Manhattan Associates

• Run routine reports and conduct preliminary analysis of data • Work with team members to learn about the client’s business, how clients make a profit, the challenges they face, and how to build relationships with clients. Become familiar with data analysis and the usage of the company’s analytical tools and capabilities. • Provide clients with standard reports and respond to requests for basic ad hoc reports. May conduct preliminary analysis of the data • Participate in client meetings and shadow Client Relationship Managers to develop a sound knowledge of partnership-building • Coordinate with internal business groups to resolve basic client problems, and improve levels of service to clients • Learn the systematic problem solving processes used in Client Service • Learn the use of company services

Role Description Reporting to the Global Head of Sales, the Vice President, Executive Business Development & Sales plays a critical role in Manhattan’s growth strategy. This role focuses on identifying and generating new business opportunities, building relationships with potential Tier-1 customers, and driving revenue growth. The VP leads customer acquisition, lead generation, and prospect management efforts while providing strategic and operational direction for the sales function. This leadership role will focus on customer acquisition, lead generation, and prospect management to garner relationships with potential Tier 1 customers. The Executive Business Development & Sales role will be responsible for hunting new growth opportunities and forming strategic partnerships, addressing customer needs, and consulting throughout the sales process. Must be energetic, highly driven, dynamic, and have a passion to close large sales. This sales leadership role analyzes market data to identify trends/opportunities, develops strategic direction from market information, and creates compelling market analysis and sales messaging. They will provide strategic and operational direction for the sales function to maximize sales revenue and meet organizational objectives. Responsibilities - Identify, qualify, and secure Tier-1 business opportunities, developing customized, targeted sales strategies in collaboration with executives, Sales, and Marketing. - Build C-level relationships with current and potential clients, understanding their needs, offering solutions, and developing long-term relationships. - Focus on target accounts with major strategic impact on long-term organizational success. - Maintain high-level executive contact within accounts, focusing on the strategic nature of relationships. - Represent Manhattan as sales leader on specific pursuits, partnering with Account Executives. - Provide leadership to sales teams focused on long-cycle accounts. - Lead on-site and remote customer meetings, delivering compelling presentations that communicate Manhattan’s value proposition. - Secure sales and collaborate with clients throughout the sales and closing process. - Collaborate with leadership on sales goals, planning, and forecasting, maintaining short- and long-term business development plans. Qualifications - 15+ years of experience in a fast-paced, competitive market with a focus on closing net new logos in enterprise and upper-mid-market segments. - Bachelor’s degree in business, Marketing, Supply Chain/Logistics, Engineering, or related field. - Demonstrated success building go-to-market strategies and sales plans for enterprise applications/technology. - Proven track record hunting new business with enterprise-level organizations, ideally in the supply chain technology space. - Demonstrated ability to build long-term relationships and influence decisions at all levels; excellent negotiation skills. - Experience with lead generation and prospect management. - Excellent verbal and written communication skills and ability to connect with potential customers. - Energetic, outgoing, and competitive demeanor; persuasive and goal-oriented. - Ability to communicate professionally and confidently with C-level executives. - Strong knowledge of business models, objectives, and financial metrics with ability to build sound business cases. - Entrepreneurial mindset with internal drive to continuously meet and exceed goals. - Ability and willingness to travel 50–70% for client engagement and industry events. Preferred skills and experience - Strong prior experience with supply chain software technology sales at the enterprise level. Benefits - Committed to diversity and inclusion. - From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. - Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique.

• Generate new business opportunities through strategic prospecting and lead generation, consultative selling, and relationship building within all relevant markets. • Develop, manage and grow an active, robust sales pipeline by nurturing existing opportunities while identifying, qualifying, and developing and advancing new leads and prospects. • Deliver compelling virtual and trade show product demonstrations that highlight MSA's clinical workflow and IT expertise and the value of the EDITLife platform. • Manage complex, consultative sales cycles by engaging multiple stakeholders, maintaining persistent follow-up, overcoming objections, and driving opportunities to success. • Collaborate with marketing, product management, and technical teams to create responses to RFPs and RFIs, ensuring customer requirements are addressed. • Maintain demonstration environments, scripts, and supporting data to ensure accurate, consistent, high-quality product presentations. • Consistently maintain accurate opportunity, account, and forecasting information within the company's CRM to support pipeline visibility and revenue forecasting and regular reporting to the SVP, Life Sciences.

Role Description The Vice President of Brand, Creative, & Content sets the vision and raises the standard for how the company shows up in the market across narrative, design, and AI‑forward modern content. You will lead an integrated team spanning brand strategy, creative, and content to deliver differentiated storytelling that builds preference, creates differentiation, and drives growth. This role is ideal for a leader with deep enterprise tech brand experience who can translate sophisticated technology into compelling stories for a multi‑audience market, including supply chain and omnichannel commerce professionals as well as B2C retailers. Responsibilities - Set and evolve the brand strategy, positioning, narrative, messaging, voice, and visual identity, ensuring clarity and consistency across audiences, solutions, and channels. - Establish brand governance (guidelines, enablement, templates) that scales across a public‑company environment. - Partner with Product, go‑to‑market, and executive leadership to align company story, category point of view, and product/solution narratives. - Define a creative vision that translates into high‑quality outputs across campaigns, launches, web, events, and executive storytelling. - Build and run a modern creative operating system, including briefs, reviews, production workflows, creative standards, resourcing models, and agency partnerships. - Raise craft across design, copy, video, and experiences while improving speed, reuse, and consistency in creative output. - Own content strategy and editorial direction across a multi‑format portfolio, including thought leadership, web and product storytelling, customer proof, video, social, experiential, and executive content. - Build a content engine that balances brand‑building with performance outcomes and scales through modular storytelling and intelligent reuse. - Ensure content is tailored by audience (e.g., supply chain, retail, IT, operations, executive) while maintaining a single, coherent brand voice. - Evolve storytelling and content structure for AI‑forward discovery, including Answer Engine Optimization (AEO) and Generative Engine Optimization (GEO). - Partner with Digital/SEO, Product Marketing, and Communications to strengthen authority signals, entity clarity, and content architecture. - Define and operationalize measurement frameworks for brand and creative effectiveness. - Establish creative performance feedback loops and testing practices that improve effectiveness without diluting brand. - Lead, coach, and scale a multidisciplinary organization across brand, creative, and content. - Build a culture of high standards, strong creative direction, crisp feedback, and operational discipline. - Attract, develop, and retain top talent; ensure clear roles, career paths, and performance expectations. Qualifications - 15+ years leading brand, creative, and/or content functions, including people leadership and cross‑functional influence at scale. - Experience building brand and storytelling in enterprise technology (Salesforce, ServiceNow, SAP, or similar preferred). - Demonstrated ability to translate complex products into clear, compelling narratives for varied audiences. - Proven track record of leading integrated teams and agency partners, delivering high‑quality creative across multiple channels and formats. - Strong command of modern content marketing and production workflows, with comfort using AI‑enabled creation and governance. - Experience defining and using measurement frameworks to assess brand and creative impact and guide strategy. - Executive presence and strong written and verbal communication skills. Preferred Skills and Experience - Experience marketing into supply chain, retail, omnichannel commerce, or adjacent enterprise software categories. - Experience operating in a public‑company environment, including governance, scale, stakeholder management, and brand risk management. - Global brand experience across regions and lines of business. - Leadership behaviors that include setting a clear vision and translating it into systems, priorities, and results. - Portfolio demonstrating brand platform work, integrated storytelling across multiple mediums, and examples of business impact. Benefits - Committed to diversity and inclusion. - Equal Employment Opportunity Employer. - Participation in the Employment Eligibility Verification Program (E-Verify).

• Run routine reports and conduct preliminary analysis of data • Work with team members to learn about the client’s business, how clients make a profit, the challenges they face, and how to build relationships with clients • Provide clients with standard reports and respond to requests for basic ad hoc reports • Participate in client meetings and shadow Client Relationship Managers to develop a sound knowledge of partnership-building • Coordinate with internal business groups to resolve standard client problems, and improve levels of service to clients • Work in collaboration with other team members to identify new reports and/or ways of looking at the data to help the client gain business insights • Learn the systematic problem-solving processes used in Client Service • Learn to recognize opportunities to expand the use of company services

Role Description We are seeking a talented and highly motivated Front-End Designer & Developer with expertise in Optimizely (formerly Episerver) CMS and applications to join our dynamic team. As a front-end specialist, you will work closely with cross-functional teams, including marketers and back-end developers, to create visually stunning, responsive, and optimized user interfaces. Your role will be critical in delivering engaging digital experiences using Optimizely for web content management and personalization. This position will focus on the design, development & enhancement of our corporate website. Key Responsibilities: - Design & Development: Develop high-quality, responsive websites and web applications, with a focus on seamless user experience, interactivity, and functionality. - Optimizely Implementation: Leverage Optimizely CMS and features to build, optimize, and maintain digital platforms, ensuring best practices in content management. - UI/UX Collaboration: Work closely with the internal digital team to bring mockups and wireframes to life, ensuring designs translate well into functioning interfaces. - Cross-Functional Teamwork: Collaborate with marketing, design, and back-end development teams to ensure alignment on project goals and efficient implementation. - Code & Performance Optimization: Write clean, efficient, and maintainable code using HTML, CSS, JavaScript, and front-end frameworks while optimizing performance across all devices. - Troubleshooting: Diagnose and resolve front-end issues in production environments, ensuring a seamless user experience. - CMS Training & Support: Assist content managers and marketing teams in managing and optimizing content within the Optimizely CMS platform. Qualifications - 5+ years of professional front-end website development and design experience. - Experience with Optimizely (Episerver) within a corporate development team is highly preferred. - Proficiency in HTML5, CSS3, JavaScript, and frameworks such as React, Angular, or Vue.js. - Strong understanding of Optimizely CMS platform and its content management capabilities. - Experience with Optimizely A/B testing, personalization, and optimization features. - Familiarity with responsive design principles and mobile-first development. - Experience with version control systems like Git or Jira. - Knowledge of SEO best practices, performance optimization, and accessibility standards. - Familiarity with design tools such as Figma, Adobe XD, or Sketch. - Ability to translate design wireframes and prototypes into fully functioning web interfaces. - Ability to be the UX lead on reviewing existing experiences and suggesting new experiences for the Manh.com domain. Requirements - Frameworks: HTML, CSS, JavaScript, TypeScript, React, Sass, Framer Motion. - Design Systems/Prototyping: Figma, Storybook. - Version Control/Project Management: Git, Jira. Preferred Qualifications - Experience working with the Optimizely CMS. If not Optimizely, experience with other .net CMS is preferred. - Familiarity with cloud-based architecture, specifically Azure. - Understanding of back-end development principles or experience working in full-stack environments. - Knowledge of CMS architecture and API integrations. Benefits - Committed to diversity and inclusion. - Equal Employment Opportunity Employer. - Participation in the Employment Eligibility Verification Program (E-Verify).

• Lead and execute data support projects, ensuring quality, timelines, and stakeholder expectations are met. • Define, track, and act on performance metrics to improve team output and effectiveness. • Review and refine processes to improve efficiency, consistency, and scalability. • Ensure adherence to standard operating procedures and maintain accurate documentation. • Identify opportunities for automation and process enhancement. • Coordinate work across teams and escalate issues appropriately. • Align team activities with strategic goals and ensure progress is tracked and communicated. • Develop team capabilities through training, mentoring, and performance management. • Manage workload prioritization, staffing needs, and resources

• Lead generation, consultative sales, and product demonstrations that illustrate MSA’s expert clinical workflow knowledge for Solid Organ Transplant, Cell Therapy, Cell Processing Labs, and Blood Centers. • Develop new-business proposals, presentations, trade show and other marketing materials that nurture opportunities and grow brand recognition • Manage both our existing sales pipeline and develop new opportunities • Conduct extensive product demonstrations and maintain demonstration scripts and associated data.

• Develop and define new software automation processes and standards based on business needs. • Function as a member of an agile development team to drive consistent automation and software development practices including tools, common components, and documentation. • Collaborate with application and product managers, software developers and other stakeholders to design appropriate automation across multiple software applications. • Responsible for business analysis of functional requirements of software applications under development for automation. • Identify and resolve workload automation and job scheduling issues. • Continually design and deploy job scheduling infrastructure. • Assist application developers with coding, testing and implementing various processes to support the workload automation. • Work with experienced team members to begin conducting independent and collaborative work on internal and external projects to determine best approach for automation using software tools and scripting languages. • Work with experienced team members to begin analyzing software requirements, procedures and problems to determine the need for further software automation or to improve existing applications and systems. • Support software automation standards, policies and procedures across the enterprise which includes development, quality assurance, unit testing and production environments. • Review audit and control processes, change management, process architecture, and other automation issues. Report results and work with team members to identify solutions where applicable. • Perform conversion and migration of new or existing process flows into a software automation solution. • Develops deep understanding of software or system tie-ins with other platforms within the supported environments. • Ability to effectively communicate across third parties, technical and business owners on solution design. • Support standards, policies & procedures for workload automation across the enterprise. • Develop and document Production Control processes and procedures. • Develop & define new protocols and standards based on business needs. • Enforce Production Control standards and policies

• Apply a strong knowledge of data structures and algorithms to existing applications in C/C++ and/or .NET Framework • Use scientific programming methods to solve unique computational problems • Use a diverse mathematical toolkit to formulate and update analytical models • Conduct statistical analysis on large data sets • Work closely with Engineers, Business Analysis, Quality Assurance, and Product support • Communicate technical concepts to a non-technical audience • Able to perform under pressure in a rapidly-evolving industry • Ability to develop broad domain knowledge and technical depth