SPANISH BILINGUAL Medical Virtual Assistant

Location

PST (UTC-8)

Posted

4 days ago

Salary

$6 - $7 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

SPANISH BILINGUAL Medical Virtual Assistant

Winning Assistants

Role Description We are seeking an experienced Medical Virtual Assistant with a strong background in insurance eligibility verification, prior authorizations, and front office support. This role is ideal for someone who thrives in a fast-paced medical environment, enjoys working with insurance processes, and delivers exceptional patient service over the phone. The ideal candidate has hands-on experience navigating U.S. insurance portals, verifying patient benefits, obtaining prior authorizations, and supporting front office operations while maintaining the highest level of professionalism and HIPAA compliance. Key Responsibilities - Insurance Eligibility & Benefits Verification - Verify patient insurance eligibility and benefits before scheduled appointments. - Review deductibles, copays, coinsurance, and patient financial responsibility. - Ensure insurance information is accurate and updated within the EHR/EMR. - Document all eligibility verification activities accurately and thoroughly. - Prior Authorizations - Submit and obtain prior authorizations through insurance portals and payer websites. - Monitor pending authorization requests and follow up with insurance companies as needed. - Communicate authorization updates promptly to providers and clinic staff. - Maintain accurate records of authorization status and supporting documentation. - Patient Chart Management - Create new patient charts and update existing medical records. - Ensure patient demographics and insurance information remain complete and accurate. - Maintain organized documentation within the electronic medical record system. - Front Office & Patient Support - Answer overflow inbound phone calls when the in-office team is unavailable. - Assist patients with general inquiries in a courteous, professional, and empathetic manner. - Route calls appropriately and ensure timely message delivery. - Support the front office with insurance-related administrative tasks. - Maintain strict HIPAA compliance and protect patient confidentiality at all times. Qualifications - Minimum 2 years of experience working in a U.S. healthcare setting. - Hands-on experience with insurance eligibility verification and prior authorization processing. - Strong understanding of: - Commercial insurance plans - Deductibles - Copays - Coinsurance - Authorization requirements - Experience using insurance portals and payer websites. - Experience working with EHR/EMR systems (EasyDerm experience is a plus). - Previous experience handling inbound patient phone calls in a medical office. - Excellent English verbal and written communication skills with a professional phone presence. Preferred Qualifications - Experience working in a dermatology or other specialty medical practice. - Previous experience as a remote Healthcare Virtual Assistant. - Spanish-speaking ability is PREFERRED. Desired Skills - Exceptional attention to detail and accuracy. - Strong organizational and time management skills. - Ability to work independently with minimal supervision. - Excellent problem-solving and critical-thinking abilities. - Comfortable managing multiple insurance requests, authorizations, and patient calls simultaneously. - Ability to thrive in a fast-paced, patient-centered healthcare environment. - Strong customer service and interpersonal communication skills. Basic Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. Technical Requirements - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

Related Categories

Related Job Pages

More Executive Assistant Jobs

Role Description We're currently looking for top talent to fill the role below: - Role: Executive Assistant - Monthly Rate: $750/month - Availability: Part-time - 20 hours/week - Time Zone: xx To streamline your application, please carefully review and complete ALL THREE items below before proceeding to the application form. What to Prepare: - English Proficiency Rating – You will need to enter your CEFR English proficiency level in the application form. If you’re unsure of your rating, you can take a quick assessment here: EF SET Quick Check. - Coconut VA Profile (Resume) – Before submitting your application, please create your Coconut VA profile using this template: Coconut VA Profile Template. ⚠️⚠️⚠️ YOUR RESUME MUST FOLLOW THIS FORMAT AND SHOULD BE IN ENGLISH. This is a test of how keen you are with details and how well you follow instructions. ⚠️⚠️⚠️ - 1-Minute Introduction Video – Record a short introduction video (preferably using Loom) and provide the link in your application. Before you do, check out these video tips and sample videos. Important: By submitting your video, you grant Coconut permission to share it on our platforms to help increase your chances of being matched with a client. Videos with broken or dummy links will result in disqualification. Qualifications - Scheduling and calendar management - Staff communication coordination - Email management and responses - Responding to referrals and appointment setting - Reaching out to older clients for win-back campaigns Requirements - Strong written and verbal communication - Sales experience or sales oriented attitude for (no direct sales) appointment setting - Extreme attention to detail Industry/Tools Experience - Google Suite - Canopy Tax (back office system) - Dropbox Benefits - Competitive Salary – We recognize your skills and experience with a great compensation package. - 13th Month Pay – Enjoy an extra month’s salary—because who doesn’t love a little bonus? - Paid Time Off – Recharge with 12 days of PTO to use however you like—vacation, self-care, or just a break from it all! - US Holidays Off – Enjoy 12 paid US holidays throughout the year. - Maternity & Paternity Leave – We support growing families with dedicated leave for new parents. - Comprehensive Healthcare – We’ve got you and your family covered with quality healthcare benefits. - Life Insurance* – Our full-time HMO plan includes life insurance for extra peace of mind. - Mental Health Support – Prioritize your well-being with access to mental health consultations and wellness resources. - Milestone Gifts & Birthday Treats – We celebrate your achievements and make your special day even better! - Exciting Team Experiences – Think island getaways, virtual town halls, and regional meetups—because work should be fun, too! - Stay Connected – Be part of a supportive network where you can learn, grow, and connect with amazing people. Some benefits may vary. Full details will be provided during the onboarding process.

Worldwide
$750 / month
Marketing Pros logo

Executive Assistant

Marketing Pros

Helping Global Companies Find World-Class Marketing Talent from South Africa

Full TimeRemoteTeam 1-10H1B No Sponsor

• Support Stacy directly — coordinating schedules, meetings and follow-ups so her time is spent where it matters most • Track action items and commitments — making sure nothing slips through the cracks and everything gets done • Help manage projects across multiple areas of the business, creating structure and accountability around key initiatives • Look after the community — handling member communication, responding to questions and keeping engagement warm and consistent • Support events and initiatives — helping plan and deliver community events and activities as initiatives grow • Handle community administration — keeping things organised behind the scenes so members have a smooth, welcoming experience • Build relationships — becoming a familiar, trusted point of contact for Stacy's audience

South Africa
R25K - R30K / month
Burjline Builders logo

Executive Assistant, Full-Time/Part-Time

Burjline Builders

Transform your vision into reality with our expert construction solutions.

• Proactively manage and maintain complex diaries and schedules for senior executives, arranging appointments and meetings. • Coordinate all aspects of virtual meetings, including preparing agendas, distributing materials, and taking minutes when required. • Handle and screen incoming correspondence, emails, and calls, drafting responses and redirecting enquiries with professionalism. • Prepare, proofread, and format internal and external documents, including reports, presentations, and official correspondence. • Act as the primary point of contact between executives and internal colleagues, clients, and other external partners. • Maintain a high level of discretion and confidentiality in all business and personal matters. • Perform general administrative duties, such as data entry, filing, and managing information systems. • Assist with ad-hoc projects and research tasks as needed to support the company's objectives.

California
$40 - $75 / hour
Job Closed
Fuelerate logo

Executive Assistant – HR & Operations

Fuelerate

We Fuel Shopify Brands to Multiple 6 and 7-Figures a Month through Paid Ads and CRO

Full TimeRemoteTeam 11-50H1B No Sponsor

• Financial & Contract Administration: Run the invoicing cycle and monthly payroll process, Prepare and send client and employee contracts from existing templates, Handle payment follow-ups • Communication & Calendar: Manage inbox and Slack, triage what needs the founder's attention vs. what doesn't, Manage the calendar: book calls, protect focus time, keep things organized, Daily and weekly check-ins to keep everything on track • Hiring Support: Source and screen candidates against a role description, Manage the hiring pipeline and schedule interviews, Prepare onboarding documentation • Founder Support: Travel planning and logistics, Personal appointments and errands where useful, Following up on what matters so nothing falls through

United States
$1K - $1.5K / month