Inficare Technologies

Role Description Our client is seeking a senior professional with deep functional marketing expertise combined with strong program management experience leading multiple concurrent initiatives. The candidate will serve as the bridge between marketing, sales, product, and technology teams, ensuring successful delivery of strategic marketing programs. - Own end-to-end program planning, execution, and delivery across marketing workstreams - Define and manage program roadmaps, milestones, dependencies, risks, and RAID logs - Serve as the primary liaison between marketing, sales, product, and technology teams - Drive cadence governance - stakeholder reviews, status reporting, and executive updates - Proactively identify blockers and drive resolution across teams - Translate marketing objectives into detailed functional and non-functional requirements - Communicate program status, risks, and decisions clearly to senior leadership Qualifications - 10+ years of experience in marketing with deep functional domain knowledge - X+ years in multi-program management within a marketing context - Strong cross-functional stakeholder management in complex environments - Exceptional written and verbal communication skills; able to influence without authority - Experience with roadmap planning, RAID logs, governance frameworks Requirements - Adobe Marketing Techstack experience Location & Work Model - Open to candidates anywhere in the US; preference for candidates near San Jose, CA or Research Triangle Park, NC. Engagement Details - Contract engagement. X opening. Immediate start preferred.

Role Description With deep expertise in Securities Finance business processes, the consultant provides client facing functional and technical guidance on the business implications of financial systems and solutions. The role involves defining system scope and objectives aligned with client business strategies, regulatory requirements, and industry best practices, while acting as a trusted advisor to clients throughout the engagement lifecycle. Qualifications - Bachelor's degree in Computer Science, Information Systems, Finance, or an equivalent combination of education, training, and experience within the financial services industry, with a strong focus on Securities Lending, Repo, and Collateral Management domains. Requirements - Works independently or as part of a global consulting team on client facing technology and business consulting engagements to meet specific client and industry requirements. - Acts as a primary liaison between client stakeholders, operations, and technical teams, ensuring clear communication and alignment throughout project delivery. - Researches, analyzes, and documents complex client business requirements, regulatory constraints, and system impacts across multiple platforms and applications. - Defines product and solution scope, objectives, and functional requirements; produces detailed functional specifications and data models for implementation and testing. - Creates clear, detailed documentation from which technical solutions and system configurations are developed. - Analyzes industry trends, market practices, vendor solutions, and technology developments to recommend optimal solutions to clients. - Assesses system impacts, dependencies, and integration considerations across upstream and downstream systems. - Designs, improves, and optimizes business processes and operational workflows to increase efficiency and address complex client challenges. - Evaluates available technologies and recommends solutions in collaboration with consulting and delivery teams. - Defines test strategies and writes test plans and test cases; supports and coordinates system, integration, readiness, and user acceptance testing using client data. - Influences client decision making regarding priorities, solution design, and vendor or platform selection. - Consults directly with clients and may travel to client sites as required by project needs. - Acts as a functional workstream lead or sub project lead on complex client engagements; mentors and reviews the work of less experienced consultants. - Supports client and internal training initiatives, delivering knowledge transfer sessions or classroom training depending on audience and engagement requirements. - Provides pre sales functional and solution support when required. - Performs other related duties as assigned. Company Description

Role Description The Technical Product Owner is responsible for driving solution definitions that support business ideas and product concepts at a team and program level through gathering and translating testable requirements into application software solutions. The Business Analyst has deep domain knowledge, and strong experience in collaborating with a diverse team including product managers, software developers, testers, and teams such as Client Services, Operations, Clinical, Data Science, and Marketing. Qualifications - Strong business analysis experience. 6-8 years minimum. - Solid experience in Scrum Agile development or Scaled Agile Framework; Jira experience desired. - Very strong written skills showing the ability to convey functional details accurately in a well-structured and precise manner that describe end user problems and solutions. Company Description

Role Description Our client is seeking a skilled SharePoint & M365 Graph Developer to build and enhance solutions across SharePoint Online, SharePoint 2016/2019, and Microsoft 365. The ideal candidate will have a strong background in SPFx, React, and Microsoft Graph, with a focus on creating secure and scalable solutions that meet business needs. Qualifications - Experience with SharePoint (Online + 2016/2019). - Strong proficiency in SPFx, React, TypeScript, JavaScript, HTML/CSS. - Hands-on experience with Microsoft Graph API. - Experience with Azure AD app registrations, OAuth, delegated and app permissions. - Proficient in CSOM, REST API, and PnP PowerShell. - Familiarity with Teams, OneDrive, Exchange, Planner, and Entra ID via Graph. - Solid understanding of SharePoint architecture, search, taxonomy, and governance. Requirements - Experience with SharePoint (Online + 2016/2019). - Strong proficiency in SPFx, React, TypeScript, JavaScript, HTML/CSS. - Hands-on experience with Microsoft Graph API. - Experience with Azure AD app registrations, OAuth, delegated and app permissions. - Proficient in CSOM, REST API, and PnP PowerShell. - Familiarity with Teams, OneDrive, Exchange, Planner, and Entra ID via Graph. - Solid understanding of SharePoint architecture, search, taxonomy, and governance. Company Description

Role Description The Business Analyst is responsible for analyzing business processes, systems, and data to support the delivery of medium to large-scale initiatives. This role partners with business stakeholders, technology teams, and operations to translate business needs into clear, actionable requirements and ensure solutions are aligned with organizational strategy, governance standards, and compliance requirements. - Elicit, analyze, validate, and document business and functional requirements for initiatives of medium to high complexity. - Collaborate with business, product, technology, and operations teams to design effective and scalable solutions. - Develop and maintain process maps, functional specifications, user stories, and acceptance criteria. - Act as a subject matter expert for assigned functional domains and provide analytical input across initiatives. - Support project delivery through impact analysis, testing coordination, defect triage, and post-implementation reviews. - Drive process improvement initiatives using data analysis, metrics, and best practices. - Ensure complete alignment with internal policies, governance standards, and audit requirements. - Mentor and guide junior analysts on analysis standards, documentation quality, and stakeholder management (for senior roles). Qualifications - Strong business and process analysis capabilities - Ability to translate complex business needs into clear requirements - Stakeholder management across business and technology teams - Data analysis and reporting skills - Knowledge of SDLC, Agile, and Waterfall methodologies - Excellent written and verbal communication skills - High level of ownership and ability to work independently on complex initiatives

Role Description Client is seeking a Project Control Analyst to support a large government contractor on a long-term federal healthcare technology program. This role will support a Health-related initiative focused on improving the connection between healthcare data, readiness data, electronic health records, clinical decision support, and readiness visibility. The program supports a federal health IT initiative tied to medical readiness, healthcare data, and armed forces personnel readiness assessment. The selected candidate is expected to support the program for approximately three years. Key Responsibilities - Support development, baseline, maintenance, and updates of the Integrated Master Schedule. - Track program tasks, milestones, deliverables, action items, risks, dependencies, due dates, owners, and decision points. - Support monthly cost, schedule, and performance reporting. - Coordinate inputs for monthly Program Management Reviews and quarterly executive briefings. - Maintain action item trackers, meeting cadence plans, standing agendas, risk registers, and status reporting artifacts. - Help ensure deliverables are submitted on time through government-approved platforms. - Track government review timelines, feedback, resubmissions, approvals, and open deficiencies. - Support sprint-cycle coordination by tracking backlog status, sprint milestones, review dates, demos, retrospectives, and acceptance activities. - Coordinate logistics for recurring meetings, stakeholder sessions, working groups, reviews, and briefings. - Identify schedule conflicts, delivery risks, unresolved dependencies, missing inputs, and bottlenecks. - Work with the Senior Data or Systems Engineer, Business Analyst, Stakeholder Relationship Manager, and government contractor leadership to keep workstreams aligned. - Support documentation needed for transition-out planning and final program acceptance. Qualifications - Bachelor's degree in Business, Project Management, Finance, Operations, Information Systems, Public Administration, or a related field. - 4+ years of project control, project coordination, program analysis, PMO support, scheduling, operations, or government contractor support experience. - Experience maintaining project schedules, milestone trackers, action item logs, risk registers, status reports, or deliverable trackers. - Strong proficiency with Microsoft Excel, Microsoft Project, Smartsheet, JIRA, Confluence, SharePoint, or similar project/program management tools. - Strong attention to detail and follow-through. - Ability to organize complex workstreams and provide clear status visibility. - Strong written and verbal communication skills. - Ability to work in a deadline-driven environment with multiple stakeholders and frequent reporting requirements. Preferred Qualifications - Experience supporting federal government, healthcare IT, or government contractor programs. - Experience with Integrated Master Schedules, cost/schedule/performance reporting, CDRL tracking, or contract deliverable management. - Familiarity with Agile delivery environments, sprint schedules, backlog tracking, and release coordination. - Experience supporting executive briefings, program management reviews, or formal government reporting. - Understanding of acquisition, cybersecurity, data governance, or health IT program environments. - PMP, CAPM, PMI-SP, Agile, Scrum, or related certification is a plus. Success Profile The successful candidate will be disciplined, structured, responsive, and unafraid to chase down missing information. This person must be able to convert scattered activity into a visible operating rhythm so the team knows what is due, who owns it, what is late, what is at risk, and what decision is needed.

Role Description The claims resolution representative plays a vital role in ensuring accuracy and adherence to the applicable guidelines. This position serves as a crucial liaison between members, providers, agencies, and the internal claims department, demonstrating leadership, collaborative skills, and commitment to achieving results. - This position is remote within the United States, but applicants can expect to work Eastern Time regular business hours with some flexibility. Responsibilities: - Independently resolve suspended claims using the resolution screens in accordance with operational procedures and process recoupments. - Determine when to use a "Forcible" disposition to override the edit and process the claim based on operational claims adjudication procedure. - Review and analyze claims and follow up on the status of claims and reimbursement. - Interpret and apply policy and reimbursement rules to support provider inquiries. - Ensure accuracy and consistency in claims processing. - Research and review submitted claims (electronic) and process them according to policies and procedures. - Possess an unwavering commitment to customer service and operational excellence. - Perform manual pricing and audit checks to ensure compliance with policies and rules. - Review and process suspended claims and submitted documentation. - Provide sufficient detail to explain claims denial reasons. - Implement workflow processes and capabilities for work queues with the ability to route workstreams. - Approve or deny requests for transportation authorization from providers, verify member transportation claims, and process approved claims. - Perform manual reviews on claims, documents, and attachments. - Release individual claims for providers on review. - Independently resubmit claims with applicable corrections. - Independently address discrepancies in charges, payments, adjustments, and demographic information. - Facilitate manual entry of claims into the system. - Review paper claims and attachments, scanning them using scanning equipment to attach the documents to corresponding transaction control numbers. - Other duties as assigned. - Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. Qualifications - High School Diploma or GED - 1+ years of experience conducting research to resolve issues within the healthcare field Requirements - Ability to maneuver through various computer claims and eligibility platforms simultaneously - Outstanding customer satisfaction skills - Must be firm but professional when interacting with contacts while performing tasks - Friendly personality, tact, patience, empathy, and a helpful yet professional attitude are essential - Strong computer skills, including proficiency in MS Word and Excel - Excellent oral and written communication skills - Excellent organization and time management skills, with the ability to establish priorities effectively - Ability to read, write, and follow directions - Self-directed and capable of working without direct supervision - Ability to collaborate effectively with others - Create and maintain a positive atmosphere, demonstrating leadership qualities - Knowledgeable in claims review and analysis

Role Description We are seeking an expert-level Senior Consultant in Pharmacy Data Management and Analytics to lead our strategic data modernization initiatives within the US region. As the pharmacy ecosystem shifts its transaction standards, this role is critical in driving our enterprise transition from legacy NCPDP D.0 standards to the new F6 formats. The ideal candidate is a deeply technical subject matter expert who possesses hands-on experience leading large-scale supplier re-onboarding, ensuring strict NCPDP F6 telephony and transaction compliance, and maintaining data integrity through advanced analytics during the migration process. You will serve as the primary technical liaison between our internal data architecture teams, PBMs, pharmacy switch networks, and external data suppliers. Key Responsibilities - NCPDP F6 Migration & Compliance - Serve as the primary subject matter expert (SME) on the transition from legacy NCPDP D.0 layouts to the new F6 standards for all US-based pharmacy transactions. - Validate and enforce NCPDP F6 telephony compliance and transaction routing protocols across the network. - Develop, document, and maintain comprehensive crosswalks, data maps, and business rules translating legacy D.0 data elements to F6 requirements. - Lead rigorous user acceptance testing (UAT) and compliance validation for all inbound and outbound F6 transaction feeds. - Supplier Re-onboarding & Vendor Management - Spearhead the end-to-end re-onboarding process for external data suppliers (pharmacies, PBMs, and switch vendors) transitioning from D.0 to F6 layouts. - Host technical working sessions with supplier IT teams to troubleshoot transmission errors, layout rejections, and connectivity issues during the cutover phases. - Establish and monitor service level agreements (SLAs) for data quality and submission timeliness during the supplier migration lifecycle. - Data Management & Analytics - Design and implement analytics dashboards to monitor transaction volumes, rejection rates, and data quality metrics pre- and post-F6 migration. - Perform root-cause analysis on anomalous data patterns, dropped claims, or mapping failures resulting from the layout change. - Partner with data engineering teams to optimize database schemas and ETL pipelines to ingest and process the heavier, more complex F6 data payloads. Qualifications - Experience: 7+ years of experience in US healthcare data management, specifically focused on pharmacy claims, PBM operations, or pharmacy switch networks. - Domain Expertise: Documented, hands-on expert knowledge of NCPDP Telecommunication Standards, specifically the migration out of Version D.0 and the implementation of Version F6 formats. - Technical Skills: - Deep understanding of pharmacy telephony compliance, claim routing, and electronic data interchange (EDI) protocols. - Proficiency in SQL and data analytics/visualization tools (e.g., Tableau, PowerBI) to track migration metrics and transaction health. - Experience analyzing and parsing raw telecom transaction strings and log files. - Project Leadership: Proven track record of successfully managing complex, multi-vendor IT integrations or supplier re-onboarding projects in a highly regulated environment. - Communication: Exceptional ability to translate highly technical NCPDP specifications into actionable requirements for business stakeholders and external vendor teams. - Familiarity with major US pharmacy switch vendors (e.g., RelayHealth, Surescripts) and their specific F6 testing/certification environments.

Role Description Senior Data Analytics Engineer Location: Remote Duration: Long Term contract Qualifications - 6 to 10 years in data engineering, analytics engineering, or a closely related role. - Databricks experience, including hands-on work with Unity Catalog, Delta Lake, and SQL or notebook-based development. - Python and SQL at an engineering level. You write production-quality transformation code, not just ad hoc queries. - Solid understanding of medallion architecture (bronze to silver to gold) and when to use each layer. - Experience building and supporting semantic layers, data catalogs, or self-service data products in production. - Track record building shared, cross-domain datasets that are used by multiple teams, not just a single reporting use case. - Strong stakeholder management. You can align definitions across product, actuarial, and engineering partners and make practical tradeoffs when requirements conflict. - Comfortable with modern engineering workflow: Git-based version control, code review, and basic testing or validation before release. - Strong written communication. You will write requirements documents and technical specs, but you are also expected to build and ship the work. Requirements - Experience with Databricks Genie or AI-BI features. - Familiarity with MCP (Model Context Protocol), LLM tool calling, or AI agent patterns. - Background in financial services, insurance, or reinsurance data.

Role Description The Solution Leader - Professional Services is responsible for end-to-end leadership of a specific Client solution portfolio (e.g., Lending, Treasury, Trading, Payments). This role ensures successful execution of implementations, SaaS onboarding, upgrades, and client transformations, while acting as the bridge between Client product teams, Zensar delivery, and end clients. Key Responsibilities - Solution Portfolio Ownership: - Own delivery and execution for a specific Client solution stack (e.g., Lending or Treasury). - Build deep functional and technical understanding of Client products within the solution area. - Act as Zensar's solution evangelist and trusted advisor to Client and clients. - Delivery & Execution Excellence: - Lead multiple concurrent implementation and onboarding programs globally. - Ensure adherence to delivery standards, timelines, quality benchmarks, and risk management. - Resolve complex delivery issues across regions and product integrations. - Client & Partner Collaboration: - Engage directly with client stakeholders (IT, business, operations). - Support Client sales and services teams during pre-sales, solution scoping, and planning. - Provide client assurance on solution design, implementation approach, and outcomes. - Capability & Talent Development: - Build and nurture solution-aligned delivery teams. - Define skill requirements, training pathways, and certification plans aligned to Client products. - Act as a mentor to architects, project managers, and functional consultants. - Commercial & Operational Support: - Support estimation, staffing models, and delivery commercials. - Track solution-level KPIs: utilization, margins, delivery health, and CSAT. - Provide inputs to portfolio planning and forecasting. - Innovation & Continuous Improvement: - Drive learning from delivery experiences to improve implementation frameworks, accelerators, and best practices. - Identify opportunities for automation, tooling, and repeatable assets. - Feed client and delivery insights back to Client product and service teams. - Product Competency Development: - Draw plans for deepening Zensar SI capabilities on client product portfolio. - Align SI delivery capabilities with the client's global implementation roadmap. - Drive Product certifications and surround IP development. Qualifications - 12-18+ years of experience in Financial Services technology implementations. - Deep expertise in at least one domain: Lending, Treasury, Trading, Capital Markets, Payments. - Hands-on experience with Client platforms or comparable solutions. - Strong understanding of professional services delivery models. - Proven ability to manage multi-region teams and complex stakeholders. Success Measures - On-time and high-quality delivery of solution programs. - Client satisfaction and repeat engagements. - Strong, stable delivery teams with growing capability depth. - Positive contribution to portfolio financials.