Role Description We are seeking an experienced detail-oriented and proactive Business Risk Analyst to support the organization's information security compliance, GRC workflow, and risk management initiatives. This role will play a key part in maintaining adherence to regulatory frameworks, assisting with security control KPIs, coordinating audit activities, and managing risk issues and action plans. The ideal candidate will have experience performing risk assessments, developing and/or managing business continuity plans, working with external auditors and cybersecurity frameworks. Who you will work with - Work closely with IT, HR, Legal, Product, Cloud Services, and Engineering teams to align risk strategies with business objectives. Key Responsibilities and Duties - Track compliance status, action items, and report progress via KPIs to management on a regular basis. - Prepare risk reports and dashboards for senior leadership and internal committees. - Assist with the development and maintenance of risk registers and track mitigation plans. - Support the execution of risk assessments and security control reviews across business units and IT environments. - Assist in compliance efforts of evidence collection and control testing projects with third-party auditors and internal assessments. - Maintain organized documentation for audit readiness and compliance tracking. - Coordinate with internal teams to gather responses to auditor inquiries and remediate identified gaps. - Assist and evaluate third-party vendor and partner workflows and document initial and ongoing third-party due diligence. - Help evaluate the effectiveness of technical and administrative security controls. - Assist with the development and maintenance of compliance-related policies, standards, and procedures. - Works independently with clear direction and flags issues early to maintain momentum. Qualifications - 5+ years of experience in information security, risk management, or compliance. - Working knowledge of SOC 2, PCI DSS, HIPAA, GovRAMP, NIST CSF or similar frameworks. - Prior experience managing process workflows within TPRM due diligence cycles and vendor/partner onboarding. - Experience tracking and analyzing external audits, KPIs, and compliance evidence collection with attention to detail. - Strong analytical, communication, and project management skills. - Ability to communicate clearly with technical and non-technical stakeholders. Preferred Qualifications - Familiarity with AuditBoard/Optro or similar GRC platforms and documentation tools is a plus. Competencies and Behaviors - Key core competencies: time management, process improvement, critical thinking, root cause analysis, cross-department collaboration, adaptability, and problem-solving. - Professional Behaviors: integrity & ethical judgment, business acumen, learning agility, initiative & ownership, and internal/external customer service orientation. Requirements - This is a fast-paced and exciting position that will be delivered predominately remotely but some travel may be required. Benefits - Flexible time off to include paid holidays and volunteer time. - Robust health, dental, and vision insurance plans on your first day of employment. - Comprehensive employee assistance program (EAP). - Employer-paid life insurance/AD&D/short-term and long-term disability insurance. - Flexible spending account (FSA) or health savings account (HSA). - Matched 401(k). - Employee stock purchase plan. - Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. - Some positions may include additional compensation in the form of bonus, equity, or commissions.

Role Description Do you love creatively solving problems for customers? Do you want an opportunity to effect change and make a difference at a leading technology organization? Akamai's success relies on exceptional customer service and tailored support, spanning contracting, integration, billing, receivables, and strategic consultation. Efficient operations and enterprise applications enable this, supported by a distributed team in Cambridge, MA, and Bangalore, India. By automating workflows and building a unified application framework, the team drives growth and saves millions annually. As Senior Business Analyst, responsibilities include managing end-to-end business analysis in a global environment and contributing to application integration efforts. Innovative solutions will address business challenges, while collaboration with the development team ensures successful implementation. As a Business Analyst Senior, you will be responsible for: - Collaborating with stakeholders to identify business needs and goals, facilitating communication between teams, and ensuring effective solution delivery. - Gathering, documenting, and validating both functional and non-functional requirements for customized billing systems and Oracle Receivables platforms. - Managing and maintaining the product roadmap for billing applications, ensuring alignment with business needs, project schedules, and resource availability. - Developing comprehensive user stories, process flows, and functional specifications with precision and clarity for effective implementation. - Coordinating with cross-functional teams (Engineering, QA, UX, Operations) to ensure effective execution and delivery of roadmap items. - Supporting user acceptance testing (UAT) through creating test cases and organizing testing activities effectively. - Analyzing existing systems, identifying opportunities for optimization and enhancement, maintaining thorough knowledge of ordering workflows, and creating capability matrices for applications. Qualifications - Possess expertise in computer science, information systems, or a related field, with over 5 years of relevant experience in IT systems analysis. - Have experience with Billing and Accounts Receivables platforms (e.g., e-commerce systems, B2B/B2C portals, Oracle Fusion). - Demonstrate expertise in Software Development Lifecycle (SDLC) and Agile/Scrum methodologies. - Demonstrate expertise in overseeing various projects or workstreams concurrently, with exceptional ability to prioritize effectively. - Utilize tools such as Jira, Confluence, and Visio effectively to support project management, collaboration, and process visualization tasks. - Demonstrate expertise with Microsoft Office tools, including PowerPoint, Word, and Excel, alongside exceptional communication, interpersonal, and analytical abilities. - Handle multiple priorities effectively in a dynamic setting, with exceptional verbal and written communication skills required. Benefits - Opportunities for career development through programs such as GROW and Mentoring. - Participation in internal events like the APEX Expo. - Access to tools such as LinkedIn Learning to expand your knowledge and experience. Learn more Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

• Facilitate stakeholder workshops and discovery sessions across multiple business areas. • Produce Level 2 and Level 3 process maps covering end-to-end business processes. • Swimlane mapping – identifying: Activities, Decision points, Hand-offs, roles and responsivities, system used • Analyse current-state processes and identify improvement opportunities. • Challenge existing assumptions and encourage best-practice ways of working. • Support wider digital transformation and systems implementation activities. • Engage effectively with stakeholders at all levels across the organisation. • Utilise AI and process modelling tools to improve efficiency and output quality.

Role Description GovCIO is currently hiring for Business Analyst with a strong background in analytical and reporting requirements. This position will be a fully remote position located within the Continental United States. - The analyst will apply their business analysis, requirements gathering, elicitation, elaboration and refinement techniques to gather functional requirements from the client. - They will try to learn the legacy systems and interact with various stakeholders to understand the business requirements of the future system. - They will translate functional area requirements into technical requirements, and support design and implementation of Appian Business Process Model for the client. - Analyze business user needs and document them as epics and decompose epics into user stories and tasks as needed by the agile scrum teams. - Analyze information system baseline and perform gap analysis between the baseline, user operational requirements, and the operating capability of products. - Analyzes user needs to determine functional and cross-functional requirements. - Performs functional allocation to identify required tasks and their interrelationships. - Elicit and document requirements and specifications from functional users and subject matter experts. - Translates customer requirements into a best fit within the application, and supports configuration and development Appian BPM product, processes and documentation. - Develop and maintain standard systems requirement documents including but not limited to business process workflows, Functional Requirements Documents; Requirement Traceability Matrix, and use cases. - Support application configuration and security setup as needed. - Implement complex enterprise system configurations and end to end development design. - Create business process models and identify business process improvements. - Review and comment on proposed functional/capability configuration for each of the product modules. - Evaluation and feedback on system and functional design documents, test plans and scenarios, and other associated artifacts. - Define test scenarios based on requirements; create test scripts to prove each scenario through system and user acceptance testing. - Ability to meet deadlines and manage multiple, dynamic priorities. - Effective communication skills and demonstrated experience working in a team-oriented environment. - Apply HCM knowledge and industry best practices in developing the to-be business processes and procedures. Qualifications - Bachelor's degree in computer science, Information Systems, or other related discipline with 5+ years (or commensurate experience). - Functional experience of products in the landscape of BPM, Case management, process automation, workflow management. - Five (5) years' experience of which at least three (3) must be specialized. Specialized experience includes superior functional knowledge of task order requirements. - 5 – 7 years of business analysis and requirements gathering skills in all phases of Software Development Life Cycle (SDLC). - 3+ years of functional experience in the requirements analysis, design, implementation, test and deployment of Appian or a similar product. - Experience gathering requirements for reporting and analytics. - Experience supporting visualization of reports through the business system. - Ability to communicate effectively both verbally and written with ability to tailor the communication of complex information for different audiences balancing internal and external stakeholders. - Ability to communicate in a clear and concise manner and success working in agile teams. - Great understanding of technical requirements in alignment with the business needs. - Experience in creating user stories, use case diagrams, mockups, process flow charts for gathering requirements from customers/external stakeholders. - Facilitate workshops, conduct interviews and JAD sessions for requirements gathering. - Experience using Jira and Confluence for requirements documentation. - Must be a team player and be able to adjust to a dynamic working environment that supports a government agency. - Must have strong written, verbal, and listening skills. - Must have strong analytical skills and can demonstrate strong problem-solving skills. Preferred Skills and Experience - 2+ years of recent work experience on a software development project in a federal government setting. - Previous expertise in the role of a functional analyst for product implementation. - 3+ years of experience with Agile Framework. Clearance Required - The ability to obtain and maintain a Suitability/Public Trust clearance. Posted Salary Range USD $81,850.00 - USD $105,000.00 /Yr.