• Review and contribute to the authorship of protocols and other study documentation, promoting consistency across and within the business unit. • Effectively communicate Data Management requirements, strategies, timelines, and deliverables. • Develop Electronic eCRFs, program edit/rule checks, query logic, and generate database specifications using systems such as Veeva CDMS Vault (or equivalent EDC platforms). • Lead the process for study team review of the following: eCRF Screen review(s), Edit/Rule review, including EDC database specification process with study team(s). • Create User Acceptance test scripts, execution logs for User Acceptance Testing (UAT), and engage the Study team for testing participation. • Develop eCRF Completion Guidelines according to study design, promoting quality data. • Develop and maintain the Data Management Plan (DMP) throughout the lifecycle of the study, ensuring the DMP is followed according to study design and requirements. • Manage in-stream data cleaning and validation for in-house studies, accounting for Interim Analysis, abstract deliverables, and final database locks, while supporting data analysis and reporting. • Generate study metric reports related to Query Management, site performance, and SDV, but not limited to these activities. • Oversee, review, and approve Contract Research Organization (CRO) Data Management Plans, CRF Completion Guidelines, external data transfer agreements, and other study documentation as applicable. • Coordinate data deliverables with the CRO for studies fully outsourced for Data Management. • Conduct DMP and EDC training to internal teams and sites and develop and update training manuals. • Organize ongoing data review to ensure the highest caliber data, on time, in conjunction with monitoring and data locks. • Follow and maintain procedures for filing study files. • Recognize process improvement needs and proactively implement efficient solutions, including SOPs and Work Instructions (WI) development. • Partner with management to manage external vendors, including ongoing supplier qualification and accountability. • Contribute to the development and implementation of departmental policies, standards, and process improvement initiatives. • Responsible for the set-up of the Trial Master File (TMF) and archiving artifacts throughout the study life cycle. • Contribute to our culture of being collaborative, respectful, transparent, ethical, efficient, high-achieving, and fun!

• Provide comprehensive engineering, sales, educational, and technical support. • Respond to field inquiries from physicians, healthcare professionals, patients, and field sales staff regarding CRM (Cardiac Rhythm Management) products. • Acts as a clinical interface between the medical community and the business. • Builds and sustains credible business relationships with customers and shares product expertise accordingly. • Provides engineering, sales, education, and clinical support in response to field inquiries on an as-needed basis. • Demonstrates a thorough command of all CRM products, related product and technical knowledge, trends, and players. • Develops, leads, and/or facilitates training sessions and other programs on CRM products for healthcare professionals. • Provides additional back-up support to CRM Sales Representatives.

• Provides technical leadership regarding implantation and utilization of Medtronic Surgical Based Therapy products and procedures. • Educates physicians, physician assistants, perfusionists, and operating room staff on indications, procedural techniques, and appropriate use of SBT products. • Develops and maintains comprehensive clinical and technical product knowledge. • Assists and serves as a consultant to physicians, customers, and sales staff with troubleshooting and management of complex procedural challenges. • Serves as a clinical resource during physician adoption and growth phases. • May assist field and Medical Affairs teams with customer communication regarding device complaints, product evaluations, and explants. • Provides technical expertise and leadership to support safe and effective adoption of Medtronic technologies. • Collaborates with sales personnel on physician targeting and attendance at Medtronic-sponsored training programs. • Engages with physicians and clinical teams before, during, and after attendance at educational events. • Provides post-training follow-up, procedural reviews, in-servicing, and first-case support. • Supports minimally invasive cardiac surgery (MICS) and advanced procedural training initiatives. • Participates in dissemination of peer-reviewed scientific and clinical information. • Develops and maintains influential relationships with key customers and physician leaders. • Provides procedural support and clinical coverage during physician adoption and growth phases. • Supports onboarding and development of new sales representatives and clinical specialists. • Provides technical expertise for regional education and training activities. • Assists with physician, resident, fellow, and advanced practice provider educational programs. • Delivers competitive and product training to sales representatives and clinical specialists. • Partners with District Managers and Territory Managers to communicate and execute resident and fellow development initiatives. • Maintains relationships with attending surgeons and academic institutions throughout the territory. • Supports early-career surgeon education programs and procedural training opportunities. • Assists in development and execution of future physician education initiatives. • Maintains expertise in competitive technologies and therapies. • Effectively communicates competitive information, market trends, and clinical evidence to field teams. • Remains current regarding peer-reviewed publications, clinical data, and evolving standards of care. • Delivers clinical and competitive training to field personnel. • Schedules travel arrangements to ensure multiple objectives are accomplished efficiently. • Maintains hospital access and vendor credentialing requirements. • Completes expense reports accurately and in a timely manner. • Maintains all required training and compliance certifications. • Effectively manages time, resources, and priorities across a large geography. • Maintains a high level of communication with Territory Managers, District Managers, Area Leadership, Marketing, Medical Affairs, and key stakeholders. • Ensures a professional standard of written and verbal communication at all times. • Collaborates effectively across functions to support physician adoption, account development, and business growth initiatives.

• Build trusted relationships with radiation oncologists, dosimetrists, therapists, and clinical care teams to understand their workflows and business needs. • Conduct workflow discovery sessions with customers to identify opportunities for product improvement and optimization. • Serve as the clinical expert during product demonstrations, customer meetings, implementations, and industry events. • Gather customer feedback and translate clinical workflows into detailed product requirements, workflow documentation, and user stories. • Collaborate closely with Product Managers, UX designers, and software engineers to ensure customer needs are reflected in future product enhancements. • Document physician workflows, decision points, and clinical processes to support product development and regulatory requirements. • Assist Sales by answering complex clinical questions and providing subject matter expertise throughout the sales cycle.