Role Description The Product Manager, Segment Journeys owns the end-to-end journey for our priority customer segments: - Identifying the segment - Driving them through the right conversion points - Delivering real business value You will work across product, design, lifecycle, marketing, and engineering without owning any of those teams day to day. You will take high-level concepts from the Head of Product and turn them into actionable roadmaps, then drive the daily execution, analysis, and iteration that move the numbers. This role requires: - Making real product calls for every goal - Framing the problem and deciding the approach - Writing the requirements and partnering with design and engineering to build it - Influence-without-authority - Being accountable for segment outcomes delivered through other teams What you’ll own: - End-to-end segment journeys — the full path for priority segments, from identification through conversion to revenue. - Product decisions — decide the path for each goal: extend an existing service, design a new experience, or integrate what wasn’t connected before. - Strategy into roadmaps — translate high-level direction from the Head of Product into prioritized, actionable journey roadmaps. - Cross-surface orchestration — ensure every touchpoint (site, app, lifecycle, paid, in-store) is consistent and works together. - Performance and iteration — monitor segment performance daily; analyze, iterate, and optimize for business results. - Clear direction — write crisp briefs for the creative, lifecycle, and product/design teams. A day in the life: - Start with the numbers — review segment performance and flag what needs attention. - Check the build — track what’s in the queue for the journey and confirm it’s shipping correctly. - Review the words — QA copy for lifecycle emails and campaigns for clarity, accuracy, and fit with the journey. - Sit in design reviews — join product/design sessions for requests you’ve put in; give feedback on the journey, the UX, and the on-page messaging. - Write the briefs — give the creative team clear, cohesive direction. Qualifications - Product or growth PM experience driving outcomes across multiple products or surfaces. - Genuine product instincts — frame problems like a product manager. - Strong data fluency — comfortable pulling and interrogating data. - Hands-on and semi-technical — navigate analytics and tooling. - A sharp eye for UX and messaging — provide useful feedback on design and copy. - Excellent written communication — write briefs that make execution easy. - An orchestrator’s temperament — organized and proactive. - Bias to action — optimize for business results. Requirements - Reports to the Head of Product. - Partners daily with design, lifecycle, paid media, e-commerce/product, creative, and engineering. - Accountable for segment growth and the journey’s contribution to revenue. Benefits - Full Time Opportunity – A comprehensive benefits package is available. - Rewarding Environment and Competitive Pay. - Generous Dream Maker Discount After First Pay Period. - Referral Incentive Program. - Dayforce Wallet – Get Paid Early! - Health/Dental/Vision Insurance. - 401K Program. - Paid Vacation, Wellness Days & Holidays, including your Birthday off! - Pet Benefits.

• Own the Central Data Platform Roadmap • Define and prioritize the roadmap for Central Data Platform capabilities. • Identify opportunities to centralize, standardize, and productize data capabilities across the business. • Balance competing priorities, tradeoffs, and technical constraints to maximize business value. • Communicate roadmap decisions, priorities, and delivery progress to stakeholders. • Translate business problems and analyst needs into clear product requirements. • Create user stories, acceptance criteria, rollout plans, and success metrics. • Ensure requirements balance scalability, maintainability, performance, and speed to delivery. • Partner with engineering to ensure solutions accurately reflect business logic and technical requirements. • Align stakeholders on priorities, timelines, dependencies, and delivery plans. • Identify risks, remove blockers, and drive execution across multiple teams. • Create transparency around delivery status and platform capabilities. • Partner with teams to validate functionality, data quality, and successful releases. • Measure adoption and business impact of platform capabilities. • Identify opportunities to simplify workflows, improve data quality, and increase reuse of platform investments. • Incorporate user feedback and performance metrics into future roadmap decisions.

• Responsible for working in lock-step with application or domain leaders • Interacts with customers/stakeholders in VOC requirements-gathering, fine tuning, and obtaining product feedback • Works with cross-functional teams to deliver features and products • Collaborates with UX Design to know customers and understand behaviors • Conducts customer and stakeholder interviews and elaborates on personas • Collaborates with PM for the release and sprint backlogs short-term roadmap for MVPs and quarterly releases • Owns and manages the backlog; continuously orders and prioritizes to ensure that 1-2 sprints/iterations of backlog are always ready • Engages frequently with the development team; facilitates discussions, provides clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions

Role Description The Sr. Product Manager, Enterprise Systems is accountable for the enterprise-wide lifecycle strategy, prioritization, and value realization of core enterprise systems and platforms. This role partners with business and executive leadership to translate strategic intent into a clear system vision, roadmap, and delivery plan, ensuring systems are well-designed, effectively adopted, and continuously improved. The Sr. Product Manager, Enterprise Systems recommends prioritization and investment decisions across systems based on business value and drives enterprise adoption, measurable business outcomes, and long-term system health. Your Contributions and Responsibilities - Serve as the accountable product leader for assigned platforms and related system domains - Drive the definition, alignment, and execution of system roadmaps, backlogs, and enhancement plans - Lead prioritization alignment across competing priorities, dependencies, and constraints, ensuring alignment to enterprise objectives - Develop lifecycle strategy across system stages including upgrades, optimization, and eventual replacement, including long-term platform evolution decisions - Define product management standards, governance, and best practices across enterprise systems - Drive alignment across multiple systems to ensure cohesive enterprise architecture - Provide mentorship, guidance, and leadership to product managers, analysts, or cross-functional team members - Partner with and influence business system owners to clarify intent, outcomes, and success criteria - Advise business leaders in making informed tradeoff and investment decisions - Lead alignment on cross-functional impacts and ensure enterprise cohesion - Act as a trusted advisor to business leadership, shaping system strategy and long-term investment direction - Challenge business assumptions to ensure solutions align with enterprise operating model and strategic goals - Own adoption strategy for system changes, from rollout through reinforcement - Partner with Internal Communications and Training teams to enable behavior change - Define and monitor, and be accountable for achieving adoption metrics - Establish enterprise-wide KPIs for system adoption, utilization, and behavioral change - Ensure sustained adoption by driving alignment across business, technology, and training functions - Provide strategic guidance to project managers to execute initiatives aligned with the product roadmap - Ensure alignment with IT on technical feasibility, security, architecture, and integrations - Direct vendor engagement from a business and product perspective - Define and measure system utilization, effectiveness, and realized business value - Proactively identify and drive initiatives to reduce manual work, eliminate redundancy, and improve efficiency - Drive enterprise-level system optimization, consolidation, and rationalization strategies - Recommend major system investment, replacement, or retirement decisions to leadership Qualifications - Bachelor’s degree in business, accounting, finance, information systems, computer science, or a related field plus at least 8 years of experience with progressive responsibility in product management, systems leadership, or enterprise application ownership, including experience leading enterprise-scale initiatives and working with senior or executive stakeholders. - Advanced degree, MBA, or relevant professional certification (e.g. CBAP, CCBA). - Experience working with project management platforms (e.g. Jira, Wrike) and information security audit frameworks (e.g. SOC 2, ISO27001). - Prior experience at a professional services firm (e.g. public accounting, consulting, engineering, systems integration, or a related service provider). - Strong understanding of business processes and operating models. - Ability to lead without authority and navigate complex stakeholder environments. - Experience translating business needs into scalable system designs. - Ability to influence executive stakeholders and align competing priorities across the enterprise. - Strong strategic thinking with the ability to connect system decisions to measurable business outcomes. - Experience operating at enterprise scale across multiple systems or domains. - Ability to operate at both strategic and executive levels. - Demonstrated ability to work efficiently in areas of uncertainty, using analytical skills to clarify ambiguities and resolve complex business challenges. - Familiarity with a broad range of technologies and system architectures. - Knowledge of business process modeling and improvement techniques. - Excellent communication and interpersonal skills. - Ability to work independently and lead a team. - Strong attention to details and organizational skills. Benefits - Increased number of paid holidays per year - Competitive salaries with continuous review of market conditions - Flexible working hours and work arrangements - Remote and hybrid opportunities - Inclusive workplace, providing strong professional growth and development opportunities - Strong growth opportunities - Competitive benefits package - 401(k) package with firm profit-sharing - Strong emphasis on quality work-life integration - Dress for your day policy - Resources of a national firm - Opportunities to engage with our active Employee Resource Groups (ERGs), affinity groups, and advance your career within a supportive, inclusive environment