A world leader in critical care and point-of-care testing.
Field Product Specialist, Connectivity Expert
Location
France
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Field Product Specialist, Connectivity Expert
Nova Biomedical
• Provide assistance in responding to Requests for Proposals (RFPs) / Tenders. • Collaborate in the field during the pre-sales phase with sales representatives to develop qualified prospects and convert them into sales. • Meet with medical directors, nursing staff, point-of-care (POC) coordinators, laboratory directors, and the administration of major medical centers, university hospitals, and ambulance services to promote and sell the NOVA product range and solutions. • Conduct on-site application studies for Nova product ranges. This includes correlation with alternative reference methods, precision studies, bench interference studies, and linearity studies. • Verify, interpret results, and present the performance data obtained during the aforementioned on-site application studies to various purchasing stakeholders and potential customers. • Work with new customers post-sale to support and streamline validation requirements for strip-based POC products and blood gas analyzers to ensure a successful transition to Nova technology. • Identify and develop opportunities for new channels, e.g., MSP (Multidisciplinary Health Homes), CPTS (Territorial Professional Health Communities), EPHAD (Nursing Homes) if necessary. • On an ad-hoc basis and as needed, assist the sales team by conducting prospecting and sales development activities in territories without an assigned sales manager while awaiting recruitment. • If necessary, perform on-site customer training for new installations. • Support scientific marketing studies conducted in collaboration with Nova Biomedical's Scientific Affairs department by reviewing protocol details with the customer. • Ensure compliance with protocols throughout the study. • Identify and develop relationships with Key Opinion Leaders (KOLs). • Identify and develop partnerships with IT companies such as Middleware, LIS (Laboratory Information Systems), etc. • Must possess the ability to understand and educate end-users on application issues, as well as the ability to perform data analysis in support of the Clinical Applications department's objectives. • Periodically assist with application questions regarding Nova analyzers. • Develop training materials for the clinical training team. • Work in close collaboration with the Nova France Support Manager to assist in resolving customer issues related to product performance. • Ability to act as a resource to support peers in the field.
Job Requirements
- Technical expertise in blood gas / Point of Care (POC) / in vitro diagnostics.
- Technical and commercial expertise in connectivity solutions and ISO 15189 requirements.
- English: Good written and verbal understanding (reading & understanding scientific/technical documentation; ability to speak fluently with interlocutors).
- Proficiency in IT tools (particularly Excel).
- Demonstrated ability through similar positions to independently provide commercial support in the field.
- IT competence in ASTM / HL7 / POCT1A protocols without necessarily being an IT specialist: Ability to act as the interface between customer needs, the sales team, and the IT department, including project management for solution development.
Benefits
- Our compensation and benefits programs are designed to align with all applicable laws and regulations in each country where we operate. Specific offerings may vary by location to ensure compliance with local requirements and to provide employees with support that meets or exceeds regional standards.
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