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Service Development Director – Anti Fraud
Location
France
Posted
6 days ago
Salary
0
Seniority
Lead
Job Description
Service Development Director – Anti Fraud
SGS
• Lead the development, enhancement, and lifecycle management of services across the assigned portfolio. • Conduct market analysis and identify growth opportunities, emerging trends, and competitive developments. • Define and execute product and service strategies aligned with customer needs and business objectives. • Drive revenue growth, profitability, and annual budget achievement across the portfolio. • Develop and validate business cases, service proposals, CAPEX requests, and strategic tender submissions. • Collaborate with Sales and Market Development teams to develop effective go-to-market strategies and support commercial success. • Ensure consistent implementation and harmonization of services globally through close collaboration with Operations and Standardization teams. • Foster innovation, knowledge sharing, and continuous improvement while maintaining compliance with company policies and integrity standards. • Build strong relationships with Sales, Operations, IT, Centers of Expertise, and external technology partners.
Job Requirements
- Bachelor's degree in Business, Finance, International Trade, Public Administration, Engineering, or a related field.
- Significant experience in service development, product management, business development, or commercial leadership roles.
- Proven track record of driving revenue growth and managing profitable service portfolios.
- Strong experience developing business cases, strategic proposals, and investment justifications.
- Excellent understanding of market analysis, competitive positioning, and service innovation.
- Experience leading cross-functional and international teams within a matrix organization.
- Strong knowledge of technology-enabled services and digital solutions.
- Fluency in English and French.
Benefits
- Remote work options
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