• Facilitate stakeholder workshops and discovery sessions across multiple business areas. • Produce Level 2 and Level 3 process maps covering end-to-end business processes. • Swimlane mapping – identifying: Activities, Decision points, Hand-offs, roles and responsivities, system used • Analyse current-state processes and identify improvement opportunities. • Challenge existing assumptions and encourage best-practice ways of working. • Support wider digital transformation and systems implementation activities. • Engage effectively with stakeholders at all levels across the organisation. • Utilise AI and process modelling tools to improve efficiency and output quality.

Role Description GovCIO is currently hiring for Business Analyst with a strong background in analytical and reporting requirements. This position will be a fully remote position located within the Continental United States. - The analyst will apply their business analysis, requirements gathering, elicitation, elaboration and refinement techniques to gather functional requirements from the client. - They will try to learn the legacy systems and interact with various stakeholders to understand the business requirements of the future system. - They will translate functional area requirements into technical requirements, and support design and implementation of Appian Business Process Model for the client. - Analyze business user needs and document them as epics and decompose epics into user stories and tasks as needed by the agile scrum teams. - Analyze information system baseline and perform gap analysis between the baseline, user operational requirements, and the operating capability of products. - Analyzes user needs to determine functional and cross-functional requirements. - Performs functional allocation to identify required tasks and their interrelationships. - Elicit and document requirements and specifications from functional users and subject matter experts. - Translates customer requirements into a best fit within the application, and supports configuration and development Appian BPM product, processes and documentation. - Develop and maintain standard systems requirement documents including but not limited to business process workflows, Functional Requirements Documents; Requirement Traceability Matrix, and use cases. - Support application configuration and security setup as needed. - Implement complex enterprise system configurations and end to end development design. - Create business process models and identify business process improvements. - Review and comment on proposed functional/capability configuration for each of the product modules. - Evaluation and feedback on system and functional design documents, test plans and scenarios, and other associated artifacts. - Define test scenarios based on requirements; create test scripts to prove each scenario through system and user acceptance testing. - Ability to meet deadlines and manage multiple, dynamic priorities. - Effective communication skills and demonstrated experience working in a team-oriented environment. - Apply HCM knowledge and industry best practices in developing the to-be business processes and procedures. Qualifications - Bachelor's degree in computer science, Information Systems, or other related discipline with 5+ years (or commensurate experience). - Functional experience of products in the landscape of BPM, Case management, process automation, workflow management. - Five (5) years' experience of which at least three (3) must be specialized. Specialized experience includes superior functional knowledge of task order requirements. - 5 – 7 years of business analysis and requirements gathering skills in all phases of Software Development Life Cycle (SDLC). - 3+ years of functional experience in the requirements analysis, design, implementation, test and deployment of Appian or a similar product. - Experience gathering requirements for reporting and analytics. - Experience supporting visualization of reports through the business system. - Ability to communicate effectively both verbally and written with ability to tailor the communication of complex information for different audiences balancing internal and external stakeholders. - Ability to communicate in a clear and concise manner and success working in agile teams. - Great understanding of technical requirements in alignment with the business needs. - Experience in creating user stories, use case diagrams, mockups, process flow charts for gathering requirements from customers/external stakeholders. - Facilitate workshops, conduct interviews and JAD sessions for requirements gathering. - Experience using Jira and Confluence for requirements documentation. - Must be a team player and be able to adjust to a dynamic working environment that supports a government agency. - Must have strong written, verbal, and listening skills. - Must have strong analytical skills and can demonstrate strong problem-solving skills. Preferred Skills and Experience - 2+ years of recent work experience on a software development project in a federal government setting. - Previous expertise in the role of a functional analyst for product implementation. - 3+ years of experience with Agile Framework. Clearance Required - The ability to obtain and maintain a Suitability/Public Trust clearance. Posted Salary Range USD $81,850.00 - USD $105,000.00 /Yr.

• Analysis and specification of business and technical requirements for digital solutions • Facilitation of workshops and coordination between business units, IT, and other stakeholders • Development of business cases, solution architectures, and functional implementation concepts • Ensuring the quality, traceability, and feasibility of requirements throughout the entire development lifecycle • Advising clients and product owners on the introduction and further development of data-driven, cloud-based, and AI-supported solutions

• Designing business specifications and solution designs for data migrations • Analyzing source data with SQL and assessing data quality • Developing mapping and transformation logic between source and target systems • Translating business requirements into technical solution concepts • Prototyping and developing solutions using modern AI assistance, notably Claude Code • Creating test and validation concepts for migration data • Coordinating with business units, IT teams and external partners • Documenting migration rules, processes and solutions