• Own the production environment and maintain a robust Salesforce architecture, ensuring scalability across Sales, Service, and Experience Clouds. • Lead the implementation and management of Salesforce Data Cloud, ensuring high-quality data ingestion, harmonization, and unification (Identity Resolution) to power downstream AI and analytics. • Lead the strategy and deployment of Agentforce, building and managing autonomous agents that leverage Data Cloud insights to streamline business processes. • Collaborate with Product and Stakeholders to ensure CRM and Data strategies align with technical capabilities and long-term roadmap goals. • Accountable for the sprint lifecycle, ensuring best practices in Salesforce DevOps and strict adherence to data privacy and governance standards within the CRM. • Ensure code integrity (Apex, LWC) and declarative configuration quality, proactively seeking platform optimizations to reduce technical debt and data silos. • Take hands-on responsibility for the CRM engineering team’s performance and output. • Set S.M.A.R.T goals, providing specific guidance on Salesforce career paths and emerging AI technologies and Data Cloud. • Build and grow the team through recruitment and interviews, specifically looking for talent capable of navigating the shift toward agentic AI. • Prioritize employee morale, fostering an environment of continuous learning and high engagement. • Collaborate on strategic requirements, translating high-level business needs into operational Salesforce execution plans. • Act as the CRM Subject Matter Expert, identifying potential platform bottlenecks and solving complex integration problems. • Own sprint planning and resource allocation to ensure high-value features and Agentforce workflows are delivered on time. • Represent the CRM domain in executive meetings, influencing decisions with data-driven insights. • Embody company principles and promote an inclusive, supportive, and high-performance work environment. • Stay at the forefront of the Salesforce release cycle, specifically regarding AI, Data Cloud, and Agentforce innovations. • Enhance transparency between the technical team and non-technical business units.

• Configure Salesforce solutions using declarative platform capabilities, including Flows, Validation Rules, Dynamic Forms, Lightning App Builder, Security, Approval Processes, and Object Model configuration. • Develop custom functionality where required using Apex, Lightning Web Components (LWC), SOQL, and Salesforce APIs, while following a low-code, configuration-first approach. • Build and support integrations between Salesforce and enterprise systems such as ERP platforms, middleware, marketing solutions, and external applications. • Collaborate closely with consultants and architects to translate functional requirements into scalable, maintainable technical solutions while supporting testing, troubleshooting, and deployment activities. • Contribute to solution quality through technical documentation, code reviews, best practices, reusable components, and continuous platform improvements.

• Own the Salesforce object model, record types, account hierarchy and relationships so the data structure matches how the business operates across our four product lines • Resolve the structural issues blocking clean reporting, including account hierarchy, duplicate records and field level data integrity, and hold them under ongoing governance • Productionise data work that currently lives outside the platform, including deduplication and partner and account matching, into governed, repeatable processes inside Salesforce • Own the integration layer between Salesforce, DealHub and other revenue systems, designing integrations to be maintainable and observable rather than brittle • Diagnose and fix the quote to cash issues that break reporting and slow deals, including pricing, product configuration and revenue fields presenting incorrectly • Build the data layer, report types and dashboards that give RevOps, Finance and the leadership team a single source of truth, reconciled to the finance validated figures the board uses • Remove the manual workarounds RevOps currently runs to patch around platform gaps • Own the development lifecycle across sandboxes, version control, deployment, testing and release management, and set the technical standards that keep the platform clean as it scales • Triage and resolve platform issues, working with the Revenue Operations Administrator on the split between declarative and engineered solutions • Partner with the RevOps Lead on the platform roadmap and translate commercial needs into technical design

Role Description TEKsystems is seeking a Salesforce Developer to help one of our clients based in Chicago. This is a long-term opportunity and remote. Qualifications - Knowledge of Salesforce features like Sales Cloud, Service Cloud, CPQ - Exposure to Salesforce Gov Cloud (optional) - Hands-on experience with CI/CD pipelines and version control tools (e.g., SFDX, Git, Copado) - Exposure to Agile development methodologies and tools like ADO, JIRA - Basic understanding of web development technologies like HTML, CSS, and JavaScript - US Person status (citizen or GC holder) Requirements - Job Type: Contract position based out of Deerfield, IL - Pay range: $65.00 - $70.00/hr - Eligibility requirements apply to some benefits and may depend on job classification and length of employment Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description TEKsystems is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.