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Registration Specialist
Location
United States
Posted
3 days ago
Salary
0
Seniority
Junior
Job Description
Registration Specialist
Maritz
• Serve as the main point of contact for client registration needs and manage a portfolio of accounts independently • Test registration websites and internal applications for functionality, accuracy, and quality control • Collaborate with internal teams to gather client requirements and deliver specifications to IT for website builds • Provide customer service support, including data entry instructions, financial processing details, and production scheduling for tickets and credentials • Prepare onsite service requirements, participate in project team meetings, and support onsite execution as needed • Apply process improvement and project management principles, maintain documentation, track expenses, and provide weekly status updates
Job Requirements
- College degree or equivalent work experience (Business or Hospitality preferred)
- 1+ years of registration experience (Maritz Registration or association registration experience)
- Strong analytical, troubleshooting, and problem‑solving skills
- Proficiency in Microsoft Outlook, Word, and Excel
- Professional written and verbal communication skills
- Strong customer service skills with the ability to multitask
- Basic understanding of HTML
- Experience supporting onsite events or client meetings (Nice to Have)
- Familiarity with credential or ticket production processes (Nice to Have)
- Prior experience working cross‑functionally with IT, Housing, Project Management, or Onsite Services teams (Nice to Have)
Benefits
- Medical
- Dental
- Vision
- Life insurance
- Disability
- Paid parental leave
- 401k
- Tuition reimbursement
- Paid time off
- Year end holiday closure
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