ABC Legal Services logo
ABC Legal Services

Re-Imagining Court Filing and Service of Process

Partner Experience, Chat Specialist

Affiliate ManagerAffiliate MarketingFull TimeRemoteSeniorTeam 201-500H1B SponsorCompany SiteLinkedIn

Location

Oregon

Posted

1 day ago

Salary

$15 - $18 / hour

Seniority

Senior

High SchoolEnglish

Job Description

Partner Experience, Chat Specialist

ABC Legal Services

• Answer inquires and resolve issues from process servers • Oversees distribution and dispatch of cases to process servers • Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled • Monitor process server status to ensure they are in good standing and able to accept and complete work • Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff • Collaborate with team members to find broken processes or inefficiencies in daily tasks • Resolves issues on task board in Skye

Job Requirements

  • Customer service or IT experience strongly preferred
  • High school diploma or GED required
  • Familiarity with Legal Process as plus
  • Excellent written and verbal communication skills
  • Experience and proficiency with Microsoft Office (Word, Excel)

Benefits

  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance

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