Furnished Quarters logo
Furnished Quarters

Privately owned and operated supplier of short-term furnished housing. Encouraging people to "stay different" since 1998

Global Solutions Manager

Solutions EngineerSolutions EngineerFull TimeRemoteSeniorTeam 51-200Since 1998H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

4 days ago

Salary

$90K - $110K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

Global Solutions Manager

Furnished Quarters

• Provide day-to-day leadership, coaching, and career development support to the Global Leasing Coordinators • Monitor daily workload distribution, work queues, and lease pipelines to maintain service levels and operational efficiency • Perform routine audits of leases, financial transactions, Salesforce records, Oscar records, and operational documentation to ensure quality and compliance • Oversee complex lease transactions, renewals, extensions, early departures, and other non-standard leasing scenarios • Review lease agreements, reservation details, partner invoices, and financial documentation to ensure accuracy, profitability, and compliance • Monitor partner performance against Service Level Agreements (SLAs) • Partner with Apartment Services to proactively resolve pre-arrival issues • Serve as the primary escalation point for complex lease issues • Develop and implement SOPs, workflow improvements, and automation opportunities

Job Requirements

  • Bachelor's degree in Business, Hospitality, or a related field
  • 4+ years of experience within the furnished housing sector, including apartment procurement or supply chain operations
  • 5+ years of experience managing people or teams
  • Strong analytical and problem-solving skills
  • Proficiency in Salesforce or a comparable CRM platform
  • Ability to read, write, speak, and understand English fluently
  • Proficiency in Microsoft Office Suite

Benefits

  • Health insurance
  • Paid time off
  • Professional development

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