• Delivering clinical research work to a high standard, working closely with your team and stakeholders. • Assisting in the monitoring of clinical trial sites, ensuring adherence to study protocols, regulatory requirements, and Good Clinical Practice (GCP) guidelines. • Supporting site management activities, including documentation preparation, data entry, and tracking site performance metrics. • Collaborating with cross-functional teams to facilitate communication and address site-related issues effectively. • Maintaining accurate records of site activities and contributing to the preparation of monitoring reports. • Participating in training and development initiatives to enhance knowledge and skills in clinical trial management.

• Designs and implements therapeutic nutritional care plans for patients • Collaborates with interdisciplinary team in the nutritional aspects of patient care • Monitors and documents patient progress and consults with physicians as needed • Educates and provides guidance to staff, patients, and families regarding diet and food plans • Administers and advises dietary operations to ensure menus comply with prescribed nutritional plans

• Responsible for executing and monitoring the lifecycle management of records and data, ensuring integrity, accuracy, and compliance of information. • Act as the focal point for resolving complex issues and user queries (internal and external clients) related to registrations. • Receive daily client movements via email and/or system, following contractual rules, established procedures and policies, and meeting SLA deadlines. • Validate documentation and supporting information before entry to ensure the accuracy of data. • Changes and Maintenance - Process requests to change and update existing data. • Extend benefits to terminated employees and retirees. • Monitor and correct inconsistencies identified in records. • Enter additional and detailed information into the appropriate system fields. • Analyze and adjust information originating from the "registration reconciliation" and "billing reconciliations." • Ensure that all registration and maintenance activities comply with the general conditions and rules of carriers/insurers. • Support the creation and update of the department's procedural manuals. • Provide support to clients and internal teams on data and registration-related queries. • Responsible for managing deadlines, volumes, and quality of the department's activities; handle critical issues, maintain good team relationships, and ensure clear and transparent communication with the team. • Prepare the clients' operational book and validate information in Looker indicators. • Participate in meetings with the relationship team to present the operational book. • Interface with clients and carriers to resolve problems. • Support leadership in implementing improvements and automations. • Train and mentor Analysts I and II.

• Serve as the main point of contact for client registration needs and manage a portfolio of accounts independently • Test registration websites and internal applications for functionality, accuracy, and quality control • Collaborate with internal teams to gather client requirements and deliver specifications to IT for website builds • Provide customer service support, including data entry instructions, financial processing details, and production scheduling for tickets and credentials • Prepare onsite service requirements, participate in project team meetings, and support onsite execution as needed • Apply process improvement and project management principles, maintain documentation, track expenses, and provide weekly status updates