Role Description We keep people moving when their plans are disrupted. This role is for experienced vehicle technicians who like variety, autonomy and being the person who makes the call at the roadside. You’ll start and finish from home, run your day from a fully equipped van, and use your diagnostic skills and judgement to get customers safely back on the road or arrange recovery when that’s the right choice. If you prefer field-based work, clear outcomes, and direct customer contact over a workshop environment, you’ll fit here. We’re hiring in Edinburgh. What you can expect - £41,200 base salary - £8,000 bonus, plus a guaranteed additional £3,000 bonus in your first 12 months - Realistic OTE of £55,000; top performers earn north of £60,000 - No overnight or 12-hour shifts; average 42.75 hours per week between 7am and 10pm, Monday to Sunday - Alternating start times (7am/11am), two weekends off per month, rota set 12 months in advance - Paid overtime, Bank Holiday supplement and a day off in lieu - Private medical cover, pension contributions up to 6.5%, and a wide range of discounts and benefits - Ongoing training, including EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics if you aren’t already qualified Responsibilities - Attend roadside assistance calls, assess the situation, diagnose faults using modern diagnostic tools, and repair at scene wherever safe and possible. - Make practical, safety-led decisions on repair versus recovery; when needed, arrange professional recovery and dealer workshop attention. - Own each job end-to-end: communicate clearly with customers, set expectations, and provide reassurance in their moment of need. - Operate and maintain your fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in our systems. - Meet service, safety and quality standards while working efficiently toward achievable targets with clear financial rewards. - Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insight responsibly and in line with our standards for data governance, security and ethical use. Qualifications - Proven experience as a vehicle or roadside technician who can work independently at the scene. - Strong diagnostic and fault-finding skills with modern equipment. - Confident, calm customer communication. - Comfortable using IT, mobile apps and diagnostic software. - Full UK driving licence and confidence driving a fully equipped van. - Relevant technical qualifications (e.g., manufacturer apprenticeship or equivalent City & Guilds Parts I & II, NVQ/B-Tech diploma). - Flexibility to work the rotating shift pattern between 7am and 10pm, including some weekends and Bank Holidays. Benefits - Support in continuing your personal and career development. - Competitive annual leave and contribute up to 6.5% towards a company pension scheme. - Access to a range of discounts on Allianz products, as well as vouchers and discounts for high street and online retailers. - Private Medical Cover, annual Flu vaccination, annual Eye Care vouchers. - Discounted travel/pet/musical/home/car Insurance. - Roadside Assistance free after 6 months’ probation and up to three paid days for Corporate Social Responsibility. - Comprehensive Employee Assistance Programme (EAP) available from day one of employment. Company Description Allianz Partners is a world leading B2B2C specialist and expert in the creation and delivery of unique solutions that combine service, insurance and technology to provide worldwide protection and care. - Decades of experience in roadside and digital roadside assistance. - Includes breakdown and emergency call (bCall, eCall), emergency accident assistance, help via phone, repair on the spot, towing and vehicle replacement. - We believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer.

Role Description The Soft Serve Technician will be responsible for maintaining the soft serve equipment at their respective store locations. The shift will begin when one has arrived at the store locations and will end when they leave that location. Essential Functions - Perform tasks as listed at one location per day, on the same day of the week, at five locations per week. - Weekly complete breakdown of soft serve machines including cleaning, reassembly, sanitation, and start-up of soft serve machines. - Weekly complete breakdown of misty machines including cleaning, reassembly, sanitation, and start-up of misty machines. - Assuring there are people trained at the store level to properly sanitize the soft serve machines between technician visits. - Maintain an inventory of soft serve and misty machine parts at each store location. - Maintain weed and litter control within landscaping and parking lot areas. - May also be asked to help in areas of power washing, window cleaning and/or other areas as needed. - Communicate issues and leave visit report with the person in charge at the store after each visit is complete. - Help operations in a Team Member capacity over the noon/lunch hours if and as needed. - Perform physical functions that include but are not limited to: - Standing, Sitting, Walking, Bending, Twisting, Kneeling and Climbing - Reaching, Lifting (0-50 lbs.), Carrying (0-50 lbs.), Grasping - Repetitive Motion - Work as a “team” member to assure consistent customer satisfaction. Additional Responsibilities - Promote company's mission and values. - Ensure high customer and client satisfaction. - Snow shoveling as needed. - Other duties as assigned.

• Responsible for ongoing maintenance and repair of contracted and non-contracted generator and power distribution equipment • Provide technical support to customers on operational or maintenance aspects. • Daily travel with independent work structure • Provide 24x7 “on-call” services as required unless on PTO or Off Call. • Maintain and safeguard company issued equipment, tools, and instruments • Battery installations and replacements • Perform required preventative maintenance service to equipment under contract as scheduled • Customer contact and interface • Communicate availability status to corporate office • Protect company proprietary information, manuals, and records • Use of electronic and electrical test equipment as necessary • Coordinate and manage all on-site subcontractors hired by PSS as necessary • Maintain company vehicle in safe and operational condition • Ensure that work is performed to PSS standards • Complete all paperwork, including Field Service Reports, Time Sheets, Expense Reports, and other job required reports timely and accurately • Provide technical support to customers upon request • Maintain Technical documentation for study and/or review • Willing and able to attend training as company deems necessary

• Provide technical support to resolve network performance issues and contribute to outage resolution efforts • Manage smaller projects or project segments, delivering accurate status and progress updates as required • Identify and recommend process improvements related to maintenance and repair activities to senior staff and management • Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians • Complete required training to maintain current knowledge of systems, products, and organizational standards • Also responsible for other duties/projects as assigned by business management as needed