Role Description We're looking for an Engineer to be part of our success story. You will be responsible for engineering estimates in a timely manner specific to the requirements of the client, to check and confirm the cost we are authorising is fair, reasonable and related to the incident in question. Key responsibilities - Check incident circumstances against work estimated for to see if the damage could be related to the incident. - Check estimated costs are fair and reasonable. - Check estimates are within customer specific rates if a network repairer has been allocated. - Amend estimates to correct customer specific rates if a network repairer has been allocated. - Negotiate with non-network repairers in order to bring inflated costs down. - Authorise incident related work to repairers. - Correctly value vehicles for total losses. Qualifications - Engineering background and body shop experience - Experience of using Audatex and the Case Management System - Excellent attention to detail - Excellent verbal / written communication Benefits - 33 days holiday (including bank holidays) - Personal health cash plan – claim back the cost of things like dentist and optical check ups - Enhanced maternity / paternity / adoption / shared parental pay - Life assurance: three times basic salary - Free breakfasts and fruit - Birthday surprise for everybody!

• Damage identification and Estimation development. • Support and process image identification of damage and safety related systems. • Integrate A.I. Systems in accurate and cost effective estimate creation. • Collaborate with I.T. Team to span all aspects of vehicle repair within a body repair setting.