Title: Account Manager Location: - Manchester, NH 03103, USA - Employees can work remotely - Full-time - Work Arrangement: Remote - Department: Commercial - Compensation: USD 95,000 - USD 105,000 - yearly Company Description ABOUT LGC STANDARDS: LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world. Job Description Job Purpose The Account Manager will build strong relationships with key internal and external stakeholders and grow the territory revenue of the Standards business, with a primary focus in the Reference Materials and Analytical Standards product lines. Key Responsibilities - Own all assigned Commercial accounts and Strategic site-level locations (e.g., regional labs for multinationals), representing the entire LGC Standards portfolio across all end-markets (Pharma, Biotech, Environmental, etc.) to build new and maintain existing account relationships - Identify and close new opportunities, attained from either prospecting as self generated leads or from marketing as marketing qualified leads - Involve additional LGC Standard’s team members (e.g., end market sales managers, quoting specialists, etc.) on an as-needed basis to best service customer needs and to achieve the highest level of customer experience - For relevant sites at specific strategic accounts, the account manager will collaborate with the strategic account manager to conduct planning and customer reviews - The account manager will use LGC’s sales tools to manage prospects, existing accounts, new opportunities, the active pipeline and relevant sales forecasts in an accurate and timely manner - Develop an in-depth understanding of key LGC products and their applications - Meet and exceed assigned sales targets for LGC Standards. - Actively engage with customers (e.g., email, phone calls, in-person visits, etc) to qualify leads, convert prospects, follow-up on quotations and drive new sales; the account manager will accordingly maintain CRMs with up-to-date customer information - The account manager will increase awareness of the LGC Standards brand by organizing and attending exhibitions, seminars and other events, and by serving as a company representative during working hours Applicants must reside in Massachusetts, New Hampshire, Rhode Island, or Connecticut. Qualifications Experience Requirements - B.S. in chemistry, physics, biochemistry, biology, or equivalent - At least 5 years’ experience in selling technical products used in research laboratories. Prior successful key account management experience dealing with central procurement is preferred - Able to read and interpret documents such as RFQs, contracts, operating and maintenance instructions, and procedure manuals - Experience with customer relationship management platforms, such as Sales Force and Desk. Expertise in Microsoft Office products is a plus - Outstanding commercial awareness and planning abilities - Proven track record meeting and exceeding sales targets - English fluency. Fluency or proficiency in other languages are a significant advantage - Willing to travel up to 50% within territory: VT, NH, MA, RI, CT, NY, PR Core Competencies - Sales & Engagement: uncovering needs, demand generation, persuasion & negotiation, account management - Product Knowledge: value propositions, solution development - Market Knowledge: competitive landscape, positioning, and industry trends - Account Management: relationship management, cross & up-selling skills, customer retention, opportunity creation and conversion Additional Information Pay range for this role is: Minimum: USD $95,000 / Yearly Maximum: USD $105,000 / Yearly The actual base salary will depend on several factors such as: experience, skills, and location within sales geography. What we offer (US based-employees): - Competitive compensation with strong bonus program - Comprehensive medical, dental, and vision benefits for employees and dependents - FSA/HSA Pre-tax savings plans for health care, childcare, and elder care - Deductible Buffer Insurance and Critical Illness Insurance - 401(k) retirement plan with matching employer contribution - Company-paid short- and long- term disability, life insurance, and employee assistance program - Flexible work options - Pet Insurance for our furry friends - Enhanced Parental leave of 8 additional weeks - PTO that begins immediately - Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more! ABOUT LGC: LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range. OUR VALUES - PASSION - CURIOSITY - INTEGRITY - BRILLIANCE - RESPECT EQUAL OPPORTUNITIES LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

Role Description Als Werkstudent/in (m/w/d) im Account Management bei LANCH hast du die Möglichkeit, dein Kommunikations- und operatives Skillset umfassend zu erweitern. Durch die enge Zusammenarbeit mit unseren Abteilungen für Supply Chain, Operations und Marketing lernst du, optimierte, konsistente und effektive Kommunikation mit unseren Restaurantpartnern und Kunden zu entwickeln. Darüber hinaus hast du die Gelegenheit, an der Gestaltung von Abteilungsprozessen durch kontinuierliche Verbesserung unserer operativen Prozesse mitzuwirken. Startdatum: Asap Standort: Berlin oder Remote Was Du tun wirst: - Unterstützung des Portfolio Analysis Teams bei täglichen operativen Aufgaben - Als erste Kontaktperson unserer Restaurantpartner & Kunden fungieren und sie bei der Lösung jeglicher Art von Problemen unterstützen - Aufbau starker Beziehungen zu unseren Kunden und Restaurantpartnern - Unterstützung bei der effizienten Verwaltung von eingehenden Kommunikationskanälen - Assistenz bei der Zusammenarbeit mit funktionsübergreifenden Teams zur Verbesserung unserer operativen Prozesse - Teilnahme an Brainstorming-Sitzungen zur Verbesserung der Prozesse im Central Operations - Arbeit in Schichten, hauptsächlich abends und am Wochenende Qualifications - Fließend in Deutsch und Englisch sein - Eine strukturierte Denkweise und Problemlösungsfähigkeit besitzen - Über ausgezeichnete Kommunikationsfähigkeiten verfügen - Erste Berufserfahrung im Kundensupport/ Customer Success gesammelt haben - Interesse an Food-Tech und Startups zeigen Benefits - Huge growth & even bigger growth ahead - Work with experienced founders & C-Level - Trusted by the best investors out there - Early enough to have huge impact but late enough to know the business works & scales fast - Culture, fun, success - join a great team - Fair compensation and shares in LANCH (for permanent employees) - 70+ team members after just 3 years and flat hierarchies - Team offsites every 16 weeks to connect face-to-face and strengthen our relationships - Full autonomy at every level

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