Role Description Our Actuarial team is currently seeking an Actuarial and Analytics Business Analyst in our Worcester, MA office or remote work location. This is a full time, exempt role. POSITION OVERVIEW: - Independently completes routine actuarial and/or analytics processes with limited supervision. - Provides quantitative support for product development, financial analysis, management reporting, and other actuarial and/or analytics research, with direction. - Extracts and integrates data from various databases to analyze and develop reports and spreadsheets. - Capable of independently handling all aspects of routine filing preparation where standard actuarial support is required. IN THIS ROLE, YOU WILL: - Assist in the training and development of other actuarial and/or analytics talent and may act as a peer mentor. - Analyze pricing, reserving, or corporate profitability and capital management data. - Analyze company and industry experience as required. - Design and prepare special reports and other data compilations as requested. - Understand and draw inferences from data being collected. - Communicate with internal and external customers to discuss analysis results. - Analyze, compile, and perform competitive analysis. - Prepare preliminary recommendations under supervision. - Prepare and present actuarial and/or analytics findings to management and business partners. - Provide support on routine insurance department inquiries. - Monitor compliance with ISO, NCCI, State Rating Bureau filings, and SOX and recommend actions. - Maintain pricing, reserving, or corporate capital management systems. - Perform liaison function between systems and actuarial department. - Prepare and maintain documentation for existing processes. - Adhere to peer review guidelines. - Perform other projects and assignments as directed. - Employees are expected to meet the essential functions of their role, including maintaining regular, predictable and reliable attendance and adhering to their assigned work schedules. - Onsite attendance requirements may vary by position and are subject to change based on business needs consistent with applicable law. - Communicate effectively with internal and external stakeholders using appropriate channels, including phone, email, teams, and in person interactions as required. - Ability to maintain sound judgement and attention to detail while managing multiple priorities under pressure in a fast-paced environment. Qualifications - Bachelor’s degree - At least 3 years of experience in Property/Casualty actuarial and/or analytics work - Quantitative background - Familiar with Property/Casualty insurance rate making and reserving concepts - Adept in desktop applications and software tools - Analytical Thinking - Applies analytical techniques (e.g., separating a complex whole into its parts or elements to resolve problems or issues). - Communication of Results - Ability to express concepts (e.g. business, technical, and other), ideas, insights, opinions, and conclusions, so that others understand or are persuaded to act. - Create an environment that encourages and values the opinions of others and promotes sharing of information and ideas. - Information seeking - Thoroughly investigates and researches multiple sources to expose details and complete information about resources, issues, problems, and so forth. - Conducts in-depth research, asks probing questions, and transcends surface issues. - Self-Management - Effectively plans and organizes their work to achieve desired outcomes. - Demonstrates flexibility in applying different approaches to changing work demands. - Shows confidence in own abilities to meet challenges and can maintain performance under stress. - Seeks improvement through learning, development, and feedback. Physical Demands and Work Environment - Ability to use a personal computer and other standard office equipment. - Ability to work in a fast paced or stressful environment. - Ability to travel as necessary. - Ability to sit and/or stand for extended periods. - Employees are expected to participate professionally in virtual meetings. Use of video cameras is expected under most circumstances. Career Development It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. Benefits - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only)

Role Description The Subscription Revenue Analyst is responsible for delivering accurate, timely, and standardized analysis of subscriber activity across the subscription-to-cash lifecycle. This role supports all circulation-related business areas by ensuring consistent, reliable reporting and leveraging automation to improve data accuracy and efficiency. The Subscription Revenue Analyst plays a key role in optimizing the end-to-end subscription-to-cash process by identifying opportunities for standardization and automation across billing, payment application, and revenue recognition. This includes partnering with cross-functional teams to streamline workflows, reduce manual intervention, and improve system integration and data flow. In addition, the analyst supports business initiatives and project analysis by evaluating the operational and financial impact of system enhancements, pricing strategies, and process changes, ensuring improved efficiency, accuracy, and long-term scalability. Responsibilities - Assists in the development and implementation of standardized analytical tools, dashboards, and reporting, including ad hoc analysis as needed. - Identifies opportunities to improve productivity and insight generation through automation, process optimization, and elimination of redundant activities. - Partners with cross-functional teams including Circulation Operations, Customer Service, Marketing, and IT to support initiatives such as system migrations, billing enhancements, and reporting improvements. - Analyzes variances within the subscription-to-cash lifecycle, including discrepancies in billing, payment application, and recognized revenue, and delivers clear root-cause explanations. Qualifications - Bachelor’s degree in business, Finance, Accounting, or related field (or equivalent experience). - 2+ years of analytical experience, preferably in circulation, subscription, or revenue analysis. - Strong organizational and problem-solving skills. - Advanced Excel including Power Query and data analysis skills. - Ability to synthesize large datasets into meaningful insights and recommendations. - Effective communication and interpersonal skills for working across teams. - Experience in a consolidated financial environment preferred. - Familiarity with financial planning or reporting tools. Requirements - The annualized base salary for this role will range between $50,000 and $55,000. - Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. - Note: variable compensation is not reflected in these figures and based on the role, may be applicable. Benefits - USA TODAY Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. - We will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of various classifications protected by applicable federal, state and local laws. - Applicants who require a reasonable accommodation, as a result of an applicant’s disability or religion, to complete this employment application should contact USA TODAY Co., Inc.’s Recruitment Department.

Role Description The ideal candidate will work cross-functionally with internal teams, practices, and external partners to address issues, enhance operational workflows, and ensure the accurate and timely processing of insurance and patient financial transactions. This position integrates revenue cycle expertise with patient statement operations, office support, and reporting. Primary Responsibilities: - Own end-to-end patient statement workflows, including review, distribution, follow-up, and resolution of billing inquiries across 260+ practices. - Track patient statement activity, aging, and outstanding balances, ensuring accurate reporting and visibility to leadership. - Coordinate with practices, internal RCM teams, and vendors to resolve billing discrepancies and workflow issues. - Provide troubleshooting support for billing, insurance verification, and patient statement inquiries. - Manage and resolve RCM tickets in Freshservice, including documentation, follow-up, and escalation. - Navigate multiple PMS systems to extract and analyze patient AR data. - Collaborate with vendors to manage and improve statement processing and resolve escalated issues. - Maintain accurate records and ensure compliance with confidentiality standards and organizational policies. - Communicate issues, updates, and resolution timelines clearly and effectively. - Meet productivity standards and deadlines established by RCM leadership. - Support special projects and additional duties as assigned. Qualifications - Strong verbal and written communication skills. - Organized, detail oriented, comfortable with problem solving independently, technology savvy. - Experience with patient statements, billing support, or healthcare administration. - Excellent organizational and multitasking abilities. - Customer service–focused with a patient-centered approach. - Ability to work easily and cooperatively with other departments. - Ability to work independently and collaboratively in a fast-paced environment. - Ability to troubleshoot data files including but not limited to csv, xls, pdfs, txt. Requirements - Graduate of four-year high school or equivalent (GED). - 2 - 5 years: two to five years of healthcare RCM/admin experience related to the duties described. - Skills and Knowledge of EMR software functionality and operations. - Proficiency in Microsoft Office Applications.

Role Description Cinchio Solutions is looking for a talented Operations Analyst to join the team! As an Operations Analyst, you will lead and oversee core operational strategies and ensure scalable, effective systems that support long-term client success and internal efficiency. This position is responsible for: - Inventory control systems - System configuration strategies - Hardware deployment oversight You will work independently under the general direction of the Director of Customer Success to ensure strategic alignment and efficient processes across our operational landscape. This position may require travel. Qualifications - Bachelor’s degree in Business, IT, or a related field. - Knowledge or experience in the hospitality market, including EPOS systems, mobile and kiosk solutions. - Basic understanding of SaaS platforms. - Exceptional communication skills with the ability to build relationships, manage expectations, and provide strategic guidance. - Proficiency in inventory systems and project management tools. - Advanced analytical skills to interpret operational trends and drive data-informed decisions. Requirements - Serve as an integral part of the Operations team, offering 1st and 2nd line support to clients via phone and email channels. - Work effectively within the Cinchio Team to resolve project issues, utilizing solution-focused communication. - Manage testing & deployment for installations. - Oversee client operations protocols and develop scalable frameworks for support delivery. - Provide high-level guidance to resolve escalated client issues and ensure alignment with SLAs. - Operate autonomously in identifying and implementing operational improvements. - Lead the evaluation, selection, and implementation of enterprise inventory control systems. - Maintain and track accurate inventory levels, manage stock adjustments, and ensure compliance during audits. - Make inventory-related recommendations to leadership based on data and performance trends. - Design and implement configuration strategies for EPOS databases and Cinchio's software platform to meet client and business-wide needs. - Oversee hardware configuration and testing strategies, ensuring components meet deployment standards. - Build strong relationships for sustainable future business and repeat engagements. - Attend team meetings to provide updates on project status and share successes and challenges to foster continual business improvements. - Manage cross-functional initiatives and drive project execution. - Ensure that operational workflows align with strategic goals and client expectations. Benefits - Full-Time, Exempt. - $75 monthly cell phone stipend. - Flex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope. - Medical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable. - Participation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods). - Short-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave. - Parental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event. - SSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family’s serious medical conditions. - Up to 5 days Paid Bereavement Leave. - On-Demand Pay Program: Get access to a portion of earned wages before payday. - Meal Plan & Employee Discounts where applicable. - Paid sick leave is provided in accordance with applicable state and local laws.