• Grow sales and profitability across your territory • Develop new business while strengthening relationships with existing customers • Manage key accounts across independent merchants, national merchant groups and distributors • Promote the full Talon product range and support successful new product launches • Generate demand with contractors, installers, developers and specification influencers, driving business back through merchant partners • Identify and develop specification opportunities from initial enquiry through to project completion • Deliver product demonstrations, customer training and commercial presentations • Plan and manage your territory effectively, maintaining a strong sales pipeline and accurate forecasts • Use our CRM system to manage customer activity and opportunities • Work closely with our Internal Sales, Customer Service, Marketing and Operations teams to deliver an outstanding customer experience • Represent Talon at customer events, exhibitions and trade shows

• Lead the design, implementation, and continuous improvement of sales training and development programs. • Establish development pathways that support career progression within sales roles. • Manage sales onboarding and readiness programs to ensure consistent experiences across locations. • Deliver instructor-led training, virtual learning, workshops, and cohort-based learning experiences. • Utilize a variety of learning methodologies including classroom instruction, coaching, role plays, simulations, AI-enabled practice, and on-the-job learning. • Providing coaching and performance support to sales trainees and sales professionals. • Partner with sales managers to strengthen coaching effectiveness and reinforce learning in the field. • Support learners through structured development plans, readiness assessments, and milestone reviews. • Coordinate training schedules, cohorts, assessments, and learning activities. • Ensure training programs are executed consistently across districts and business units.

• Develop and execute Nexa’s channel and partner strategy aligned with target segments and geographies • Identify and prioritize partner types (e.g., manufacturers’ reps, contractors, service providers, system integrators) and define their roles in the ecosystem • Establish coverage models balancing direct sales and partner-led growth • Recruit, onboard, and enable high-potential partners, leveraging existing industry relationships to accelerate ecosystem build-out • Define partner selection criteria and differentiated value propositions • Structure and negotiate partner agreements, including commercial terms and performance expectations • Design and implement pricing, discounting, and incentive programs aligned with Watts’ revenue and margin objectives • Continuously refine commercial models based on performance and market feedback • Develop and deliver scalable partner onboarding and training programs • Equip partners with sales tools, messaging, and playbooks to effectively position and sell Nexa • Collaborate with Marketing and Product teams to ensure consistent, compelling market messaging • Own partner-driven pipeline and revenue targets • Partner with channel partners on key opportunities to accelerate deal closure • Track partner performance using defined KPIs and governance frameworks; ensure accountability • Collaborate cross-functionally with Sales, Product, Marketing, and Operations teams • Provide field insights to inform product roadmap and go-to-market strategy • Act as the internal advocate for the partner channel within Nexa and Watts Digital • Assume responsibility for other projects and duties as assigned by direct leader or Company management.

Role Description As a Technical Sales Specialist , you will be the voice of the brand, providing expert guidance and support to users while identifying opportunities to boost customer satisfaction and sales. This is not just a job; it's a chance to be a part of a growing, people-first team that drives value every single day. Key Responsibilities - Engage with Customers: Handle inbound requests via phone, email, and chat, logging cases accurately in CRM systems. - Drive Customer Satisfaction: Keep users updated on order status and resolutions because happy customers make all the difference. - Post-Sales Support: Manage queries related to deliveries, refunds, and warranties with professionalism and care. - Inbound Sales Support: Help customers make informed purchasing decisions by highlighting products and services and boost revenue along the way. - Achieve Sales Targets: Meet and exceed quarterly goals while maintaining a best-in-class customer experience. - CRM & Order Management: Accurately capture and manage customer data, ensuring compliance with client policies and standards. Qualifications - Native Italian speaker, with solid B2 level English. - Excellent communicator with strong interpersonal skills. - Team player with a proactive, solution-oriented mindset. - Tech-savvy and quick to learn new tools. - Previous experience in Customer Service is preferred. - Background in Sales is a strong plus. - Flexible and available to work rotational shifts (Monday to Saturday, 08:00-19:00). Requirements - Base Salary: 1,024 EUR x 14 (gross annually). - Performance Bonus: Up to 225 EUR/month (gross). - Meal Allowance: 7.63 EUR per working day (meal card). - Health Insurance: From day one (free after 6 months!). - Contract: Initial 6 months with high potential for renewal. - Schedule: Rotational shifts (Monday-Saturday). - Days Off: Sunday + 1 rotating day per week. - Relocation package: Apartment Room with rent and utility bills covered for 12 months (discounted directly from the payslip). Benefits - Live your best life in Lisbon, enjoy a vibrant culture, affordable cost of living, and a welcoming international community while building your career in the tech world. Ready to Elevate Your Career? We're hiring fast; apply today and take the first step toward your next big opportunity!