• Prospect and develop new client leads in collaboration with the Marketing team • Qualify prospective clients to ensure a good fit and long-term partnership potential • Work with the Owner Partner Team to tailor proposals across company offerings • Lead the closing process and coordinate with the Finance team to ensure payment completion • Oversee the Experience Team to ensure client expectations are consistently exceeded across planning, homes, and staffing services • Build and maintain strong client relationships to drive repeat business and long-term loyalty • Ensure achievement of key performance indicators (KPIs), including booking quotas, prospecting activity metrics, and CSAT scores

• Search for and attract new partners, conduct introduction calls, identify collaboration opportunities, and launch new partnerships • Build and maintain long-term relationships with partners through regular communication and joint activities • Own the partner roadmap: define next steps, manage follow-ups, prioritize actions, and move partnerships forward • Manage partnership processes in CRM: update partner information, document agreements, create tasks, and track deadlines • Coordinate lead exchange between Eleken and partners, monitor lead statuses, and support pipeline progress • Collaborate with sales, account, and design teams to turn partnership opportunities into business results • Analyze partnership performance, identify growth opportunities, and suggest new ideas to improve the channel • Prepare regular reports and conduct partnership reviews • Participate in industry events, expand your professional network, and find new opportunities for collaboration • Support operational partnership processes, including partner documentation, payment coordination, and internal reporting.

• Serve as the primary point of contact for assigned game provider partners, maintaining daily communication and building strong working relationships • Coordinate with internal teams to resolve partner requests and ensure smooth technical and commercial implementation of agreements • Review and analyze partnership agreements, verify commercial terms, and initiate contract updates when required • Monitor compliance with agreed commercial conditions, ensuring handshake agreements and contractual obligations are followed by all parties • Analyze partner performance, profitability, and commercial metrics, providing recommendations to maximize revenue and partnership value • Plan and coordinate promotional activities with partners and clients to support commercial objectives • Collect and maintain information about game providers, including game features, licensing requirements, due diligence procedures, and other partnership-related data • Support Partnership Manager Assistants with financial calculations, validate monthly reports, identify calculation discrepancies, and contribute to improving reporting processes • Participate in product development discussions by sharing market insights and partner feedback

• Turn client briefs into audience-first ideas that entertain, not just advertise • Build and present compelling creative proposals to clients and agencies • Lead pre-production across scripts, storyboards and treatments • Collaborate with production to bring ideas to life on time and on budget • Mentor junior creatives and support the Creative Director on original formats