With Primary Care. For Primary Care.
Membership Associate
Location
United States
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Membership Associate
Aledade, Inc.
• The Membership Associate processes and maintains documentation related to PO participation and health plan enrollment. • Inputs and updates client data in the customer relationship management software. • Maintains accuracy of membership roster for select physician organizations. • Independently administers several assigned responsibilities, ensuring excellent customer service for both internal and external clients. • Submit and monitor practice and physician applications and terminations; follow up as needed. • Collaborate with practice coaches to obtain accurate data for enrollment. • Compile and maintain current and accurate data for all providers in databases and online systems. • Maintain strict confidentiality of sensitive physician information and membership documentation. • Communicate with practices on a regular basis for physician updates, information requests, and general upkeep. • Communicate with health plan representatives on outstanding issues. • Collaborate with Market Operations Managers and Operations Consultants to reconcile physician lists and administrative payments. • Work alongside the membership team and Operations Manager to streamline and optimize current processes. • Attend mandatory and routine meetings as required. • Perform other duties as assigned. Maintain flexibility to pivot and meet shifting or dynamic business needs.
Job Requirements
- High School Diploma required.
- Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.
- Excellent time management, project management, organizational and communication (written and verbal) skills.
- Ability to work independently and proactively to identify and complete tasks on-time. Capable of prioritizing work and managing multiple priorities.
- Ability to interact effectively with external and internal customers and possess a professional business manner.
- Must be a team player and operate in a collaborative working environment.
- Adept with computers and software applications; aptitude for learning new technology.
Benefits
- Flexible work schedules and the ability to work remotely are available for many roles
- Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
- Robust time-off plan (21 days of PTO in your first year)
- Two paid volunteer days and 11 paid holidays
- 12 weeks paid parental leave for all new parents
- Six weeks paid sabbatical after six years of service
- Educational Assistant Program and Clinical Employee Reimbursement Program
- 401(k) with up to 4% match
- Stock options
- And much more!
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