Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Product Owner Senior within PNC's Treasury Management Merchant Services organization, you will be based remotely. As a Product Owner Senior, you will: • Own the vision and definition of the analytical data solution for both PNC Merchant Solutions and PNC Merchant Services combining significantly different data sources and availability of information into a single source of truth for business analytics. These include both profitability and performance metrics as well as data used for compensation calculation. • Serve as the voice of the (internal) Customer base. Supports analytical needs of both retail and commercial lines of business. Manages an intake process for requests and makes delivery transparent to their customers. • Use mandated tools including Smart Sheets, Jira, Confluence, to maintain both a published roadmap (upstream management/long term planning), and a downstream roadmap (execution). • Responsible for ensuring the Scrum Team(s) effort is concentrated on the right priorities based on business value and the “asks” of internal customers. • • Define and convey the vision to the team(s) in order to address client requirements to ensure a successful product based on business value. Responsible for execution on-time based on commitments made to internal customers. Primary point of contact for questions from the team(s) and is empowered to make decisions. • Create not only business requirements, but also technical requirements associated with database schema designs, (Oracle) and the tools to be used for accessing data within multiple interfaces. (Including Salesforce.) Some ability to execute within Pega and Edge desired. • Accept delivery of working product from the Scrum Team(s). Performs UAT testing to ensure delivered results align with communicated business value. Socializes the delivery of business value and outcomes of the iteration to the stakeholders and clients. This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description - Owns the vision and definition of the product. Serves as the voice of the Customer. Responsible for ensuring the Scrum Team(s) effort is concentrated on the right priorities based on business value. - Defines and conveys the vision to the team(s) in order to address client requirements to ensure a successful product based on business value. - Drives the creation of and the integrity of the product backlog. Leads grooming of the product backlog and ensures the backlog is correctly prioritized based on business value. - Responsible for ensuring the Scrum Master(s) and development team(s), are focused on the right priorities during the development process. Primary point of contact for questions from the team(s) and is empowered to make decisions. - Accepts delivery of working product from the Scrum Team(s). Socializes the delivery of business value and outcomes of the iteration to the stakeholders and clients. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: - Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. - Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position. Preferred SkillsAccountability, Customer Solutions, Data Visualization, Prioritization, Scrum, User Experience (UX) Design CompetenciesAgile Development, Business Acumen, Design Thinking, Effective Communications, Innovation, Interpersonal Relationships, IT Standards, Procedures & Policies, Managing Multiple Priorities, Organizational Leadership, Planning and Organizing, Solutions Development Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. EducationBachelors CertificationsNo Required Certification(s) LicensesNo Required License(s) Pay Transparency Base Salary: $112,000.00 – $249,600.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 06/17/2026, although it may be longer with business discretion. Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

• Identifying and developing expansion signals through direct customer engagement • Recognizing patterns in buying behavior and use cases that suggest broader market opportunities for the APJ region • Partnering closely with GTM Product Management to ensure APJ customer needs, adoption blockers, and market signals are accurately captured • Enabling large, complex, or custom customer opportunities by translating asks into clear problem statements • Ensuring pricing, scope, and delivery implications are explicit before commitments are made • Understanding and translate customer objections into actionable input for GTM Product Management • Collaborating with internal stakeholders and executives on mergers and acquisitions relevant to the security business • Closing the loop on customer feedback by driving day-to-day cross-functional alignment across Sales, Engineering, and GTM Product

• 'Own' prioritization of development work for the Archives product, reporting to VP of Product, who will guide the strategy and work alongside you to move the product forward • Participate in the Agile process , including remote team members, acting as the expert for the Archives product and its users • Represent the archivist when planning features, driving new functionality development from a user perspective—understanding workflows around accessioning, arrangement, description, preservation, and access • Interact with users virtually and in person to ensure a complete understanding of the problems they are trying to solve; conducting product walk-throughs for both internal and external audiences • Assist development teams in creating a consistent, intuitive user experience for the Archives product • Stay current with archival standards and best practices (ISAD(G), DACS, ISAAR(CPF), EAD, Dublin Core) and understand how they inform product requirements • Collaborate cross-functionally with Customer Success, Sales, and Support teams to gather feedback and identify opportunities for product improvement

• Own the business of your product line • Own the outcomes for your line: adoption, retention, and revenue. • Tie the major bets to the numbers that matter (LTV, retention, acquisition cost, churn) and make the business case for the spend. • Set the strategy for your line: what to build, what to stop, and what to defend when people push back. • Lead discovery and shaping for the hardest problems in your line, and run a cycle end to end without leaving dead ends for engineering. • Pitch high-stakes bets to leadership with conviction, and own the result. • Work across engineering, design, sales, and customer success without needing a manager to broker it. • Use our shared discovery and signal tools so the team spends its time on judgment, not manual synthesis. • Partner with the platform team on the shared rails your line depends on, such as the design system, data, and delivery infrastructure. • Build reusable AI workflows that make you and your team faster and the work better.