Schedule deliveries, installations, and service appointments. Coordinate schedules with internal operations teams. Confirm appointments and bookings with customers. Work closely with production and installation teams to ensure deadlines are met. Assist in coordinating production runs and workflow planning. Sales Support Answer customer sales enquiries. Assist customers with product information and technical questions. Manage website enquiry and quote request submissions. Prepare and process quotations. Follow up customer leads. Forward specialised enquiries to the relevant sales team member. Purchasing & Supplier Management Order materials and supplies including: Sand and cement products Mapei products Cement Australia products Packaging materials Office supplies Production consumables Coordinate supplier deliveries. Monitor stock levels and reorder supplies when required. Data Management Maintain accurate records and databases. Organise company documents using cloud-based systems. Update product codes, pricing, and system information. Maintain CRM and customer databases. Ensure data accuracy across all business systems. Customer Relationship Management (CRM) Update and maintain CRM systems. Record customer interactions and notes. Assist in managing ongoing customer relationships and communications. Research & Reporting Conduct online research as required. Gather and summarise information for reports. Generate operational, sales, and production reports. Provide administrative support for business improvement initiatives.
Administration Assistant
Location
Australia
Posted
6 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Administration Assistant
Virtual Coworker
Role Description - Manage shared email inboxes, triage enquiries, and assist with calendar management. - Update and maintain project information in Monday.com. - Provide general administrative support and assist with ad hoc tasks as required. Qualifications - Experience in general administration. - Familiarity with project management tools, such as Monday.com. - Strong organizational and communication skills. Requirements - Follow up missing supplier invoices, receipts, and delivery dockets. - Match supplier invoices with purchase orders, quotes, delivery dockets, or project approvals before processing. - Assist with basic reconciliation support, including invoice coding, GST, job allocation, and payment status checks. - Maintain records of subcontractor invoices, payment claims, and supporting documents. - Assist with preparing payment claim documentation and client claim backup documents. - Monitor overdue customer invoices and assist with payment reminders. Benefits - Opportunity for professional development and training. - Supportive work environment. Company Description We are committed to delivering high-quality services and maintaining strong relationships with our clients and partners.
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