• Meeting regularly with clients and accounts to present and demonstrate Merit products • Identifying potential customers and introducing them to the products offered by Merit • Maintaining contacts with clients to monitor their satisfaction with products • Identifying opportunities to improve customer satisfaction with products • Preparing customized drawings for clients needing custom kits or manifolds • Preparing and submitting pricing contracts to clients for products • Following up with clients to identify opportunities to increase sales volume and profitability • Resolving problems with clients regarding manufacturing or delivery issues • Coordinating with other Merit marketing and sales staff to ensure timely product shipment • Making decisions within approved authorization limits regarding product pricing • Preparing a monthly report summarizing sales results • Participating in sales training and planning meetings • Maintaining a high level of knowledge about Merit and competitors' products • Setting and achieving personal performance goals • Participating as a member of the Merit sales team to increase market share • Traveling as needed to perform sales duties

• Develop and implement strategic account plans for targeted customers in the IBD sector. • Build and maintain positive relationships with key opinion leaders (KOL’s), and healthcare professionals in the IBD field. • Achieve and exceed sales targets and objectives for assigned accounts. • Conduct product presentations and therapeutic area discussions to healthcare providers, ensuring accurate and up-to date information is conveyed. • Collaborate with both internal and external cross-functional teams to ensure cohesive strategy implementation. • Analyse market trends, competitor activities and customer need to identify opportunities for growth. • Provide exceptional customer service and support to healthcare professionals in handling product inquiries. • Maintain accurate and up-to-date records of sales activities, customer interactions, and performance metrics in the CRM system.

• Increase revenue by developing and managing strategic customer relationships across our diverse portfolio of scientific products and solutions • Serve as a trusted advisor to customers, using your scientific expertise and consultative sales approach to help them advance critical research, development, and manufacturing initiatives • Collaborate with technical specialists, product managers, and support teams to deliver comprehensive solutions that enable customers to make the world healthier, cleaner, and safer

• Manage and grow a diverse portfolio of customers across Germany, Austria and Switzerland. • Develop trusted relationships with customers and understand their scientific, operational and commercial needs. • Help customers identify the right products and services. • Proactively engage existing customers and uncover new opportunities. • Connect with customers through phone, video meetings and LinkedIn. • Build and maintain a healthy sales pipeline using Salesforce. • Collaborate across different teams to improve customer experience.