TMS

• Design, develop, and maintain the Transactional Billing Automation platform, including tracking contract information, prepaid usage blocks, rollovers, and calculating projected usage and balances. • Build and support responsive web application and RESTful APIs to automate transactional billing operations and reduce manual processing. • Develop dynamic UI components for managing customer contracts, multi-product selections, invoice details, and billing summaries. • Implement business logic for prepaid balances, rollover amounts, block total calculations, invoice validations, and contract lifecycle management. • Collaborate with product owners, software engineers, and QA engineers to gather billing requirements and deliver scalable automation solutions. • Create reusable components, clean architecture patterns, and well-documented APIs to improve maintainability and long-term scalability. • Develop unit tests, integration tests, and automated validation processes to ensure billing accuracy and support safe application enhancements. • Participate in code reviews and enforced coding standards, security best practices, and performance optimization techniques. • Develop operational dashboards and billing reports to provide visibility into contracts, prepaid usage, rollover balances, projected customer usage, and actual consumption trends. • Follow development standards, branching strategies, and pull request workflows to deliver clean, secure, and maintainable code through reviews and testing. • Support Agile development processes, including sprint planning, backlog refinement, stand-ups, demos, and retrospectives.

• Lead and facilitate Agile/Scrum ceremonies including daily stand-ups, sprint planning, retrospectives, and backlog grooming. • Work closely with engineering and cross-functional teams to drive Agile implementation and transformation initiatives. • Remove impediments and support teams in achieving sprint and project goals. • Partner with Product Owners, stakeholders, and development teams to ensure alignment on priorities and deliverables. • Track sprint progress, team velocity, risks, and dependencies using Agile management tools. • Promote Agile best practices and continuous improvement across teams. • Support release planning and ensure timely delivery of projects. • Drive effective communication between business, technical teams, and leadership.

• Architect holistic cybersecurity solutions that meet business objectives • Lead the security architecture initiatives across the organization • Collaborate with cross-functional teams to embed security in all technology solutions and processes • Conduct security assessments and devise strategies for risk management • Stay updated with industry threats and implement appropriate security measures

• Lead the convergence of rapid application development and enterprise-grade communication infrastructure. • Bridge the gap between low-code agility and the robust requirements of real-time telephony. • Build high-performance, user-centric applications on the Mendix platform that communicate directly with Avaya Unified Communications (UC) and Contact Center (CC) ecosystems. • Empower agents and stakeholders with custom dashboards, automated workflows, and seamless omnichannel experiences.

• Architect a Self-Healing, Autonomous Data Fabric. • Replace legacy ETL with a "nervous system" where metadata is active, governance is computational, and data sharing is zero-copy.

• Design, develop, and maintain low-code applications and data workflows• Combine rapid application development skills using OutSystems with advanced data preparation, analytics, and automation capabilities using Alteryx

• Design, develop, and maintain low-code applications and data workflows• Combine rapid application development skills using OutSystems with advanced data preparation, analytics, and automation capabilities using Alteryx

• Responsible for all aspects of the organizations database management strategy, integrity, and design • Lead discussions and mentor application and database development staff • Provide strong technical direction and guidance, project management skills • Facilitate and lead collaborative cross functional workgroups to resolve complex problems in real-time • Architect and develop ETL using Microsoft SQL server Integrations services • Install, configure, support, and troubleshoot Microsoft SQL Server • Ensure that routine or special database software upgrades, maintenance, security audits, and patches are performed • Provide leadership in the overall database designs and setup • Provide direction and methodology for the data warehouse design, creation, and maintenance

• Source candidates through job portals (Dice, Monster, Indeed), LinkedIn, and internal databases • Screen resumes and evaluate candidates based on job requirements • Conduct initial HR screening calls to assess communication, technical skills, and work eligibility • Coordinate interviews between candidates and clients • Maintain and update candidate records in ATS (Applicant Tracking System) • Build and maintain a pipeline of qualified IT candidates • Work on multiple requirements simultaneously with speed and accuracy • Follow up with candidates throughout the hiring process

• Support the analysis, design, and delivery of end-to-end Quote to Cash solutions • Work closely with business stakeholders, architects, and delivery teams • Translate revenue and pricing requirements into scalable Salesforce Revenue Cloud Advanced solutions • Document business requirements related to Quote to Cash processes • Collaborate with solution architects and developers • Support configuration validation for Salesforce CPQ Advanced Approvals, Order Management and Billing • Facilitate requirement workshops, backlog grooming, and design walkthroughs • Support System Testing, UAT, and defect triage related to Revenue Cloud functionality • Assist with data validation, reporting requirements, and process documentation • Act as a liaison between business users and technical teams throughout the delivery lifecycle