Re-Imagining Court Filing and Service of Process
Partner Experience, Chat Specialist
Location
Oregon
Posted
1 day ago
Salary
$15 - $18 / hour
Seniority
Senior
Job Description
Partner Experience, Chat Specialist
ABC Legal Services
• Answer inquires and resolve issues from process servers • Oversees distribution and dispatch of cases to process servers • Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled • Monitor process server status to ensure they are in good standing and able to accept and complete work • Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff • Collaborate with team members to find broken processes or inefficiencies in daily tasks • Resolves issues on task board in Skye
Job Requirements
- Customer service or IT experience strongly preferred
- High school diploma or GED required
- Familiarity with Legal Process as plus
- Excellent written and verbal communication skills
- Experience and proficiency with Microsoft Office (Word, Excel)
Benefits
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
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