Transact Campus

• Lead a high-performing engineering team responsible for building, operating, and supporting mission-critical applications with a strong focus on system reliability and production ownership. • Drive adoption of modern engineering practices across cloud-native architectures, APIs, and distributed systems • Ensure high standards of code quality, system performance, and operational reliability • Own production health, uptime, and system reliability for supported applications • Lead incident management, root cause analysis, and post-incident improvements • Drive improvements in monitoring, alerting, and observability across systems • Guide system design and technical decisions aligned with architectural standards • Strengthen engineering ownership of system quality, reliability, and production outcomes • Partner with cross-functional teams to support deployments, integrations, and customer environments • Promote adoption of AI-assisted tools to improve engineering productivity, system quality, and operational efficiency • Ensure strong on-call practices and operational readiness across the team

• We are seeking a Financial Insights & Analytics Manager whose primary focus is making financial data easier to access, understand, and act on across the organization. • Building tools, reporting infrastructure, and automated analytics capabilities that empower business leaders. • Deliver regular reporting on financial performance including KPIs, ARR, business cash flow, and revenue trends. • Enable automated variance analysis and financial commentary. • Build and maintain reporting frameworks that make it easy to track performance against plan, forecast, and prior periods. • Identify and remove friction points that prevent stakeholders from independently accessing financial data. • Develop and maintain standardized data definitions and reporting templates. • Build self-service analytics capabilities that shift the organization from ad hoc data requests to empowered, independent analysis. • Lead the development and execution of an AI enabled analytics roadmap within FP&A. • Monitor trends in financial analytics technology and translate them into practical recommendations.

• The Sr. Supply Chain Operations Manager leads end-to-end warehouse and hardware configuration operations for Illumia. • Ensuring receiving, inventory management, order fulfillment, and hardware configuration run accurately and efficiently in line with quality standards and business expectations. • The role blends tactical execution with strategic direction by managing and developing the Supply Chain Operations and Hardware Configuration teams. • Owning vendor and supplier relationships including performance management and contractual escalation. • Partnering cross-functionally with Planning, Services, Purchasing, IT, Legal, and Finance to align warehouse execution with deployment schedules and business needs. • Serves as the primary escalation point for fulfillment issues and drives continuous improvement through KPI analysis. • Leading risk assessment and contingency planning, shaping ERP (Microsoft Dynamics 365) and reporting enhancements.

• Troubleshooting software and hardware issues in a round robin phone and ticketing queues • Collaborating with internal teams to resolve escalated cases • Documenting solutions for knowledge sharing • Contributing to process improvements that enhance our overall support delivery • Working across diverse product portfolio to become a trusted technical advisor to customers

• Continuously engage with customers and users to build a deep, current understanding of the problem space • Form clear hypotheses about what solutions will create value and design lightweight experiments to test them • Work with the Interaction Designer and Engineering lead to prototype, test, and iterate toward solutions that are valuable, usable, feasible, and viable • Translate the squad's quarterly objective into a backlog that reflects the team's current best understanding of how to achieve it • Make prioritization decisions grounded in evidence — usage data, customer research, outcome metrics — not stakeholder volume or recency • Define the key results that indicate whether the squad's objective has been achieved; track and communicate progress honestly • Build and maintain the feedback loops — usage instrumentation, adoption metrics, customer signals — that tell the team whether what shipped is working • Represent the squad's work and rationale to stakeholders — communicating outcomes and strategy, not just status • Partner with Product Marketing on launch readiness and positioning

• Own and manage all public relations activities, including press releases, announcements, bylines, awards, media inquiries, and executive communications. • Serve as the primary owner of company’s end-to-end press release process and governance, partnering with an external PR agency responsible for drafting releases. • Lead internal review, editing, feedback consolidation, and approval workflows for all press releases, ensuring alignment with brand voice, messaging standards, legal requirements, and partner obligations. • Ensure final PR content is accurate, compliant, and ready for distribution and publication on corporate web properties. • Partner with Social Media and Brand teams to amplify PR announcements across owned channels. • Maintain strong relationships with internal stakeholders, strategic alliance partners, and external PR agencies. • Maintain documentation and best practices for PR, internal communications, and sales enablement processes. • Monitor industry trends, competitor activity, and best practices in internal and external communications. • Develop and distribute sales enablement communications tied to press releases, product announcements, partnerships, and company milestones. • Translate PR into clear, compelling internal-facing summaries, talking points, FAQs, and assets for Sales and client-facing teams. • Build and manage HubSpot content and sequences, when appropriate, to support sales enablement efforts and make it easy for Sales teams to share timely news with clients and prospects. • Lead internal communications initiatives that keep employees informed, aligned, and engaged with company news, announcements, and priorities. • Draft high-quality internal communications related to PR announcements, bylines, executive thought leadership, and company milestones. • Increase employee engagement with company content through internal campaigns, content sharing initiatives, and brand ambassadorship programs. • Support internal initiatives that strengthen culture, transparency, and connection across a distributed workforce. • Serve as a primary corporate writer for internal communications, sales enablement materials, social copy, executive messaging, and supporting content tied to PR.

• Associate Project Managers engage directly with clients to ensure the successful delivery of projects across a broad range of product offerings. • They hold overall responsibility for the financial performance, quality, and client satisfaction of each engagement with Illumia’s Integrated Payments software. • Key responsibilities include accountability for overall performance and delivery of defined scope(s) of work as indicated by customer satisfaction. • Serves as primary customer contact and manages overall company customer interface relationships for defined scope(s) of work. • Preparing project kickoff presentation decks, agendas, project plans and client workbooks. • Scheduling meetings, documenting, and distributing agendas, call notes, and requesting resources to support client projects.

• The Proposal Manager leads and coordinates all aspects of the proposal response lifecycle, serving as the central liaison between Sales and internal stakeholders to produce compliant, compelling, and on-brand submissions. • This role drives schedules, facilitates SME inputs, mitigates risks, and manages final production to ensure every deliverable is accurate, complete, and submitted on time. • The Proposal Manager works closely with stakeholders across the organization, including Sales, Contracts, Legal, Security, HR, Product, and Client Success, to gather inputs, validate requirements, and assemble high-quality responses. • Manages and leads all aspects of RFP/RFI/proposal coordination end-to-end, acting as a liaison with all business units required to complete response requirements (e.g., Sales, Contracts, Legal, Security, HR, Product, Client Success).

• Lead on-site and remote implementations of the NetMenu platform, focusing on clinical and patient operations within healthcare environments. • Deliver comprehensive training to hospital and dietary teams, sharing best practices tailored to clinical workflows and patient care. • Collaborate closely with both internal teams and healthcare clients to ensure NetMenu is effectively integrated into clinical and dietary operations. • Maintain documentation, including agendas, status reports, and implementation plans. • Meet revenue and billable utilization goals through effective project delivery and client satisfaction. • Continuously expand your knowledge of NetMenu and related Illumia systems to remain the go-to expert for clinical, dietary, and patient operations implementations.

Role Description As a PMO Project Manager you will be working within the Project Management Office providing our customers with best practices in planning and managing projects with emphasis on delivering on customer expectations of quality, budget and schedule. - Coordinate internal resources and third parties/vendors - Create and present project Agendas, Status Reports and other project documentation to customers and Illumia project teams - Track and analyze projects' performance, expenditures, procurement, and report about any possible or current blockers, risks, overflows, and deficits - Maintain and report projects pipeline and monthly forecasting - Track and analyze project performance, schedule, and report to management on the changes to project scope, and project schedule, being able to suggest the improvements to all the above - Report and escalate to management as needed - Close project and transition project deliverables to operations - Contribute to the continuous improvement of the PMO by participating in team meetings and providing feedback and suggestions on processes and deliverables Qualifications - Passion for project management - Proven track record of successfully managing projects in a software environment for a minimum of three years, preferably within Healthcare or Higher Ed - Strong analytical and problem-solving skills - Ability to work well with large and diverse virtual teams - Ability to work under pressure - Experience with task scheduling - Excellent written and verbal business communication skills - Solid organizational skills including attention to detail - Experience using project management tools such as MS Project and Professional Services Tools such as Kantata - Experienced user of MS Office toolset - Project Management Certification a plus Requirements - This is a fast-paced and exciting position that will be delivered predominately remotely but some travel may be required - This position is classified as Exempt under the Fair Labor Standards Act (FLSA) and applicable state wage-and-hour laws Benefits - Flexible time off to include paid holidays and volunteer time - Robust health, dental, and vision insurance plans on your first day of employment - Employer-paid life insurance/AD&D/short-term and long-term disability insurance - Comprehensive employee assistance program (EAP) - Flexible spending account (FSA) or health savings account (HSA) - Matched 401(k) - Employee stock purchase plan - Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions