Title: Full-Time eComm Fulfillment Center Rep Location: Golden, CO, US Department: Hospitality & Retail Job Description: Requisition ID: 39183 Cheers to creating an incredible tomorrow!      At Molson Coors, we tackle big challenges and defy the status quo. With a proud legacy of excellence, an incredible portfolio of beer, seltzers, spirits, and non-alcohol brands, and a bold vision for our future... we’re on the path to transforming the beverage industry. That requires remarkable individuals who are curious, tenacious, and never afraid to fail forward. We seek, value and respect everyone’s unique perspectives and experiences knowing that we are stronger together. We collaborate as a team and celebrate each other’s successes. Here’s to crafting careers and creating new legacies. Crafted Highlights: In the role of Full Time eComm Fulfillment Center Representative you will be part of our Guest Relations Team in Golden, CO. You will work in a fast-paced environment accurately fulfilling online merchandise orders. You will use strong organization skills to elevate merchandise sales, support strategic brand initiatives, and you will collaborate daily with eCommerce team to grow the business. What You'll be Brewing: - Pick, pack and ship out e-commerce orders accurately, following established best practices. - Lead daily returns, reshipments, and special requests. Support "Ask Us" customer service communication. - Assist with the intake of merchandise including quality control, tagging and counting merchandise; Organize and restock inventory in warehouse Key Ingredients: - You have a high school diploma or GED - You have 1-3 years of experience working in eCommerce fulfillment, warehouse operations or retail - You can lift up to 50lbs and stand/sit for extended periods of time. - You have a customer service mindset. - You build relationships and collaborate to get to the desired outcome - You love a challenge. You complete complex projects quickly and adeptly with your understanding of the business priorities. - You take accountability for results – acting with integrity and honoring commitments.   Beverage Bonuses: - Flexible work programs that support work life balance including a hybrid work model of 3 days in the office  - We care about our People and Planet and have challenged ourselves with stretch goals around our key priorities    - We care about our communities, and play our part to make a difference – from charitable donations to hitting the streets together to build parks, giving back to the community is part of our culture and who we are   - Engagement with a variety of Employee Resource Groups, which can provide volunteer opportunities, leadership experience, and networking through the organization   - Ability to grow and develop your career centered around our First Choice Learning opportunities  - Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health, dental, vision, 401k option with incredible employer match, generous paid time off plans, an engaging Wellness Program, and an Employee Assistance Program (EAP) with amazing resources  - On site Pub, access to cool brand clothing and swag, top events and, of course... free beer and beverages!   - Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences Job Posting Grade: N/A Job Posting Hourly Rate: $19.00/hr

• Own overall store performance and growth • Manage collections, merchandising, navigation, and customer experience • Optimize conversion flow and customer journey

• Respond to digital consumer inquiries and provide best-in-class service in support of company-owned websites. • Address and resolve incoming customer inquiries related to pre-purchase questions, installation requirements, troubleshooting, product care, and complaint resolution. • Resolve inquiries via the “Ask a Question” and “Ratings & Reviews” sections on GE Appliances-owned websites and other platforms. • Navigate systems and resources effectively, including the Knowledge Base, eDoc, Salesforce Service Cloud, GEAppliances.com, SMC, and others as needed. • Maintain high standards of protocol and adhere to established guidelines. • Support business growth goals by identifying sales opportunities. • Recognize sales opportunities and complete private store referral process or refer sales prospects to relevant teams to convert interactions into revenue opportunities based on established protocols.

• Provide direction and leadership to the Digital User Experience team • Responsible for the delivery and operational stability of corporate endpoint platforms and applications • Champion process improvements and build relationships with key stakeholders • Solve business problems through digital transformation and implement new technologies • Participate in overall business planning and technology vision • Manage multiple projects within and across teams