• responsible for leading the strategic management of contract agreements with key national accounts • ensure compliant access, strong customer partnerships, and execution against annual business objectives • Prospect potential DNA accounts using market knowledge, data analytics, and DNA account criteria • Develop and execute annual strategic business plans for DNA accounts • Initiate contract renewals at least one month prior to expiration • Lead critical conversations related to purchase contracts, pricing, rebates, and terms with healthcare decision makers • Build credibility and trusted relationships with key healthcare decision makers • Conduct quarterly business reviews (QBRs) with DNA accounts • Use field time to strengthen relationships with DNA account customers • Lead and participate in special projects and workstreams throughout the year as assigned

• Define and own the enterprise transformation strategy, roadmap, milestones, and success criteria across Testing Services • Establish transformation priorities aligned to business objectives, service commitments, and continuous improvement goals • Define and implement transformation communication and change adoption strategy across delivery organizations • Define and implement transformation success metrics (e.g., process definition and implementations, quality, productivity) • Ensure execution aligns with approved transformation plans, timelines, and quality standards • Monitor execution progress, risks, and dependencies across multiple programs, ensuring timely resolution and escalation as needed • Provide executive-level updates on transformation progress, risks, and outcomes • Serve as the primary escalation point for transformation-related risks, issues, and dependencies

• Oversee and lead the development/deployment of key strategic digital product/solutions • Ensure target business benefits as part of EVERSANA’s digital growth strategy • Engage with senior executives and report on initiative state and performance • Deliver excellent business results through team efforts • Lead development and execution of the EVERSANA ESS Sales & Marketing plan • Assist new business pitch preparation and presentations • Manage Affinity Marketplace SOW Addendums workstream • Lead Omnichannel Advisory Council management and customer engagements • Partner with various teams to define project approaches and plans for omnichannel initiatives • Promote a culture of continuous improvement and compliance

• Identify and qualify franchise prospects. • Prepare and present franchise projects to Franchise Approval Committee for approval. • Manage and optimize a multi-state franchise development region to maximize franchise sales growth. • Ability to effectively take prospects from application to franchise agreement execution. • Properly manage territory within budgets. • Perform other duties as assigned.