• Work steadily and efficiently in a queue environment to read, assess, apply applicable codes to user generated content. Content format includes text, images and videos. • Regularly review performance feedback to minimize coding errors, and to meet or exceed performance metrics. • Attend 1-on-1 coaching calls as scheduled and as needed. • Willingness to check-in on days not scheduled to work. • Willing and able to work between 16 and 29 hours per week, based on content volume. • Utilize (Google Applications: Mail, Calendar, Meet, Sheets, Docs), online communications tools (Slack) and forums to be self-sufficient in managing performance expectations.

• Develop training materials including product guides, FAQs, job aids, presentations, and eLearning modules • Create structured content to support product launches and ongoing sales training initiatives • Translate complex product and clinical information into clear, easy-to-understand materials • Partner with Sales, Customer Service, and cross-functional stakeholders to ensure content accuracy and alignment • Support the creation and maintenance of centralized knowledge hubs and training resources • Utilize tools such as Articulate (Rise 360) and other platforms to develop eLearning content • Incorporate feedback to continuously improve content quality, clarity, and effectiveness • Assist with onboarding and training support as needed

• Create and publish high-value content that attracts, engages and nurtures prospective clients. • Ensure consistent publication of content across the company's selected communication channels. • Strengthen brand awareness and reinforce the market positioning of the organisation and its leadership. • Develop compelling content that builds trust and enhances audience engagement. • Collaborate with the Branding Team and Direct Response Marketing Team to develop and execute the editorial content strategy. • Manage and maintain the editorial calendar across social media, websites, email campaigns and other digital platforms. • Ensure all published content aligns with internal brand guidelines, messaging and quality standards. • Coordinate content production to meet campaign deadlines and business objectives. • Provide comprehensive content coverage for live events through the creation and timely publication of engaging content. • Capture and share content that maximises event visibility, audience engagement and post-event momentum. • Support marketing campaigns with creative content across multiple digital channels. • Research industry trends and content marketing best practices. • Identify opportunities to improve content performance, audience engagement and brand visibility. • Recommend new content formats, channels and creative approaches that support business growth.

• Write and iterate on email copy across nurture sequences, promotional campaigns, product announcements, and event-driven sends • Write ad copy for paid social, display, and search campaigns across the buyer journey • Build and refine AI agents and prompt-based workflows for email and ad copy generation that produce brand-consistent, audience-appropriate output at scale • Document SpecterOps brand voice, messaging frameworks, and copywriting standards in formats usable for AI system training and prompting • Review, edit, and quality-control AI-generated copy against brand, tone, and accuracy standards • Collaborate with Demand Generation, Product Marketing, and Design to align copy with campaign objectives and creative direction • Monitor copy performance data and feed insights back into both human and AI-generated content iterations • Transition an increasing portion of email and ad production to AI-assisted workflows over time, shifting personal focus toward long-form content including reports, whitepapers, and web pages