Boeva Tech

Role Description As a Bilingual Travel Advisor, you will: - Respond to and log customer inquiries via phone and email with accuracy and professionalism. - Maintain meticulous records of consumer feedback and questions in the customer services database. - Handle client complaints efficiently, following the company's escalation policy. - Resolve support calls and emails within agreed Service Level Agreements (SLAs). - Troubleshoot issues using system knowledge, support documentation, and analytical questioning. - Provide proactive recommendations to solve common problems and improve customer experience. Qualifications - Native or fluent in Dutch. - Proficient in English (C1 level). - Skilled problem-solvers with strong troubleshooting abilities. - Hold a High School Diploma or higher. - Able to work independently and collaboratively in a fast-paced environment. Benefits - Salary: €1,500 gross per month x 14 salaries. - Performance Bonus: Recognizing your dedication and results. - Relocation Support: - 3 weeks' accommodation in a premium hotel near the office. - €300 relocation allowance for candidates moving from abroad (first payment included). - Contract: - Permanent for on-site employees. - Possibility of remote work anywhere in Greece (6-month renewable contracts). - Insurance: Private Health & Life Insurance. - Leave: 25 days of annual leave. - Sundays and public holidays extra 75% per hour, night shift extra 25% per hour. - Working Hours: 40 hours/week (8 hours/day). - Schedule: Mon–Sun, 08:00–00:00 (rotational). Company Description Are you a problem-solver who thrives in fast-paced, customer-focused environments? Do you speak Dutch fluently and want to join a dynamic team that supports travelers from around the world? Ready to Elevate Your Career? If you are passionate about travel, love helping people, and meet the requirements above, apply now and start your journey with us in Athens!

Role Description Do you love streaming your favorite shows and helping people? Join a dynamic and multicultural team supporting a leading global streaming platform (confidential client) as a Customer Support Specialist. Be the first point of contact for millions of viewers, representing one of the most recognized entertainment brands in the world — all from the comfort of your home. As a Customer Support Specialist, you will: - Deliver exceptional service via phone, chat, and email to Italian-speaking viewers - Provide technical support and guidance on software functionality, system configuration, and network settings - Assist with account access, subscriptions, application use, and content-related queries - Handle complaints with empathy, professionalism, and efficiency - Maintain accurate records of customer interactions and follow-ups using internal tools - Represent the brand with enthusiasm, clarity, and care Qualifications - Fluent Italian speaker (C2/native) and strong English (minimum B2) - Strong communication and active listening skills - Problem-solver with a customer-first attitude - Tech-savvy with basic troubleshooting knowledge - EU citizenship or valid work permit to work in Portugal - Good internet connection and quiet workspace at home Benefits - Monthly base salary: €1,000 gross (x14 months/year) - Attendance bonus: up to €100/month gross (paid over 11 months) - Meal allowance: €7.63 per worked day (net) - Private health insurance: 100% covered after 6 months - 100% remote work from continental Portugal - International team and continuous learning environment Company Description

Role Description As a Customer Support Specialist, you'll be the voice of our brand for our Italian-speaking customers, supporting them with empathy, precision, and a can-do attitude. - Handle inbound inquiries via phone, email, chat, and social media, you'll be a true omni-channel hero. - Assist merchants with everything from technical setup to payment issues and product navigation. - Collaborate with teams like Sales, Marketing, and Tech Support to resolve queries quickly and efficiently. - Help improve our internal processes, tools, and workflows to boost merchant satisfaction and retention. Qualifications - Fluent in Italian and comfortable communicating in English (spoken and written). - Tech-savvy, you're quick with a smartphone, tablet, or computer. - Experienced in Customer Support or Contact Centers (preferred, but not essential). - Patient, positive, and always ready to help even when things get hectic. - Curious, resourceful, and persistent, you love solving problems. - Organized and thrive in a fast-paced, dynamic environment. Requirements - 40 hours/week. - Rotating shifts between 08:00 and 19:00, Monday to Sunday. - Occasional late shift until 21:00 (rare, based on client needs). - 2 days off per week, scheduled on a rotating basis. Benefits - Salary: 1,000 EUR/month (x14 months). - Attendance Bonus: up to 50 EUR/month (x12 times). - Meal Allowance: 7.63 EUR net per working day. - Career progression in a global tech scale-up. - A vibrant, collaborative, and innovative team culture. - Work in Porto's tech hub with on-site support and team activities. - Fully paid training that starts 30/07. Company Description We're not just another tech company; we're a movement reshaping the way small businesses operate across Europe and beyond. As the #1 mobile point-of-sale (mPOS) provider in Europe, we've empowered over 100,000 merchants in 31 countries to accept card payments anywhere using just their smartphone and our sleek, game-changing device. From paperless onboarding to the first tap-to-pay, our product is designed to be simple, inclusive, and transparent—no hidden fees, no jargon, just honest innovation. Join a team of 1,000+ disruptors worldwide who believe in making entrepreneurship accessible to all.

Role Description As a Technical Sales Specialist , you will be the voice of the brand, providing expert guidance and support to users while identifying opportunities to boost customer satisfaction and sales. This is not just a job; it's a chance to be a part of a growing, people-first team that drives value every single day. Key Responsibilities - Engage with Customers: Handle inbound requests via phone, email, and chat, logging cases accurately in CRM systems. - Drive Customer Satisfaction: Keep users updated on order status and resolutions because happy customers make all the difference. - Post-Sales Support: Manage queries related to deliveries, refunds, and warranties with professionalism and care. - Inbound Sales Support: Help customers make informed purchasing decisions by highlighting products and services and boost revenue along the way. - Achieve Sales Targets: Meet and exceed quarterly goals while maintaining a best-in-class customer experience. - CRM & Order Management: Accurately capture and manage customer data, ensuring compliance with client policies and standards. Qualifications - Native Italian speaker, with solid B2 level English. - Excellent communicator with strong interpersonal skills. - Team player with a proactive, solution-oriented mindset. - Tech-savvy and quick to learn new tools. - Previous experience in Customer Service is preferred. - Background in Sales is a strong plus. - Flexible and available to work rotational shifts (Monday to Saturday, 08:00-19:00). Requirements - Base Salary: 1,024 EUR x 14 (gross annually). - Performance Bonus: Up to 225 EUR/month (gross). - Meal Allowance: 7.63 EUR per working day (meal card). - Health Insurance: From day one (free after 6 months!). - Contract: Initial 6 months with high potential for renewal. - Schedule: Rotational shifts (Monday-Saturday). - Days Off: Sunday + 1 rotating day per week. - Relocation package: Apartment Room with rent and utility bills covered for 12 months (discounted directly from the payslip). Benefits - Live your best life in Lisbon, enjoy a vibrant culture, affordable cost of living, and a welcoming international community while building your career in the tech world. Ready to Elevate Your Career? We're hiring fast; apply today and take the first step toward your next big opportunity!

Role Description We're looking for French-speaking Customer Support Agents to join an international team representing one of the world's most trusted financial brands. You'll be the voice of the company—assisting customers via phone, chat, and email, resolving inquiries with empathy and precision while maintaining the highest service standards. You'll start your journey in frontline support, gaining a deep understanding of customer interactions. After about a month, you'll gradually transition into back-office support, working closely with experienced colleagues and handling specialized service areas. Responsibilities - Frontline Support: - Handle customer inquiries via phone, chat, and email. - Record all interactions in the company's CRM system. - Provide clear and accurate information on card usage, benefits, and account details. - Backoffice Support: - Manage queries for: - Ask Support (email) - Priceless Cities Support (email) - MAC Global Services (email & voice) - My Data Support - Social Media Support - Support customers with key issues, such as: - Reporting and blocking lost or stolen cards - Card payment rejections and balance checks - Understanding card benefits and offers Qualifications - Language skills: French (C2) and English (B2) – written and spoken. - Customer focus: Empathetic, patient, and solution-oriented communicator. - Adaptability: Comfortable with both frontline and backoffice responsibilities. - Tech-savvy: Familiar with CRM tools and comfortable using multiple communication platforms. Benefits - Health care coverage and exclusive discounts on various products and services. - Free online Greek language courses to enrich your experience. - Access to modern office facilities with relaxing and collaborative spaces. - Career growth within a global, innovative organization. - A diverse, inclusive culture recognized as a Great Place to Work. - Participation in community events and CSR initiatives. Hiring Process - Submit your application. - Complete short language tests. - Participate in client interview rounds.

Role Description Ready to build a career in a fast-paced, international environment? Join a dynamic support team at the heart of the e-commerce experience. This is more than a customer service role—you'll be the key player ensuring seamless online journeys, solving real-time challenges, and delivering exceptional service that truly makes an impact. As a Support Specialist, you'll manage the full lifecycle of customer orders while maintaining top-tier service standards. You'll be trusted with sensitive data, collaborate across teams, and solve complex issues with precision and speed. What You'll Do - Manage end-to-end customer interactions (phone, email, chat) related to online orders - Handle delivery tracking, returns, refunds, payment queries, and shipping investigations - Review and process order-related data and business requests - Collaborate with couriers, financial institutions, and internal teams - Ensure strict compliance with PCI & GDPR policies - Analyze and resolve complex cases, escalating when necessary - Contribute to continuous improvement of customer experience and team performance Qualifications - English proficiency (B2 or higher) – written & spoken - Strong communication and problem-solving skills - High attention to detail and accuracy - Ability to work independently and make decisions confidently - Comfortable handling sensitive/confidential data - KPI-driven mindset with a proactive attitude - Team player who values collaboration and accountability Nice to have - Experience with SAP or back-office tools - Previous customer support or e-commerce experience Training & Onboarding - Fully paid training (15–20 working days) - Monday–Friday | 09:00 – 18:00 (incl. holidays) - Training conducted in English - Includes customer management across phone, email & chat - Hands-on learning + independent task execution Working Schedule - 40 hours/week (8h/day + 1h lunch) - Rotational shifts: Monday to Sunday - Operating hours: 07:00 – 00:00 - Flexibility required (including occasional overtime based on volume) What's in It for You - 1,534.82€ gross/month (all-in package) - Meal allowance: 7€/day - Performance bonus - Holiday & Christmas allowances included - 100% Remote work (within continental Portugal) - Career growth opportunities in an international environment Hiring Process - Application Review - Online Language Assessment - Interview with the Client Why This Role Stands Out You won't just answer tickets—you'll own the customer journey, solve meaningful challenges, and grow in a structured, high-performance environment where your impact is visible from day one. Apply now and secure your spot before the next training batch fills up.

Role Description Ready to build a career in a fast-paced, international environment? Join a dynamic support team at the heart of the e-commerce experience. This is more than a customer service role—you'll be the key player ensuring seamless online journeys, solving real-time challenges, and delivering exceptional service that truly makes an impact. As a Support Specialist, you'll manage the full lifecycle of customer orders while maintaining top-tier service standards. You'll be trusted with sensitive data, collaborate across teams, and solve complex issues with precision and speed. What You'll Do - Manage end-to-end customer interactions (phone, email, chat) related to online orders - Handle delivery tracking, returns, refunds, payment queries, and shipping investigations - Review and process order-related data and business requests - Collaborate with couriers, financial institutions, and internal teams - Ensure strict compliance with PCI & GDPR policies - Analyze and resolve complex cases, escalating when necessary - Contribute to continuous improvement of customer experience and team performance Qualifications - English proficiency (B2 or higher) – written & spoken - Strong communication and problem-solving skills - High attention to detail and accuracy - Ability to work independently and make decisions confidently - Comfortable handling sensitive/confidential data - KPI-driven mindset with a proactive attitude - Team player who values collaboration and accountability Requirements - Experience with SAP or back-office tools (nice to have) - Previous customer support or e-commerce experience (nice to have) Training & Onboarding - Fully paid training (15–20 working days) - Monday–Friday | 09:00 – 18:00 (incl. holidays) - Training conducted in English - Includes customer management across phone, email & chat - Hands-on learning + independent task execution Working Schedule - 40 hours/week (8h/day + 1h lunch) - Rotational shifts: Monday to Sunday - Operating hours: 07:00 – 00:00 - Flexibility required (including occasional overtime based on volume) Benefits - 1,534.82€ gross/month (all-in package) - Meal allowance: 7€/day - Performance bonus - Holiday & Christmas allowances included - 100% Remote work (within continental Portugal) - Career growth opportunities in an international environment Hiring Process - Application Review - Online Language Assessment - Interview with the Client Why This Role Stands Out You won't just answer tickets—you'll own the customer journey, solve meaningful challenges, and grow in a structured, high-performance environment where your impact is visible from day one. Apply now and secure your spot before the next training batch fills up.

Role Description As a Customer Care & Technical Support Advisor, you will deliver premium customer experiences via: - Inbound calls - Chat - Email You'll guide customers through technical and account-related topics while representing a world-class brand known for excellence. Qualifications - Italian: C1 - English: B2 - Significantly advanced PC knowledge - MS Office proficiency - Typing & Assessment Requirements: - AC: 20 WPM & Typing Proficiency 29% (Harver) - CSS: 20 WPM & 80% accuracy - Nice to Have: Familiarity with macOS & iOS - For Chat Support (CSS) roles: Strongly advanced written communication skills Requirements - Training Duration: 14 days (fully paid, remote) - Nesting Period: 1 week - Full call volume with enhanced guidance - Internal assessment at the end - Clear validation milestones and real promotion opportunities Benefits - Salary progression after 12 months: increase to €1100.00 - After 3 years of employment: gross salary increases to €1150.00 - +75% pay on Sundays & public holidays - +25% pay for night shifts - Performance-based bonuses - Health care benefits - Exclusive discounts on products & services - Free online Greek language courses - Company PC with multiple screens - Mobile internet router during onboarding

Role Description As a Insurance Agent, you'll be the first point of contact for German-speaking customers, handling a mix of inbound and outbound interactions: - Customer Support & Case Management - Handle inquiries via phone and email in German - Process insurance claims and resolve customer issues efficiently - Escalate complex cases following internal procedures - Motor Insurance Operations - Process new vehicle insurance applications - Manage contract changes, conversions, and terminations - Handle general correspondence and documentation - Administrative Excellence - Perform accurate contract logging (critical for business operations) - Process address changes, account updates, and SEPA mandates - Ensure timely handling of incoming documents (email/post) - Additional Responsibilities - Provide insurance advice and prepare tailored offers - Cross-sell additional insurance products (liability, property, legal, etc.) - Support customer onboarding (e.g. self-service portal registrations) - Schedule pension consultation appointments Qualifications - Fluent German (C1+ level) + business English - Strong communication skills with a customer-first mindset - Ability to simplify complex insurance topics - Problem-solving mindset with focus on first-time resolution - High attention to detail (especially in data entry & documentation) - Ability to multitask across systems in a fast-paced environment - Confident PC user (Windows, CRM systems, MS Office) - Typing speed 25 WPM with 85% accuracy - Minimum high school diploma Requirements - Fully remote (within Greece) - Training from home Benefits - €1450 gross/month - Up to 10% performance bonus (based on targets) - Relocation Package (if choosing Greece): - Option 1: Flight + hotel + agency fees fully covered - Option 2: €250 allowance + agency fees - Continuous training and upskilling - Exposure to a leading European insurance environment - Opportunity to develop expertise in insurance & customer operations Company Description Join a market-leading German insurance group with over 13 million customers and 14 million insured vehicles. This is your chance to work on a high-impact project in a stable, regulated industry, while enjoying the flexibility of working from home or relocating to sunny Greece.

Role Description Join an iconic automotive project that redefines the meaning of customer experience. Represent a world-leading automotive brand known for excellence, innovation, and outstanding service. - Deliver exceptional customer service via phone, email, or chat to Dutch-speaking customers. - Assist with inquiries about products, services, warranties, and technical support. - Provide effective, professional, and efficient solutions. - Accurately document and manage customer interactions. - Act as a true brand ambassador, maintaining the prestige and values of a globally respected automotive company. Qualifications - Dutch at C2 level (native or near-native proficiency). - English at B2 level (intermediate to upper-intermediate). - Excellent communication and problem-solving skills. - Customer-centric mindset with a proactive attitude. - Good computer skills and adaptability to different tools and platforms. - Willingness to relocate to Greece if not already residing there (relocation fully supported). Requirements - Location: Athens / Remote from anywhere in Greece. - Languages Required: Dutch (C2) & English (B2). - Base Salary: 1500€ gross per month. - Performance Bonus: Up to 150€ monthly. - Interview Deadline: 27-07-2026. - Training Date: 05-08-2026. - Paid training: 15 days. - Relocation support: - Option 1: All expenses covered (flight, hotel, real estate fees). - Option 2: €250 relocation allowance + real estate fees. Benefits - Fully Paid Training: 15 days of expert-led, certified instruction. - Comprehensive Health Care Plan: Plus exclusive employee discounts. - Career Advancement: Clear development pathways and promotion opportunities. - Social & Community Initiatives: Special events and company-sponsored activities. - Remote Flexibility: Work from anywhere in Greece. - Language Learning Support: Free online Greek language courses. - Modern Working Environment: Access to stylish, fully equipped premises in Athens. - Award-Winning Workplace: Join a Great Place to Work-Certified company that values diversity and inclusion. - Equipment & Connectivity Support: - Company-provided PC with multiple screens. - Mobile internet router supplied during onboarding (ideal if you are temporarily in a hotel or without a fixed connection). Company Description Represent an elite brand within a top-tier automotive project. Experience a smooth international relocation process. Work remotely in the beauty of Greece while building your career. Grow in an environment certified as a Great Place to Work, committed to your success.