Role Description We are looking for a Key Account Manager to join our startup that has the #1 app in one of the largest industries in the world. Key Account Managers at Raken are the primary relationship owners for clients within our upmarket segment. You will act as the strategic point of contact throughout the customer journey, building long-term relationships that drive business outcomes, conducting business reviews, preparing for and executing renewals, and identifying deeper adoption opportunities. Your goal is to ensure each of your clients achieve measurable success with Raken, driving client satisfaction, retention, and long-term value. This is a proactive role that requires a strong blend of technical proficiency and relationship-building skills. You will work cross-functionally to advocate for your clients’ needs and you will be ruthlessly focused on ensuring your clients successfully adopt new product features as Raken evolves. This role will work with clients of varied technical and organizational backgrounds, requiring the ability to seamlessly pivot from driving field adoption with foremen to building strategic alignment with C-suite executives. This is a remote position for candidates located anywhere in the continental US. If a candidate is local to the San Diego area, the position is available as a hybrid role with the company HQ/Office located in Carlsbad, CA. This is an exempt position. Qualifications - 3-5 years in SaaS account management or client-facing roles - Demonstrated experience owning renewals and long-term retention goals within assigned accounts - Strong written and verbal communication skills - Strong presentation skills, as well as ability to master technical workflows - Curious problem solver, focused on identifying risk early and finding solutions that drive long-term customer success - Relationship builder, driven by the opportunity to proactively create and develop relationships within assigned accounts - A strong desire to execute, drive impact and deliver measurable results - Positive attitude, self-starter, and a great teammate Requirements - Spanish fluency is a bonus - Ability to come into our Carlsbad, CA office 2-3 times per month Benefits - Medical, dental and vision with generous employer contribution - HSA/FSA - Life/LTD - Generous PTO - 12 Paid Holidays - 401k + Match - Continuing education - Free on-site gym - Monthly Social Events - Excellent company culture - Modern office with Ocean view and amenities

Role Description Overall responsibility is the establishment, maintenance and growth of resin distribution sales in assigned territory. - Devote full-time to the business and affairs of Chase Plastic Services, Inc., and use your best efforts to perform faithfully and efficiently the responsibilities assigned to you. - Adhere to the Account Manager List of Expectations (attached) as well as meet or exceed any financial and administrative objectives as assigned by your Manager or Chase Plastics Services. - Active use of a process to maximize call frequency at high-potential accounts using concepts such as Call Zones, Account Segmentation, To-Do Lists, and Target Tracking. - Communicate and work with suppliers to bring new opportunities and get preferred distributor status. - Ability to work independently and in a self-directed manner. - Develop and track annual sales and trading margin budgets. - Maintain CRM database daily. Company Description

Role Description We are looking for an Account Manager to join our startup that has the #1 app in one of the largest industries in the world. - Serve as the strategic point of contact and relationship owner for customers within our Core Market. - Establish, map, and maintain deep relationships with Executive Sponsors and Economic Buyers (e.g., VPs of Operations, CFOs, Owners) to ensure Raken aligns with their overarching business goals. - Own and drive renewals, retention and adoption for assigned accounts. - Conduct regular business reviews and proactively engage with customers to identify and execute on opportunities that continually increase the value they get from Raken. - Increase customer product awareness by building credibility within each of your accounts, operating as a thought leader, and building and executing strategic account plans. - Be a problem solver - manage escalations with urgency and seek to solve customer issues in a thorough, outcome driven manner. - Identify at risk customers and deliver solutions to mitigate churn risk. - Be your customer’s champion, collaborating with Sales, Product and Onboarding teams to share feedback and ensure customer needs are heard. Qualifications - 2-3 years in SaaS account management or client facing roles. - Demonstrated experience owning renewals and long term retention goals within assigned accounts. - Strong written and verbal communication skills - comfortable leading client facing meetings, strategy sessions, business reviews, renewal contract discussions and more. - Strong presentation skills, as well as ability to master technical workflows. - Curious problem solver, focused on identifying risk early and finding solutions that drive long term customer success. - Relationship builder - driven by the opportunity to proactively create and develop relationships within assigned accounts. - A strong desire to execute, drive impact and deliver measurable results. - Have a positive attitude, be a self starter and above all, a great teammate. Requirements - Spanish fluency is a bonus. - Ability to come into our Carlsbad, CA office 2-3x per month. Benefits - Medical, dental and vision with generous employer contribution. - HSA/FSA. - Life/LTD. - Generous PTO. - 12 Paid Holidays. - 401k + Match. - Continuing education. - Free on-site gym. - Monthly Social Events. - Excellent company culture. - Modern office with Ocean view and amenities.

Role Description We are seeking a motivated and detail-oriented Remote Sports & Live Entertainment Coordinator to join our growing team. In this role, you will assist clients with planning travel centered around sporting events, concerts, theater performances, festivals, and other live entertainment experiences. You'll research destinations, coordinate accommodations, organize itineraries, and help ensure every trip is planned with accuracy and exceptional customer service. This position is ideal for someone who enjoys travel, hospitality, live events, and helping clients create unforgettable experiences. - Research travel options, hotels, transportation, and live entertainment experiences based on client preferences - Prepare travel quotes, proposals, and customized itineraries - Coordinate accommodations and travel logistics for sporting events, concerts, theater productions, and festivals - Communicate with clients to gather travel details and answer general inquiries - Coordinate with travel suppliers and hospitality partners to confirm reservations and travel arrangements - Maintain accurate client records and booking documentation - Deliver professional and timely customer service throughout the planning process Qualifications - Excellent written and verbal communication skills - Strong organizational skills and attention to detail - Proficiency with basic computer skills (email, web browsing, Microsoft Office or Google Workspace) - Ability to manage multiple projects, prioritize tasks, and meet deadlines - Reliable internet connection and a distraction-free remote workspace - Previous experience in customer service, hospitality, event planning, administrative support, or travel is a plus but not required Benefits - Flexible remote work schedule - Supportive and collaborative team environment - Opportunity to build experience in the travel, hospitality, and live entertainment industries - Access to travel-related discounts and perks after eligibility requirements are met - A rewarding role helping clients create memorable sports and entertainment travel experiences