Transact Campus

• Lead on-site and remote implementations of the NetMenu platform, focusing on back-of-house food production operations within healthcare and higher education environments • Deliver comprehensive training to kitchen and food service teams, sharing best practices tailored to back-of-house workflows including inventory management, retail menu operations, purchasing and receiving, and requisitions • Collaborate closely with both internal teams and clients to ensure NetMenu is effectively integrated into food production and kitchen operations across campuses and sites • Maintain documentation, including agendas, status reports, and implementation plans. Meet revenue and billable utilization goals through effective project delivery and client satisfaction • Continuously expand your knowledge of NetMenu and related Illumia systems to remain the go-to expert for food production, kitchen operations, and item and recipe management implementations

• Own account expansion and net-new acquisition across a defined territory, selling a consultative, platform-first solution to institutions modernizing their campus commerce and security infrastructure. • Manage a complex, enterprise sales process from prospecting through close, including proposals, pricing, and contract negotiation. • Serve as “Virtual CEO” on RFPs, owning institutional requirements, partner and price considerations, incumbent landscape, and Illumia's value proposition end to end. • Sell incremental follow-on business within new and existing accounts across the full Illumia portfolio. • Define and execute a territory sales plan across California and Hawaii's public and private higher ed landscape. • Build and manage a pipeline of 50+ accounts, using CRM discipline to support accurate forecasting.

Role Description This position is responsible for the deployment, configuration, and support of ERP integrations between Illumia's Payments software and client systems. This role owns assigned implementation projects end-to-end, managing configuration, testing, and client coordination while working within established integration patterns and frameworks. This is an entry-level role designed to build technical depth and delivery experience, with a clear path to grow into a fully independent Integration Engineer. Key Responsibilities and Duties - Own assigned integration projects from implementation through go-live, including configuration, testing, and client coordination. - Install, configure, and maintain ERP interface software connecting Payments solutions to client systems across supported platforms (e.g., Ellucian, PeopleSoft, Workday, Oracle). - Design and implement standard integration configurations and electronic billing templates. - Perform troubleshooting and debugging of integrations and client configurations across established ERP platforms and implementation patterns. - Conduct user acceptance testing (UAT) for integrations, enhancements, and fixes. - Collaborate with internal teams and external partners to support implementation and ensure successful project delivery. - Actively participate in project calls, technical reviews, and client discussions to support delivery activities. - Contribute to documentation for integration processes, configurations, and best practices. - Build and apply strong working knowledge of the Payments product suite and integration frameworks. Qualifications - Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience). - Ability to work directly with clients in a professional, service-oriented environment. - Strong organizational skills with the ability to manage multiple projects and timelines. - Foundational experience or exposure to SQL (Oracle or Microsoft SQL Server). - Basic understanding of web technologies and standards (REST/SOAP, XML, XSL, HTML). - Strong problem-solving skills and attention to detail. - Excellent written and verbal communication skills. Preferred Qualifications - Experience working with ERP systems (Ellucian, PeopleSoft, Oracle). - Exposure to system integrations or implementation work. - Experience in a client-facing or professional services environment. - Familiarity with higher education or payments technology. Requirements - 25% travel as needed – Further advancement will require travel up to 50%. Competencies and Behaviors - Humble: Shares knowledge, collaborates effectively, and contributes to team success. - Hungry: Demonstrates initiative, curiosity, and a drive to learn and improve. - Smart: Builds strong working relationships and communicates effectively across teams and clients. Benefits - Flexible time off to include paid holidays and volunteer time. - Robust health, dental, and vision insurance plans on your first day of employment. - Employer-paid life insurance/AD&D/short-term and long-term disability insurance. - Comprehensive employee assistance program (EAP). - Flexible spending account (FSA) or health savings account (HSA). - Matched 401(k). - Employee stock purchase plan. Essential Functions of the Job The duties and responsibilities described in this job description are intended to represent the essential functions of the position as defined under applicable federal, state, and local labor laws, including the Americans with Disabilities Act (ADA). These functions are the fundamental job duties required for successful performance. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless such accommodations impose an undue hardship on the organization.

Role Description The Senior Financial Analyst serves as a key, independent financial partner to Illumia's Services and Supply Chain organizations including Services Implementation, Customer Support, Supply Chain, and Procurement. Sitting within the FP&A team, this role owns budgeting, forecasting, and reporting for the functions it supports; applies in-depth FP&A expertise together with working knowledge of Services and Supply Chain operations to solve complex, often ambiguous problems; and serves as a business expert to FP&A regarding these functional areas. The role partners with general managers and senior leaders building consensus on difficult tradeoffs to influence decisions and drive operational performance across a fast-changing, post-merger environment. Key Responsibilities and Duties - Act as a trusted, independent financial partner to business leaders across Services and Supply Chain, delivering financial insights, aligning on strategic goals, and supporting high-impact decision-making with minimal oversight. - Lead the development of financial models to support business planning, evaluate strategic initiatives, and conduct complex ad hoc analyses, exercising judgment to weigh multiple sources of information and recommend a course of action. - Own budgeting and forecasting processes across multiple functions end-to-end, continuously refining financial assumptions with evolving business dynamics and improving forecast accuracy by exercising independent judgment and partnering with stakeholders. - Develop and automate dashboards and reporting tools to monitor KPIs, uncover trends, and surface actionable insights across own team and related functions; lead variance analysis to identify key drivers and translate them into operational decisions. - Create and present reporting packages for senior leadership, explaining complex or sensitive financial results and building consensus during monthly and quarterly business reviews. - Dive into complex datasets to transform swaths of data into meaningful insights that drive smart business decisions. - Take ownership of ongoing programs and processes with minimal oversight, proactively streamlining and elevating them to ensure scalable, reliable, and insightful financial reporting in a post-merger environment. - Serve as a go-to resource both within FP&A and across functions, helping business partners understand how Services and Supply Chain operations translate into financial results. - Apply working knowledge of Supply Chain, Procurement, and Services Implementation operations, along with awareness of market and competitive dynamics, to connect financial results to operational drivers. Qualifications - BA/BS in Finance, Accounting, Business Administration, Economics, Data Science, or a related field. - Five (5) or more years of experience in FP&A, management consulting, or public and managerial accounting, with a track record of working independently and leading complex analyses. - Advanced Excel skills. - Meticulous attention to detail and a drive for accuracy. - Clear and confident communicator, able to translate data into stories. - Highly organized, with the ability to manage multiple priorities and projects simultaneously. - Strong analytical thinker with a high degree of precision and critical reasoning. - Self-motivated and capable of working independently with minimal direction. Preferred Qualifications - Experience in an Enterprise SaaS environment. - Experience with Datarails, Microsoft Dynamics D365, and/or Power BI. - Experience with Claude, Copilot, or other AI tools. - Experience supporting Implementation and/or Supply Chain functions is a plus. Benefits - Flexible time off to include paid holidays and volunteer time. - Robust health, dental, and vision insurance plans on your first day of employment. - Employer-paid life insurance/AD&D/short-term and long-term disability insurance. - Comprehensive employee assistance program (EAP). - Flexible spending account (FSA) or health savings account (HSA). - Matched 401(k). - Employee stock purchase plan. - Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Role Description We are seeking an experienced detail-oriented and proactive Business Risk Analyst to support the organization's information security compliance, GRC workflow, and risk management initiatives. This role will play a key part in maintaining adherence to regulatory frameworks, assisting with security control KPIs, coordinating audit activities, and managing risk issues and action plans. The ideal candidate will have experience performing risk assessments, developing and/or managing business continuity plans, working with external auditors and cybersecurity frameworks. Who you will work with - Work closely with IT, HR, Legal, Product, Cloud Services, and Engineering teams to align risk strategies with business objectives. Key Responsibilities and Duties - Track compliance status, action items, and report progress via KPIs to management on a regular basis. - Prepare risk reports and dashboards for senior leadership and internal committees. - Assist with the development and maintenance of risk registers and track mitigation plans. - Support the execution of risk assessments and security control reviews across business units and IT environments. - Assist in compliance efforts of evidence collection and control testing projects with third-party auditors and internal assessments. - Maintain organized documentation for audit readiness and compliance tracking. - Coordinate with internal teams to gather responses to auditor inquiries and remediate identified gaps. - Assist and evaluate third-party vendor and partner workflows and document initial and ongoing third-party due diligence. - Help evaluate the effectiveness of technical and administrative security controls. - Assist with the development and maintenance of compliance-related policies, standards, and procedures. - Works independently with clear direction and flags issues early to maintain momentum. Qualifications - 5+ years of experience in information security, risk management, or compliance. - Working knowledge of SOC 2, PCI DSS, HIPAA, GovRAMP, NIST CSF or similar frameworks. - Prior experience managing process workflows within TPRM due diligence cycles and vendor/partner onboarding. - Experience tracking and analyzing external audits, KPIs, and compliance evidence collection with attention to detail. - Strong analytical, communication, and project management skills. - Ability to communicate clearly with technical and non-technical stakeholders. Preferred Qualifications - Familiarity with AuditBoard/Optro or similar GRC platforms and documentation tools is a plus. Competencies and Behaviors - Key core competencies: time management, process improvement, critical thinking, root cause analysis, cross-department collaboration, adaptability, and problem-solving. - Professional Behaviors: integrity & ethical judgment, business acumen, learning agility, initiative & ownership, and internal/external customer service orientation. Requirements - This is a fast-paced and exciting position that will be delivered predominately remotely but some travel may be required. Benefits - Flexible time off to include paid holidays and volunteer time. - Robust health, dental, and vision insurance plans on your first day of employment. - Comprehensive employee assistance program (EAP). - Employer-paid life insurance/AD&D/short-term and long-term disability insurance. - Flexible spending account (FSA) or health savings account (HSA). - Matched 401(k). - Employee stock purchase plan. - Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. - Some positions may include additional compensation in the form of bonus, equity, or commissions.

• Lead and develop a set of managers running multi-disciplinary teams of project managers, implementation consultants, and technical staff across healthcare product lines • Set team strategy for project planning, staffing, and resource allocation across concurrent NetMenu and Quickcharge engagements • Ensure the team delivers professional services to healthcare clients, meeting established goals for utilization, revenue, and customer satisfaction • Guide implementation teams through the complexity of clinical environments, including EHR integrations (e.g., Epic/HL7), diet order workflows, and healthcare payment systems • Serve as a mentor and escalation point internally and externally; step into a client-facing role for strategic accounts to ensure satisfaction • Partner with Sales, Solution Engineering, and Client Management to ensure successful sales and implementations, where expectations are properly set around delivery timelines, scope, and readiness • Establish and manage third-party partnerships to supplement core staff during peak periods • Drive process improvement and efficiency gains across the team’s delivery model, with particular attention to the regulatory and patient safety demands of healthcare environments

Role Description As an Implementation Consultant, you deploy Illumia's Cloud POS, Mobile Ordering, and related commerce solutions for higher education and campus clients. You independently manage short-term technical project engagements from configuration through installation, training, and launch — delivering onsite and remote services that help each client get optimal value from their Illumia technology. Qualifications - Degree or certificate in a technical or IT concentration, or equivalent work experience. - Ability to learn and master new software solutions. - Basic knowledge of Microsoft products, including but not limited to Excel. - Strong interpersonal skills with excellent oral and written communication. - Detail-oriented and proactive mindset. - Strong time management skills. - Ability to develop and maintain deployment priorities with minimal supervision. - Ability to work independently with little to no supervision. Requirements - Experience working in a Higher Education environment. - Experience working in dining service management. - Experience working with Illumia (formerly Transact Campus) solutions. - Experience in a client technical support or service role. - Experience deploying or supporting Point of Sale and eCommerce solutions. Benefits - Flexible time off to include paid holidays and volunteer time. - Robust health, dental, and vision insurance plans on your first day of employment. - Comprehensive employee assistance program (EAP). - Employer-paid life insurance/AD&D/short-term and long-term disability insurance. - Flexible spending account (FSA) or health savings account (HSA). - Matched 401(k). - Employee stock purchase plan. - Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. - Some positions may include additional compensation in the form of bonus, equity, or commissions.

• Lead a high-performing engineering team responsible for building, operating, and supporting mission-critical applications with a strong focus on system reliability and production ownership. • Drive adoption of modern engineering practices across cloud-native architectures, APIs, and distributed systems • Ensure high standards of code quality, system performance, and operational reliability • Own production health, uptime, and system reliability for supported applications • Lead incident management, root cause analysis, and post-incident improvements • Drive improvements in monitoring, alerting, and observability across systems • Guide system design and technical decisions aligned with architectural standards • Strengthen engineering ownership of system quality, reliability, and production outcomes • Partner with cross-functional teams to support deployments, integrations, and customer environments • Promote adoption of AI-assisted tools to improve engineering productivity, system quality, and operational efficiency • Ensure strong on-call practices and operational readiness across the team

• We are seeking a Financial Insights & Analytics Manager whose primary focus is making financial data easier to access, understand, and act on across the organization. • Building tools, reporting infrastructure, and automated analytics capabilities that empower business leaders. • Deliver regular reporting on financial performance including KPIs, ARR, business cash flow, and revenue trends. • Enable automated variance analysis and financial commentary. • Build and maintain reporting frameworks that make it easy to track performance against plan, forecast, and prior periods. • Identify and remove friction points that prevent stakeholders from independently accessing financial data. • Develop and maintain standardized data definitions and reporting templates. • Build self-service analytics capabilities that shift the organization from ad hoc data requests to empowered, independent analysis. • Lead the development and execution of an AI enabled analytics roadmap within FP&A. • Monitor trends in financial analytics technology and translate them into practical recommendations.

• The Sr. Supply Chain Operations Manager leads end-to-end warehouse and hardware configuration operations for Illumia. • Ensuring receiving, inventory management, order fulfillment, and hardware configuration run accurately and efficiently in line with quality standards and business expectations. • The role blends tactical execution with strategic direction by managing and developing the Supply Chain Operations and Hardware Configuration teams. • Owning vendor and supplier relationships including performance management and contractual escalation. • Partnering cross-functionally with Planning, Services, Purchasing, IT, Legal, and Finance to align warehouse execution with deployment schedules and business needs. • Serves as the primary escalation point for fulfillment issues and drives continuous improvement through KPI analysis. • Leading risk assessment and contingency planning, shaping ERP (Microsoft Dynamics 365) and reporting enhancements.