Role Description The Solution Architect / Development Manager will lead the overall NetSuite technical architecture, development standards, integrations, and delivery governance while ensuring scalability, security, and performance. Key Responsibilities - Assist in defining NetSuite architecture and technical roadmap. - Assist / Lead technical solution design and architecture reviews. - Establish development standards and governance processes. - Conduct code reviews and quality assurance. - Design enterprise integrations and data flows. - Manage technical debt and platform optimization initiatives. - Provide technical leadership to development teams. - Support release planning and deployment governance. - Collaborate with business stakeholders on strategic initiatives. Qualifications - 8+ years of NetSuite architecture and development experience. - Strong expertise in SuiteScript, SuiteFlow, SuiteTalk, REST APIs, and integrations. - Experience leading ERP modernization initiatives. - Strong stakeholder and team leadership experience.

Role Description We are seeking a Solution Architect (AI & Data Platform) to shape a unified data platform and AI-driven workflows across Snowflake and AWS. You will align architecture with senior stakeholders while staying hands-on with engineering execution and code contributions. Apply now to help drive scalable AI and data solutions. - Perform a gap analysis of the existing data and AI architecture - Design and deliver a unified data platform spanning Snowflake and AWS - Define AI workflow architecture that scales and minimizes technical debt - Collaborate with senior leadership and data platform teams to align priorities - Review, guide, and contribute to code development to support delivery - Drive best practices across data engineering and AI architecture Qualifications - Proven track record with 8+ years of experience in data engineering/architecture - At least 2 years of experience in leading a team (at least 20 employees) - At least 2 full-cycle project participation experiences or participation in several projects covering different phases of the development lifecycle - Demonstrated experience delivering enterprise AI/data transformations - Deep expertise in Snowflake, including data modeling and performance tuning - Hands-on proficiency in AWS services such as S3, Lambda, Glue, and IAM - Strong skills in Python and advanced SQL for data platform development - Practical familiarity with Kafka and Airflow in production environments - Solid background in AI/ML workflows and agent-based systems - Clear understanding of data platform consolidation strategies and trade-offs - English proficiency at B2 (Upper-Intermediate) level or higher

Role Description Be the one building AI-powered experiences where they matter most. The Genesys Partner AI Architect is a senior presales AI specialist who operates across four core motions: - Driving strategic Genesys Cloud CX and Genesys AI opportunities with Genesys Strategic Technology Partners, Global Systems Integrators (GSI), and Genesys sales teams showcasing the Genesys differentiated Genesys AI experience. - Scaling the Genesys partner ecosystem through creation of reusable assets, reference architectures, Pre-Sales technical enablement for Genesys partner’s Pre-Sales teams, and coaching. - Ensuring that partners understand the Genesys AI business and technical value proposition and are able to independently generate pipeline, articulating value, and delivering AI led outcomes. - Shaping product and go-to-market direction through real-world partner and customer feedback. This role requires a blend of deep AI technical acumen, exceptional sales & communication skills, and the ability to translate complex capabilities into clear, actionable business value. Key Responsibilities: - Design end-to-end AI systems for customer experience use cases. - Architect reliable, production-ready AI solutions that go beyond prompt design. - Optimize retrieval-augmented generation (RAG) and knowledge architectures. - Establish AI evaluation frameworks and quality measurement strategies. - Engineer contextual AI experiences that leverage real-time data and conversation state. - Design for scalability, latency, and cost efficiency in enterprise environments. - Support Partner Development Lab Co-created Configurations. - Serve as a technical escalation point for difficult or complex integration issues. - Mentor Genesys Partner’s Solution Consultant teams. - Assist with technical field readiness. - Support Strategic Pre-Sales Engagements. - Establish best practice frameworks. - Leverage expert-level knowledge of Genesys AI capabilities. - Design and deploy AI prototypes in sandbox and/or partner and customer development environments. - Support partners, Genesys account teams, and professional services to transition successful prototypes into production pilots. - Build integrations to third-party systems via RESTful APIs. - Develop reusable technical assets and enable Solution Consultants, partners, and account teams. - Provide technical feedback and strategic insights to Product Management and Engineering. - Support partners in influencing CIO/CTO-level stakeholders. Qualifications - Hands-on experience designing modern AI solutions for customer experience orchestration. - Expertise integrating AI solutions with enterprise platforms. - Ability to define AI evaluation strategies and success metrics. - Strong ability to translate complex AI architectures into clear business value. - Practical experience designing prompts and orchestration flows. - Proven ability to create and deliver compelling technical demonstrations. - Demonstrated success partnering with sales teams. - Ability to identify opportunities for process optimization. - Proven ability to influence CIO/CTO decision-makers. - Strong understanding of the Genesys Cloud platform and Genesys AI preferred. - Hands-on experience working with AWS, Salesforce, ServiceNow, Meta, and/or Guidewire. - Prior experience working with GSI’s is preferred. Requirements - AI Architecture & Technical Judgment. - Enterprise Integration & Real-Time Design. - Evaluation, Governance & Observability. - Executive Communication & Hands-On Partner Pre-Sales Enablement. - Prompt Design & AI Workflow Optimization. - Technical Demonstration Prowess. - Sales Acumen. - Business Value Orientation. - Executive Presence. Benefits - Medical, Dental, and Vision Insurance. - Telehealth coverage. - Flexible work schedules and work from home opportunities. - Development and career growth opportunities. - Open Time Off in addition to 10 paid holidays. - 401(k) matching program. - Adoption Assistance. - Fertility treatments.

• Responsible for the product, program, or portfolio strategy • Interpret the competitive landscape and incorporate insights into marketing strategy • Author key strategy documents: strategic plan, annual marketing plan, product launch plans, etc. • Deploy resources to measure, monitor, and adjust marketing strategy to drive customer engagement • Drive demand planning and forecasting while considering market, product, and other key factors • Drive segmentation and targeting methods to improve commercial efficiency • Establish pricing strategy that aligns with overall business goals and P&L drivers • Establish metrics, goals, success criteria, and milestones • Demonstrate financial acumen • Mentor, develop, and influence across the business, intentionally building cross-divisional relationships • Develop key relationships with industry and market thought leaders, organizations, and institutions, and translate insights into future business strategy • Routinely make decisions that may affect immediate operations and have a divisional impact