• Manage multiple creative projects from kickoff through final delivery. • Coordinate project timelines, priorities, and deliverables between clients and internal creative teams. • Lead client communication, providing regular updates and managing expectations throughout each project. • Oversee creative calendars to ensure projects remain on schedule and within budget. • Collaborate with senior creative leadership on marketing and creative strategy initiatives. • Support ongoing creative optimization for eCommerce brands and digital marketing campaigns. • Review deliverables to ensure quality assurance and alignment with client expectations. • Serve as the primary liaison between clients, designers, and cross-functional teams. • Identify project risks, manage competing priorities, and proactively resolve issues. • Foster strong client relationships while advocating for both client needs and internal teams.

• Document the existing Qlik environment • Design, develop, and optimize Qlik Sense applications • Troubleshoot issues and engage with stakeholders • Translate business needs into actionable solutions • Drive continuous improvement across analytics capabilities

Role Description At Fetch, we're building AI and automation systems that make our work smarter, faster, and more scalable. The AI Operations team is the human power behind that mission — ensuring our AI models, automations, and LLM-powered workflows deliver quality, reliability, and measurable business impact. As a Project Manager, AI Operations, you'll own complex projects and defined programs that support Fetch's AI and automation initiatives. You'll translate business objectives into operational plans, coordinate execution across teams, proactively manage risks and dependencies, and drive measurable outcomes within your area of responsibility. You'll partner closely with stakeholders across AI Operations, Fetch Labs, Sales, Implementation, GTM, and SMaC (Scan, Match & Catalog) to ensure work remains aligned, scalable, and effective. This role is ideal for someone who excels at bringing structure to complex initiatives, improving operational processes, and driving results in fast-moving environments. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities - Own complex projects and programs: - Lead large-scale projects and defined programs across Fetch's AI and automation initiatives from planning through execution, ensuring deliverables, timelines, and success metrics are achieved. - Translate business goals into execution plans: - Convert established business priorities into actionable project plans, milestones, workflows, and operating processes. - Drive AI evaluation programs: - Shape and sequence a portfolio of evaluation work, setting priorities across projects and grounding program plans in a real understanding of the eval lifecycle. - Set the bar for AI-native ways of working: - Use AI and automation tools natively, and define how the team applies them to plan, coordinate, and communicate at program scale. - Drive cross-functional execution: - Coordinate stakeholders across multiple teams, manage dependencies, and ensure work progresses efficiently toward shared objectives. - Manage risk and remove obstacles: - Identify project and program risks, anticipate where evaluation efforts will strain on capacity, dependencies, or methodology maturity, and resolve issues before they affect delivery, quality, or outcomes. - Improve operational effectiveness and consistency: - Design and implement workflow improvements, SOPs, documentation, templates, and tracking mechanisms that make execution more efficient, scalable, and repeatable. - Use data to guide decisions: - Define and track project metrics, evaluate outcomes, and use insights to recommend improvements and inform execution decisions. - Partner on AI-enabled solutions: - Work with Automation Specialists, AI Operations leaders, and technical teams to identify opportunities where automation and AI can improve operational performance. - Share expertise and support team development: - Serve as a resource for Project Coordinators and Senior Project Coordinators by sharing knowledge, providing guidance, and reinforcing operational best practices. Qualifications - 4+ years of experience with a strong working understanding of how LLMs, evaluations, and AI systems function across a portfolio, enough to drive program strategy and navigate ambiguity independently. - Native, day-to-day use of AI and automation tools (e.g., ChatGPT, Claude, or similar platforms), and the ability to raise the team's fluency around them. - Experience managing complex projects, programs, or operational initiatives with multiple stakeholders and dependencies. - Ability to navigate ambiguity, solve operational challenges, and make sound decisions independently. - Proven track record of managing timelines, risks, priorities, and deliverables across cross-functional teams. - Strong written and verbal communication skills with the ability to effectively partner across teams. - Proficiency with project management, reporting, and collaboration tools (e.g., Asana, Airtable, or similar platforms). Preferred Requirements - Experience in AI, automation, technology, or operations-focused environments. - Experience designing or improving workflows, processes, or operational systems. - Experience partnering with technical teams, engineers, data scientists, or automation specialists. - Project management certification (CAPM, PMP, Agile, Scrum, or equivalent). Compensation At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is [$86,000 - $100,000]. Discover our benefits and how our employees live rewarded at https://fetch.com/careers .

Role Description The Producer is the key owner and liaison for all functional areas of project management and engages on projects through content planning, content creation, author management/relations, production, rights and permissions, customer acceptance, and content archiving. The Content Producer executes on the delivery of all assigned program components and project tasks over the entire program lifecycle (initiate, plan, build, execute, control, release). The Producer is accountable to deliver high quality, commercially successful print and/or digital programs on time and within budget. High Level Responsibilities: - Manage the execution of content development and production plans for Math, Statistics, Engineering, and Computer Science titles (both print and digital). - Manage a select number of print and digital projects, which may range from low to high in complexity, including: - Printed textbooks, covers, and supplements - Ebooks developed in Pearson’s Bronte/CITE toolset - Digital supplements (e.g. PowerPoint lecture slides, HTML animations) - Digital-first products, such as REVEL or MyLab online courses - Manage author relationships and hire/manage other content creators. - Manage multiple vendors and subject matter experts, providing feedback as necessary. - Monitor rights and permissions and work with content providers to remediate rights issues and resolve editorial questions during content creation and production. - Proactively utilize and apply knowledge of editorial process, print/digital product workflows, and production processes, ensuring adherence to Pearson standards & requirements. - Ensure that appropriate content structure, enrichment standards, and accessibility standards are applied consistently throughout the content development and production process. - Communicate project status and dependencies to appropriate team members, including the Managing Producer or Director. - Work with other parts of the organization as necessary to ensure support in attaining output, quality, and productivity. Additional Responsibilities: - Engage in analytical and pragmatic problem solving, driving innovative changes and improvements to the project planning, development, and delivery process. - Resolve questions and problems independently, while escalating critical issues to appropriate colleagues and/or direct manager. - Learn and apply new technologies quickly to enhance customer experience, increase productivity, and reduce time to market. - Establish and carry a vision with regard to project delivery objectives, providing necessary guidance and support to team members. - Successfully manage multiple projects and project components with inter-related assets and timing dependencies. - Provide clear, timely, and appropriate written and verbal communication to internal and external stakeholders. - Behave ethically and with integrity, supporting Pearson’s core values, beliefs, and codes of conduct. Qualifications - Bachelor’s Degree - 3-5 years of project management experience - Strong computer skills with proficiency in Microsoft Office & Project, Adobe Acrobat, Illustrator, & Photoshop, and basic HTML/XML/CSS coding - Prior experience in publishing, with thorough working knowledge of industry standards - Basic understanding of rights and permissions process - Experience with transition from print to digital publishing - Experience working with onshore and offshore vendors Requirements - Excellent organizational, time-management, prioritization, and planning skills - Excellent attention to detail - Excellent oral and written communication skills in English - Ability to learn quickly and drive innovation - Ability to set agendas and lead successful meetings - Ability to create and manage project schedules and budgets - Strong leadership skills - Ability to develop and maintain excellent working relationships with others - Ability to work across teams as necessary to ensure optimal success - Ability to seek out alternate perspectives and practice active listening and empathy