• You provide personalized advice to interested candidates by phone, Microsoft Teams and email about our publicly funded further training programs. • You analyze each person's situation and qualification needs and find the right training together with them. • You accompany your prospects from the first contact through to successful enrollment, ensuring a trustworthy customer journey. • You demonstrate empathetic, solution-oriented advice and deliver high counseling quality without cold calling. • You work closely with our PreSales, Sales Support and educational counseling teams to ensure smooth processes. • You carefully document your counseling sessions in our CRM system and keep an eye on your sales metrics. • You contribute ideas to optimize our counseling and sales processes and develop them together with your team.

• Manage and maintain strong relationships with customers • Provide product training tailored to customer needs • Collaborate with Project Managers and Senior Consultants on larger, high-impact projects • Lead in resolving project and implementation challenges • Adhere to established escalation procedures to ensure smooth outcomes • Deliver engaging product training that enables customers to confidently adopt and use StarRez solutions • Partner with customers in an Outsourced Resource capacity, providing operational support and guidance • Support Project Managers and Senior Consultants in successful delivery of implementation, optimization, and consulting engagements • Troubleshoot customer and project issues • Create, maintain, and improve customer-facing and internal documentation, procedures, and knowledge resources • Execute functional testing of product features

Role Description The Client Health Strategies Consultant assures representation of the customer internally and assists in the development and implementation of health and wellness activities in support of group Medicare Advantage (MA). This position is a client-facing role that will collaborate with the customer, URS account management team, solutions and analytic team, marketing team, and URS clinical leadership. This position will focus on supporting the URS wellness team, coordinate with other functions to manage member and/or client virtual site systems, assist with client communication and marketing strategies, complete all assigned projects, and support customers on all programs embedded in the Group MA plan or any supplemental benefits and services. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Virtual Education Center (VEC) - manages custom site requests, larger site maintenance needs, annual updates from subject matter experts (SMEs), etc. - Manages open enrollment virtual meetings and reservations via the VEC on behalf of clients (reduces in-person meetings). - Virtual Information Center (VIC) - manages custom site requests and updates, overall site maintenance, annual updates from SMEs, etc. on behalf of clients. - Assists with monthly wellness communications and marketing strategies directly to clients and members in collaboration with our internal marketing team and external vendors. - Assist with coordinating and conducting in-person events for group MA wellness program, including acquisition and delivery of program collateral (i.e., brochures, flyers, giveaways, signage, etc.). - Collaborate with internal business partners to improve wellness program deployment with existing member benefits and resources. - Custom client reporting to include development of wellness program dashboard, standard reporting, ad hoc reporting, etc. - Share with internal business partners the voice of the customer to identify potential programming options. - Assist with vendor identification, outreach, and onboarding of new vendors. - Collaborate with the Associate Director, Supplier Diversity in identifying and contracting with diverse vendors. - Ensure fulfillment of client expectations and contract requirements. - All other duties as assigned. Qualifications - 2+ years of experience working with Microsoft Office Suite (Word, Excel and PowerPoint). - 1+ years of experience in health and wellness program development and/or instruction; wellness certification(s). - 1+ years of experience in working with various social media platforms. - 6+ months of experience in digital marketing strategies. - Ability to travel up to 25% domestically. Requirements - Health Coach, Health Fitness Instructor, Wellness or relevant Certification. Soft Skills - Effective interpersonal skills, influence, collaboration, and listening skills in understanding customer needs. - Excellent planning and organizational skills; able to work on multiple projects simultaneously. - Clear and concise written & verbal communication skills. - Solid presentation skills. - Ability to develop custom campaigns/programs and oversee development of materials. - Excellent analytical and problem resolution skills. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements). Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Role Description As an Advisor, Revenue Cycle Quality and Performance Management, you will focus on strategically optimizing the Part B revenue cycle to enhance efficiency and achieve financial targets. This will involve analyzing KPI's to identify issues, drive improvements, and report performance to senior leadership. - Coordinates the daily activities of staff and information systems activities of organization departments. - Assesses and monitors staff productivity through standards and metrics to optimize performance and increase efficiency. - Collaborates with Information Services and Finance departments to ensure optimal system-wide best practices. - Plans, manages and organizes service delivery initiatives involving networking, integration, systems, security, data center, and related vendors in support of various organization daily operations, projects and initiatives. - Manages various related information systems and facilitates synchronization with other systems in the organization. Qualifications - Bachelor's Degree required, or equivalent combination of education and related experience. - 10+ years of relevant experience and 2+ years of leadership / management experience, required. Requirements - Experience in Front-End Revenue Cycle/Physician Billing: - Demonstrated experience in front-end revenue cycle. - Foundational understanding of how Front-End activities impact Revenue Cycle. - Analytical skills with reporting experience: - Proven ability to analyze data, interpret reports, and draw meaningful conclusions. - Strong communication skills: - Excellent written and verbal communication abilities. - Highly detail-oriented: - Meticulous approach to work, ensuring accuracy and precision. - Proficient Excel skills: - Proficiency in advanced Excel features, including pivot tables. - Proficient in Microsoft Office Suite: - Expertise in PowerPoint, Word, and other relevant Microsoft applications, with a focus on creating and delivering effective presentations. - Exceptional time management skills: - Ability to prioritize tasks, meet deadlines, and manage multiple projects effectively. - Project management skills: - Capability to initiate, plan, execute, and close projects successfully, including managing resources and timelines. Benefits - The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. - When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).