• Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment • Provide technical support to customers on operational or maintenance aspects. • Daily travel with independent work structure • Provide 24x7 “on-call” services as required unless on PTO or Off Call. • Maintain and safeguard company issued equipment, tools, and instruments • Battery installations and replacements • Perform required preventative maintenance service to equipment under contract as scheduled • Customer contact and interface • Communicate availability status to corporate office • Protect company proprietary information, manuals, and records • Use of electronic and electrical test equipment as necessary • Coordinate and manage all on-site subcontractors hired by PSS as necessary • Maintain company vehicle in safe and operational condition • Ensure that work is performed to PSS standards • Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately • Provide technical support to customers upon request • Maintain Technical documentation for study and/or review • Willing and able to attend training as company deems necessary

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts • Manage smaller projects or project segments, delivering accurate status and progress updates as required • Identify and recommend process improvements related to maintenance and repair activities to senior staff and management • Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians • Complete required training to maintain current knowledge of systems, products, and organizational standards • Also responsible for other duties/projects as assigned by business management as needed

• Initiating and executing field service activities at customer sites in a safe and efficient manner • Proactively troubleshoots systems • Works with mechanical, electrical, diesel equipment conditions • Conducts preventative maintenance and parts inventory • Anticipates and corrects safety issues (both Company and Customer owned equipment) • Has direct interfacing with customer and may be responsible for work in multiple systems/locations/customers • Responsible for the escalation and leveraging appropriate company resources to address issues, both with personnel and customers

• Install windshields and auto glass in our shop or from a mobile operation unit • Calibrate vehicle electronics such as ADAS systems, Lane Departure Warning, Forward Collision Alert, etc. • Repair chips and other glass damage • Interact with customers to ensure customer satisfaction with a job well done • Process payments from mobile customers • Maintain a professional appearance and positive attitude • Provide World Class customer service to our valued customers and vendors