Role Description The role will report to the Director of Implementations & Integrations and is a remote work assignment, with optional onsite opportunities. Essential Functions/Responsibilities - System Administration / Ongoing Support - Should be subject matter expert in UKG Pro WFM Timekeeping, Advanced Scheduling, Leave Management, Accruals and Analytics. - Provides UKG Pro WFM technical support, system maintenance, support and troubleshooting assistance. - Maintains optimal functionality of UKG Pro WFM including implementations, customization, employee maintenance, and upgrades to modules. - Oversees documentation of requirements, development, implementation, and testing to support end users, policies, and processes. - Works with the HR, Integration & Payroll teams to consolidate data models and drive harmonization process decisions. - Supports upgrades, enhancements, and testing of system updates when released by system vendors. - Evaluate and ensure strong practices and compliance in process management, SOX audit, data security and privacy regulations, etc. - Strategic and Analytical Design - Provide ongoing management and strategic evaluation of UKG Pro WFM modules to ensure alignment with organizational goals, competitive landscape, and related procedures to ensure best practice. - Partners with Integration, Payroll and Human Resources Center of Excellence leaders regarding system design, configuration needs, and system updates. - Ensure data infrastructure supports future growth and integration of data for analytical insights. Qualifications - Bachelor’s degree in human resources, information technology, business, or a related field or equivalent combination of related professional experience and education. - Technical skills and 5+ years’ experience with UKG Pro WFM including configuration, reporting, and troubleshooting. - Experience in UKG Pro WFM Dimensions Timekeeping, Advanced Scheduling, Analytics required. - Demonstrated experience in the various functional areas, especially HRIS, payroll, and change management. - Healthcare experience with multiple locations and system configurations is strongly preferred. - Strong communication skills to effectively interact with and influence various stakeholders across the organization. Skills/Abilities - Strong communication skills – written & verbal. - Must read, write, and speak English fluently. - Strong interpersonal skills. - Proficient in Microsoft Office Suite, UKG Pro WFM Timekeeping, Advanced Scheduling, Leave Management, Accruals and Analytics. - Data Analysis capabilities. - Must model Professionalism. - Demonstrated ability to effectively plan, prioritize & organize. Benefits - Comprehensive health, dental, and vision insurance. - Health Savings Account with an employer contribution. - Life Insurance. - PTO. - 401(k) retirement plan with a company match. - And more! Environmental/Working Conditions Normal busy office environment with much telephone work. Possible long hours as needed. The description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Role Description The System Analyst I researches, analyzes, and supports the application(s), related hardware, and how the broader ITS Systems will fit the needs of the Health System and/or specific department needs. Serves as the primary contact and expert for the application and related IT system. The analyst works with department management and teams to build, install, and support the applications and understand systems requirements. They coordinate all issues that arise during the project for their application area. - Analyzes work flows and understands policies, procedures, and constraints of clinical or business operations. - Conducts in-depth and precise investigation and documentation of operational specifications and application/system functionality. - Works with users to determine project needs, develop proposals, and recommend opportunities for technological and workflow improvement. - Functions as the primary contact to support the implementation of new projects and upgrades. - Troubleshoots problems and questions from end-users during training, go-live, and post go-live periods. - Attention to detail is a critical skill for this position. - Enjoys helping other users identify how technology can support business needs and assist with adoption. Qualifications - EDUCATION: Associates degree preferred or equivalent experience required. - EXPERIENCE: Minimum 2 years experience in Healthcare and/or technology strongly preferred. 1-2 years experience in analysis and support of application technology is required. - SPECIAL SKILLS: - Ability to work independently and meet deadlines with minimal supervision. - Ability to deal with simultaneous tasks, communicate effectively, problem solve, and develop creative solutions to complex problems. - Strong organizational, problem-solving, and listening skills. - Attention to detail, innovative thinking, and ability to inspire others. - High level of customer service skills and participation as a strong, collaborative team player. - Capable of taking a leadership role in managing end-user relationships. - Working knowledge of Microsoft Office tools required. - Familiarity and/or certification in Epic is preferred. Requirements - Customer Focus: Addresses customer needs by involving the right resources where needed. - Asks questions to accurately identify customer needs. - Delivers personalized and friendly service to every customer every time. - Learns to manage, document, and troubleshoot issue and change tickets. - Embraces working with and learning from preceptor. - Participates in On-call responsibilities and testing. - Problem Solving: Actively participates in team problem-solving discussions. - Shares data and information to understand the root cause of the problem. - Effectively applies knowledge from prior experience. - Effectively escalates problems to the appropriate level. - Actively seeks collaboration across teams and stakeholders. - Innovation: Demonstrates a curious mindset and the courage to ask "why". - Identifies a problem and brainstorms ways to make it better. - Adaptability: Open to change as part of continuous improvement. - Learns from mistakes and identifies improvement opportunities. - Actively seeks information in the face of ambiguity. Benefits - Travel to multiple YNHHS facilities is necessary. Company Description YNHHS is an equal opportunity employer and values diversity in the workplace. EEO/AA/Disability/Veteran.

• Manage the full campaign lifecycle across major media platforms (Google, Meta, TikTok, etc.), from setup and structuring to daily optimization. • Implement market best practices in targeting, bidding strategies, creative formats, and conversion settings. • Ensure precise execution of tactical plans by managing pacing to ensure budget delivery and maximize results. • Propose and run A/B tests and experiments based on clear hypotheses, continuously seeking performance improvements. • Monitor and analyze campaign KPIs daily, translating raw data into actionable insights for optimization. • Develop and maintain clear, objective performance reports, communicating results and learnings to the internal team and, when necessary, to clients. • Provide first-line technical support for client inquiries, troubleshooting basic platform issues and ensuring data accuracy. • Keep team leadership informed about campaign progress, result projections, and optimization actions taken. • Actively collaborate with other team members to ensure the delivery of cohesive, high-quality work. • Serve as a point of support and reference for more junior analysts (associates), sharing knowledge and best practices. • Proactively seek knowledge and learning opportunities from other teams, participating in training and feedback sessions to accelerate professional development. • Participate in recruiting processes for internship positions, helping to identify and bring new talent into the team.

Role Description We are looking for a highly motivated and detail-oriented PLM Analyst with a focus on PTC Windchill and Oracle databases. This role is for an individual ready to take on significant responsibility in supporting our product lifecycle management system. You will be responsible for translating complex business needs into effective technical solutions, with a primary focus on the coordination and technical oversight of outside contractors. You'll ensure our Windchill system optimally supports evolving business processes and robust data management, leveraging your understanding of its Oracle database foundation. Responsibilities - Requirements Gathering & Documentation: Assist in gathering business requirements from various departments (engineering, manufacturing, quality) and translating them into clear, detailed specifications for PLM solutions. - System Configuration Support: Support the configuration of PLM by assisting with object types, attributes, lifecycles, workflows, and access control policies. - User Support & Training Leadership: Provide second-level support to PLM, CAD and Simulation end-users, diagnose and resolve complex issues, and take ownership of developing and delivering comprehensive user training programs. Understand when to escalate issues to BISSELL IT when needed. - Documentation & Knowledge Management: Develop and maintain documentation for PLM and CAD configurations, custom developments, and user guides. - Process Analysis Support: Help identify opportunities for process improvements and system enhancements within the Windchill environment. - Testing & Validation: Participate in developing and executing test plans for new functionalities, configurations, and bug fixes to ensure solutions meet business requirements. - Contractor Coordination: Serve as the primary point of contact for external technical contractors working on customizations, developments, and integrations. This includes communicating requirements, reviewing technical designs, and ensuring deliverables meet specifications and timelines. - Technical Oversight (with Contractor): Assist in reviewing and understanding custom solutions, extensions, and integrations for PLM developed by contractors, primarily using Java, JSP, and APIs. - Database Interaction Support: Work with Oracle databases to support data extraction, basic manipulation, and reporting, in coordination with technical contractors for more complex SQL tasks. - Reporting & Data Integrity: Assist in the development and validation of custom reports and dashboards, collaborating with contractors to ensure data accuracy, consistency, and meaningful insights from data. - Integration Support: Support the maintenance of integrations between PLM and other enterprise systems, working closely with contractors on development and troubleshooting. - Performance Monitoring Assistance: Help monitor PLM system performance and report potential issues to technical contractors for resolution. - Version Control & Deployment Support: Establish best practices in managing code versions and deployment processes, in collaboration with contractors. - May be required to perform other duties as assigned. Qualifications - Degree minimum: Bachelor Degree or equivalent experience - Specific concentration: Engineering, IT Systems, or Computer Science - Experience level: 3-5 years of professional experience with a strong focus on PLM systems. This includes hands-on experience with PLM software configuration, implementation, and support. Requirements - SPECIALIZED TRAINING/EDUCATION PREFERRED: - 1 to 3 years experience using PTC Suite of products or other PLM systems. - 1 to 3 years experience with maintaining and/or integrating Engineering software systems. - 1 to 3 years of experience with Application Development using Python, Java, Node.JS, or equivalent. - 1 to 3 years of experience with Oracle, SQL, or equivalent databases. - 1+ years of experience with APIs, API Gateways, and Integration management. - 1+ years of experience with DevOps. - 1+ years of experience with Git, GitHub etc. Skills Required - Consumer durable goods or Consumer Electronics industry experience - PLM Experience - Knowledge of Windchill architecture - Simulation or other Engineering software maintenance or integration - Familiarity with HTML, CSS, and web services (SOAP, REST) - Experience troubleshooting application issues - Strong exposure to collaborative engineering methodologies (e.g., agile, code reviews, etc.) - Network connectivity - Desktop Support skills - Microsoft Office