Role Description The Senior Paid Media Specialist is responsible for the strategic execution and day-to-day management of paid advertising campaigns for a high-volume portfolio of franchise and single-unit clients. This role requires advanced technical expertise to manage complex accounts, troubleshoot performance issues, and drive consistent results across multiple platforms. As a senior member of the team, this role also involves mentoring junior specialists, assisting with escalated client situations, and contributing to the development of internal processes and best practices. Primary Responsibilities - Hands-On Campaign Management (60%) - Directly manages a high-volume portfolio of paid media accounts, focusing on strategic, high-complexity, or critical franchise clients. - Builds, launches, and optimizes campaigns across Google Ads, Meta Ads, and other relevant platforms to meet or exceed client performance goals, such as ROAS, CPA, and lead volume. - Implements advanced optimization techniques, including bid strategies, automation rules, and audience segmentation. - Conducts regular account audits to identify optimization opportunities, ensure best practices, and prevent performance degradation. - Ensures all ad copy and creative materials are strictly sourced from and compliant with the client's official website. - Account Strategy & Analysis (20%) - Develops and executes comprehensive account strategies for new client onboarding and significant account expansions. - Analyzes performance data to identify trends, extract actionable insights, and formulate data-driven optimization strategies. - Monitors budget pacing and allocation across the assigned portfolio to ensure optimal spend distribution and prevent over/under-spending. - Conducts competitive analysis and market research to inform campaign strategies and identify growth opportunities. - Mentorship & Team Support (10%) - Serves as a technical resource and mentor for Paid Media Specialists, providing guidance on campaign builds, optimization strategies, and troubleshooting. - Assists the Manager of Paid Media with onboarding and training new team members. - Shares learnings, platform updates, and successful strategies during weekly team meetings. - Process Development & Operational Excellence (10%) - Contributes to the development and refinement of standardized workflows, optimization checklists, and campaign build guides. - Tests new platform features, beta programs, and emerging channels, documenting results to inform team-wide adoption. - Ensures proper implementation of tracking, conversion pixels, and attribution models across all assigned accounts. Qualifications - 3-5 years of hands-on paid media management experience in an agency setting. - Proven success managing a high volume of accounts, specifically lower-spend, franchise, or multi-location models. - Required certifications: Google Ads (Search, Display, Shopping, Video, Measurement) and Meta Blueprint (or equivalent demonstrated expertise). - Experience mentoring or training junior team members. Requirements - Advanced knowledge of Google Ads (Search, Performance Max, Shopping, Display, Video) and Meta Ads Manager. - Strong working knowledge of Google Analytics 4, Looker Studio, and Google Tag Manager. - Proficiency in Excel/Google Sheets, including pivot tables, VLOOKUP, and data analysis. - Deep understanding of conversion tracking, attribution models, and CRM integrations. Benefits - Flexible PTO - Employee-First Culture - Fully Remote - Work From Home Stipend - Medical, Vision, and Dental - 401K Matching - Life Insurance - Incredible Company Comradery - And So Much More!

Role Description Contratar los servicios de un/a profesional para brindar apoyo técnico y operativo en la planificación, organización e implementación de acciones orientadas a la promoción del derecho al cuidado, el autocuidado y la corresponsabilidad, incluyendo el desarrollo de un evento internacional, espacios de diálogo territorial, la implementación del programa Colegios que Cuidan y actividades de fortalecimiento de capacidades dirigidas a mujeres lideresas y personas cuidadoras, bajo la supervisión del equipo de ONU Mujeres. Objectives - Brindar apoyo técnico y operativo en la planificación, organización e implementación del evento internacional sobre cuidados. - Apoyar la elaboración, en coordinación con organizaciones de mujeres de Comas y Villa El Salvador, del plan de trabajo territorial para el desarrollo de las actividades de promoción del derecho al cuidado, el autocuidado y la corresponsabilidad. - Apoyar el diseño e implementación de espacios de diálogo y actividades de difusión en el marco del Día Internacional del Cuidado y el Apoyo dirigidos a actores locales de Villa El Salvador y Comas. - Brindar apoyo en la implementación del programa Colegios que Cuidan, en articulación con las instituciones educativas priorizadas. - Apoyar el desarrollo de talleres de fortalecimiento de capacidades dirigidos a mujeres lideresas y personas cuidadoras en los distritos priorizados. Deliverables - Informe de inicio que incluya el plan de trabajo de la consultoría elaborado con base en los lineamientos de ONU Mujeres, cronograma de actividades, apoyo al mapeo de actores y propuesta operativa para la implementación de las actividades previstas. - Informe sobre el apoyo brindado en la organización e implementación del evento internacional sobre cuidados, que incluya las actividades desarrolladas, relación de participantes, registro fotográfico y evidencias de las coordinaciones realizadas. - Informe sobre el apoyo brindado en la elaboración de los planes de trabajo territoriales y en la implementación de al menos cuatro espacios de diálogo y/o actividades de difusión, incluyendo lista de participantes, resultados y evidencias. - Informe sobre el apoyo brindado en la implementación del programa Colegios que Cuidan en al menos cuatro instituciones educativas, incluyendo actividades realizadas, número de participantes, resultados y evidencias. - Informe sobre el apoyo brindado en el desarrollo de al menos cuatro talleres dirigidos a mujeres lideresas y personas cuidadoras, acompañado del informe final de sistematización de las actividades desarrolladas durante la consultoría, elaborado de acuerdo con los lineamientos proporcionados por ONU Mujeres. Qualifications - Título de educación secundaria completado. - Título de Licenciatura en derecho, ciencias políticas, sociología, antropología o carreras afines, con 1 año de experiencia requerida, podrá aceptarse en sustitución de los 4 años requeridos. - Al menos 4 años de experiencia en el campo de desarrollo social o derechos humanos o acciones de articulación y coordinación vecinal con organizaciones de base a nivel local. - Conocimientos de políticas de igualdad de género y de cuidados. - Experiencia de trabajo con gobiernos locales. Competencies - Integridad profesional. - Profesionalismo. - Sensibilidad cultural y diversidad de valores. - Respeto por la diversidad. - Conciencia y sensibilidad con respecto a las cuestiones de género. - Solución creativa de problemas. - Comunicación efectiva. - Colaboración inclusiva. Payment Terms - Producto No.1: Plan de trabajo - 11.61% del total del contrato, contra aprobación del producto. - Producto No.2: Informe sobre el apoyo brindado en la organización e implementación del evento internacional sobre cuidados - 16.07% del total del contrato, contra aprobación del producto. - Producto No.3: Informe sobre el apoyo brindado en la elaboración de los planes de trabajo territoriales - 20.09% del total del contrato, contra aprobación del producto. - Producto No.4: Informe sobre el apoyo brindado en la implementación del programa Colegios que Cuidan - 28.12% del total del contrato, contra aprobación del producto. - Producto No.5: Informe sobre el apoyo brindado en el desarrollo de talleres dirigidos a mujeres lideresas y personas cuidadoras - 24.11% del total del contrato, contra aprobación del producto.

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role: Lead and manage a team responsible for the successful deployment of Motive hardware and software with our highest-value customers. As Manager of Implementation, you will oversee the creation and execution of onboarding projects, defining and tracking key performance indicators for success, including Customer Kick-Off, Go-Live, and Customer Satisfaction (CSAT). You will be responsible for the overall performance and development of the Implementation Consultants, ensuring they act as highly skilled project managers and Motive product experts who guide clients through complex and large onboarding projects. This role requires close collaboration with the Account Executive team to drive initial adoption and facilitate ongoing training and onboarding as the customer's partnership with Motive grows. What You’ll Do: - Develop, implement, and continuously improve the Implementation program for clients, aligning it with product initiatives. - Establish, monitor, and report on key performance indicators (KPIs) for the Implementation program, driving continuous improvement and optimization. - Manage a team of Implementation Consultants, providing coaching, mentorship, and performance feedback to maximize their effectiveness. - Oversee the implementation process and project planning for assigned accounts, ensuring successful onboarding and training to drive software adoption by new clients. - Monitor team performance and resource allocation to ensure the timely and successful completion of new client onboarding across all assigned accounts. - Identify and address potential roadblocks or challenges to ensure projects stay within scope and on schedule. - Collaborate with cross-functional teams, including Sales, Product, and Customer Success, to ensure seamless onboarding experiences and ongoing customer satisfaction. - Analyze onboarding data and trends to identify areas for improvement and develop strategies to enhance the customer experience. - Advocate for customer needs and provide feedback to product development teams to improve the Motive platform. What We’re Looking For: - 3+ years of experience in a customer-facing role in a B2B capacity, preferably in trucking, logistics, or fleet management, with at least 2 years in a management or team lead role. - Proven track record of successfully managing implementation teams and delivering complex projects on time and within budget. - Strong business acumen, including project management, account management, problem-solving, business planning, and analytical skills. - Excellent interpersonal, communication (both written and verbal), and presentation skills. - Experience in delivering client-focused solutions based on customer needs. - Demonstrated ability to communicate, present, and influence credibly and effectively across all levels of the organization, including executive and C-level. - Experience with CRM software and project management tools. - BA/BS degree or equivalent work experience preferred. Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

Who we are: Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About the Role:Implementation Consultant, Mid Market is responsible for building customer relationships and delivering value during the first phase of the customer’s journey with Motive. This position involves effectively onboarding new customers by implementing motive technology, ensuring early product adoption, and educating customers on the value of our motive product, features, and AI technology. A customer-oriented focus is necessary to preserve long-term customer satisfaction. This position requires someone highly organized, has excellent communication skills, and demonstrates good relationship-building with customers. What You'll Do: - Serve as the primary point of contact for new customers during their implementation phase, focusing on our larger customers. - Guide new customers through initial hardware/software/ setup and system training to ensure a timely and successful onboarding/product adoption - Monitor customer progress and activities to ensure adoption and timely activation - Demonstrate excellent ability to collaborate with cross-functional teams such as support, engineering, sales, and product management, financial products team to resolve complex issues and improve customer experience - Handle a large volume of phone conversations and email inquiries - Build customer loyalty by delivering exceptional customer service What We're Looking For: - 3+ years prior experience in a customer-facing role (sales or support) - Demonstrate Salesforce proficiency & your ability to use data to inform engagement plans - Demonstrate a clear understanding of what success looks like for customers and Motive - Effective listening and problem-solving skills - Excellent communication (both written and verbal) and presentation skills - Proven ability to manage multiple responsibilities with a high attention to detail and professionalism - Documentation, Data analysis, Reporting, SQL, and Salesforce experiences are a plus - Experience with fintech and spend management technology is a plus - Ability to build and maintain relationships with clients and their key personnel - Ability to create presentations, project plans, SAAS/Fintech implementation plans and monitor progress and productivity on it - Strong business background including project management, account management, problem-solving, business planning, and analytical skills - Receptive to feedback, willingness to learn and embrace continuous improvement Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here. UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.