National University

• Assist students in understanding the foundation of scholarly writing and using an academic voice, allowing them to relate the concepts across all courses as well as in their personal and professional life • Assist students in understanding APA guidelines related specifically to written communication • Assist the student in being able to critically analyze existing research with a focus on qualitative methodology • Assist students in presenting a compelling argument for why a study is needed that is rooted in existing literature and theory • Implement best practices in working with adult, and online students at the bachelor’s, master’s, and doctoral levels • Provide synchronous one-to-one and group academic coaching • Provide asynchronous screencast or written coaching feedback • Assist students in becoming autonomous, self-directed learners • Provide post-coaching session feedback to students • Maintain records of student contact • Engage in the assessment of student learning • Help students identify their learning strengths and weaknesses and connect them with the necessary resources to aid in success • Evaluate student learning styles, skills, deficiencies, and goals; identify appropriate learning resources for them to use, and facilitate their use of those resources • Develop academic resources to include video tutorials and lessons on assigned topics • Stay current with organizational, educational, and faculty development policies that affect the academic Success Center (ASC) • Continually improve coaching skills • Support the mission of the Academic Success Center (ASC) within National University • Participate in required training, coaching, and other activities that promote high-quality coaching • Attend team meetings • Other duties as assigned by the Academic Success Center (ASC) Director and/or Coordinator

• Efficiently deliver didactic and/or clinical instruction online to students. • Plan and deliver an effective 'classroom' experience through Zoom. • Effectively engage students, utilizing a variety of teaching methods. • Evaluate students in classroom and clinical settings utilizing effective educational methods. • Grading assignments and responding to student inquires within 48 hours. • Communicate effectively with students, staff, and faculty, both verbally and through written communication. • Focus on student-centered learning in all aspects of curriculum.

• Efficiently deliver didactic and/or clinical instruction online to students. • Plan and deliver an effective “classroom” experience through Zoom, that promotes learning of course/program learning objectives and prepares the student to be a competent, beginning Nurse Practitioner. • Effectively engage students, utilizing a variety of teaching methods. • Evaluate students in classroom and clinical settings utilizing effective educational methods and tools. • Grading assignments and responding to student inquiries within 48 hours of assignment submission. • Responding to student inquiries via email within 24 hours of receipt of the email, thus providing timely feedback to students' questions and concerns. • Communicate effectively with students, staff, and faculty, both verbally and through written communication. • Focus on student-centered learning in all aspects of curriculum.

Role Description Are you passionate about Social-Emotional Learning (SEL) and helping educators create stronger outcomes for students? Do you thrive on building meaningful relationships, supporting school leaders, and driving mission-focused growth? Sanford Harmony Academy is seeking a relationship-driven Account Executive to help expand the reach and impact of our SEL solutions across Texas. This is more than a sales role—it's an opportunity to partner with educators, support meaningful implementation, and help create positive outcomes for students and school communities. In this role, you will: - Develop and manage relationships with school districts, education leaders, and community partners throughout Texas. - Lead consultative sales conversations focused on understanding challenges and delivering solutions that support student and educator success. - Manage the full sales cycle, from prospecting and relationship-building to onboarding and implementation planning. - Support districts through successful adoption by coordinating training plans, implementation schedules, and ongoing engagement strategies. - Conduct virtual trainings and collaborate with internal teams to ensure high-quality customer experiences. - Attend conferences, regional events, and networking opportunities to build partnerships and generate new business. - Maintain an active sales pipeline and leverage Salesforce CRM to manage accounts, opportunities, and follow-up activities. - Work closely with leadership and cross-functional teams to achieve growth goals while advancing the Harmony Academy mission. Qualifications - Bachelor's degree in Business, Marketing, Education, or a related field. - 5–7 years of experience selling educational programs, edtech solutions, or related services. - Experience implementing educational programs and delivering professional development in K-12 settings. - Demonstrated success managing complex sales cycles and building relationships with education leaders. - Strong communication, presentation, and consultative selling skills. Requirements - Remote position - Candidates must reside in Texas - Frequent travel throughout the region required - Up to 50% travel Benefits - Salary Range: $63,720 – $86,020 annually - Competitive benefits package that includes health coverage, retirement savings, paid time off, tuition benefits, and professional development opportunities.

Role Description The IT Product Manager owns a product or application as the champion and subject matter expert. They will develop and coordinate the product backlog, or the prioritized list of requirements for future product development. The IT Product Manager innovates, launches, and maintains applications and products under their jurisdiction. They utilize big-picture vision and planning, as well as technical and detail-oriented skills at the task level, to provide guidance to all organizational teams involved with the product. The IT Product manager is consistently available to the technical teams to answer any questions team members have regarding the business owner’s view of how they’re implementing a product feature. Additionally, they represent the product and the organization, and as such, holds self to exemplary professionalism with excellent problem resolution and communication skills. - Champions, and serves as subject matter expert in the assigned products and applications. - Builds strong relationships with business leaders, through regular communication. - Stays up-to-date on vendor product updates and roadmaps, proactively sharing upcoming features with business leaders. - Collaborates with product vendors, matching product capability with business owner needs. - Collaborates with business leaders to develop roadmaps and drive products from concept to launch in a fast-paced environment. - Owns and executes product roadmap. - Oversees innovation and end-to-end launch and maintenance of products. - Leads the planning and implementation of projects. - Leads discovery, sets scope, estimates, and develops business case(s) for new engagements. - Reviews business needs, identifies priorities, and works with the Project Management Office (PMO) team to outline deliverables, milestones, and identifies opportunities and risks. - Assists leadership to define, research, and prioritize improvement initiatives, ensuring alignment with organizational strategies. - Ensures projects all have clear design, build, run, maintain, support and security considerations met. - In collaboration with business leaders sets clear and measurable success metrics and KPIs for projects. - Provides leadership with updates, metrics, and reports throughout the whole SDLC. - Coordinates projects while collaboratively working with the PMO. - Translates product roadmap features into well-defined product requirements including features, user stories, tasks and acceptance criteria. - Creates and maintains detailed documentation of products. - Works with IT Leadership and PMO to manage product budget where appropriate. - Provides direction and support to product and project team. - Schedules and carries out User Acceptance Testing (UAT) with business owners. - Works in an Agile or Agile hybrid environment using best practices. - Leads the product functional design. - Works collaboratively with development and Quality Assurance (QA) teams. - Coordinates resolution of escalated issues. - Works with the release management team to coordinate releases and tests features post-release. - Performs other duties as assigned. Qualifications - Bachelor's degree preferred. - Minimum of five (5) years of working experience in business analysis required. - Experience with project analysis, estimating, business case development and financial analysis required. - Microsoft SQL Server database and Agile experience required. - Extensive experience in process improvement and project management preferred. - Experience with Customer Relationship Management (CRM) system required. - Experience with Student Information System (SIS) preferred. - Experience with Enterprise Resource Planning (ERP) systems preferred. - Comprehensive analytical, conceptual, and problem-solving experience required. - Previous experience serving as a project lead is required. - Experience in higher education preferred. - Experience working in a technology-driven enterprise is required. Requirements - Proven ability to motivate self and others while maintaining confidentiality, treating others with respect, and upholding organizational values. - Strong collaboration, facilitation, negotiation, and relationship‑building skills across diverse teams and levels, including internal and external partners. - Excellent communication skills, including active listening, clear professional communication, conveying requirements across teams, and providing status updates at the executive level. - Knowledge of artificial intelligence (AI) and large language models (LLMs) preferred. - Strong understanding of SDLC processes and experience designing, developing, and implementing software and hardware solutions, systems, or products. - Knowledge of system integrations and APIs, with the ability to understand how reporting outputs impact business decisions. - Working knowledge of both Agile and Waterfall methodologies, and the ability to write detailed requirements (user stories, BRDs, FSDs). - Proficient in running effective meetings with on‑site and remote teams using conferencing tools. - Strong analytical and problem‑solving skills with the ability to exercise independent judgment and propose alternative solutions. - Ability to establish KPIs and success criteria for products and projects and drive toward measurable organizational goals. - Ability to prioritize and execute tasks effectively under pressure in fast‑paced environments with multiple deadlines and shifting priorities. - Demonstrated accuracy, attention to detail, and strong time‑management skills, consistently delivering high‑quality work at high velocity. - Creative and innovative thinker who questions conventional approaches, encourages new ideas, and contributes to the design of new or improved processes. - Ability to work independently while fostering a cooperative, team‑oriented environment across diverse cultures in both small and large teams. - Intermediate proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and working knowledge of office management practices in higher education (preferred). Benefits - Salary range: $78,496.00 - $105,974.00, commensurate with experience. - Comprehensive well-being benefits for you and your family. Company Description National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws.

• With direct supervision, the Contractor Accounts Payable Specialist processes vendor requests, vendor invoices and employee expense reimbursements in a timely manner • Supports credit card program administration, including payment processing and reconciliation activities • Provides administrative and accounting support, and serves as a vendors’ main point of contact for questions related to payments and invoices • Maintains general knowledge of cost centers, spending categories, and budget authorities • Processes incoming physical and electronic mail; disperses invoices to team members • Reviews and prepares reconciliations of vendor invoices and statements to include investigation of past due balances on invoices; discusses discrepancies with vendors and reports progress to management • Will assist management with making corrections to accounts when necessary • Processes and monitors credit card payments in accordance with established policies and payment schedules • Reviews and reconciles credit card transactions, ensuring supporting documentation is complete, accurate, and compliant with organizational policies • Assists with creating new vendors in the system • Ensure accuracy of vendor tax documents • Participates in various vendor outreach campaigns • Research invoices for contracts and PO’s; works with functional departments to ensure all required documents are obtained for timely payment • Provides excellent customer service to all stakeholders, including vendors, facilities, and colleagues • Escalates issues with Accounts Payable Manager and budget authorities when appropriate

• Provides high-quality reference and instructional services to students, alums, faculty, and staff through various channels, including chat, text, phone, email, video conference, and other relevant modalities • Contributes to assessment efforts, which includes data collection and analysis, as well as co-curricular assessment of student learning • Develops and maintains library instruction targeted to students through multiple modalities, both synchronous and asynchronous • Provides instruction for graduate and undergraduate programs, conducts general instruction for general education courses, workshops, and facilitates webinars and event series as needed, including coverage for other liaisons • Actively participates in Library instruction initiatives • Collaborates with the entire library team to do collection development, assessment, and maintenance • Serves as the primary Library contact and information resource for assigned programs • Represents the Library at school committees and meetings, supports faculty initiatives, and provides training for faculty and staff on library initiatives, resources, and services • Provides research support for faculty and staff by designing, advertising, and assessing faculty research support tools and initiatives • Selects and de-selects digital materials in assigned subject areas • Participates in Library and University committees and other operational groups as appropriate • Maintains active membership and involvement in local, state, regional, and/or national professional associations and societies • Stays current on disciplinary research and academic library services and resources through reading, involvement in professional organizations, conference attendance, and research • Participates in library team initiatives such as guide reviews, outreach, tutorials, events, and webinars as directed • Serves as a leader as assigned

Role Description The School of Public Service at National University invites applications for part-time faculty in Homeland Security and Emergency Management. The successful candidate will have a demonstrated record of or potential for excellence in teaching in both fields and a commitment to serving the university’s diverse adult student body. This position primarily works closely with the Academic Program Director and other faculty within the program and contributes to ensuring program quality, student engagement, and success. - Lead classroom sessions onsite. - Provide expertise in assigned content area by maintaining current knowledge in the field. - Provide substantive, timely feedback to students on various assessment activities. - Maintain a positive, safe, inclusive student-centric learning environment. - Complete required tasks on deadlines (e.g., final grades, assessment, grading rubrics, input for grade appeals, etc.). - Maintain appropriate professional training and/or scholarly activities, when applicable. - Provide feedback to the course lead regarding the course content. - Identify at-risk students and collaborate with student services. Qualifications - Master's degree in Criminal Justice, Public Administration, Homeland Security, or a related field, or a Juris Doctor (J.D.) from an accredited institution, is required. - 3-5 years of experience in teaching Criminal Justice or a related field is preferred. - Experience in teaching adult learners. - Experience in developing and teaching online courses. - Must reside and be eligible to work in the United States. Requirements - A cover letter. - A curriculum vita. - Statement of teaching experience online and/or onsite for a diverse student body. Benefits - Salary/pay rate commensurate with experience, varying based on qualifications, skills, and competencies. - Comprehensive well-being benefits for you and your family. - For full details about our benefit plan offerings, please visit benefits.nu.edu .

Role Description The Senior Digital Analyst is responsible for end-to-end tracking, measurement, and reporting across digital products, UX experiences, and marketing journeys. This role ensures data accuracy and delivers actionable insights across websites, user journeys, and campaign performance. Partnering closely with UX, Marketing, Enrollment, and Web Development teams, this role connects behavioral data (GA4, Full Story), CRM data, and journey performance to drive conversion, engagement, and lead outcomes. Essential Functions: - UX, Digital Product & Full-Funnel Analytics: - Own end-to-end analysis across websites, digital products, campaigns, and user journeys. - Analyze user behavior, engagement, and drop-offs across all pages and experiences. - Deliver full-funnel visibility from campaign entry through conversion and lead/enrollment outcomes. - Connect campaign performance with on-site behavior and downstream results. - Provide insights to improve usability, conversion, and overall journey effectiveness. - Tracking, Data Integrity & Measurement Strategy: - Partner with Analytics on the UX implementation for UX funnels and products on the website and prospect products. - Define UX event tracking, conversion tracking, across all prospect digital properties. - Partner with Analytics on UX metrics to ensure data accuracy, consistency, and alignment across GA4, Full Story and CRM systems. - Implement UX Discovery, Engagement and Conversion KPIs, benchmarks, and scalable measurement frameworks across UX, product, and campaigns. - Maintain tagging standards, data structures, and documentation to support reliable reporting for UX. - Performance Reporting, Insights & AI Enablement: - Drive reporting, insights generation, and performance optimization across UX, product, and campaigns. - Build and maintain dashboards covering UX, product, campaign, and full-funnel performance. - Deliver regular and ad-hoc insights with clear, actionable recommendations. - Support optimization and experimentation efforts through data-driven analysis. - Enable and support AI-driven reporting and analytics, integrating behavioral, campaign, and performance data into scalable insights frameworks. - Other duties as assigned. Qualifications - Bachelor’s degree in computer science, design, human-computer interaction, or a related field. - 5–8+ years of experience in digital, web, or product analytics, with a strong focus on UX, product, and full-funnel performance. - Strong hands-on experience with GA4, including event tracking, funnel analysis, and performance reporting. - Experience with behavioral analytics tools (e.g., FullStory or similar) to analyze user journeys, engagement, and friction points. Requirements - Proven experience implementing and managing event tracking, conversion tracking, and campaign tracking across digital properties. - Strong understanding of tagging frameworks and data layers, ensuring accurate and scalable measurement across all pages and journeys. - Experience delivering full‑funnel reporting, connecting campaign performance, on‑site behavior, and downstream conversion/lead outcomes. - Experience building and maintaining dashboards and reporting solutions (e.g., Looker Studio, Tableau, Power BI). - Familiarity with CRM systems (e.g., Salesforce) and understanding of lead flows, attribution, and data alignment. - Proven ability to translate complex data into clear, actionable insights and recommendations that drive optimization and performance. - Exposure to or experience with AI‑driven reporting and advanced analytics, enabling scalable insights and enhanced decision‑making. - Strong experience and performance orientation, with the ability to define KPIs, work with GA4 and behavioral analytics, and translate user data into actionable experience and product recommendations. - Solid foundation in human‑centered design and journey mapping, with the ability to guide experience improvements across complex digital ecosystems. - Demonstrated ability to operationalize experience strategy, connecting insights to prioritized initiatives across web, CRM, enrollment, and digital product touchpoints. - Strong cross‑functional leadership and influence skills, partnering effectively with UX, Product, Enrollment, Marketing Automation, IT, and Data teams without relying on formal authority. Benefits - Comprehensive well-being benefits for you and your family. Company Description National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community.

• Provides leadership for the development and delivery of National University’s externally facing research, evaluation, and advisory services • Responsible for growing and sustaining a portfolio of client engagements • Collaborates with partners to understand needs and shape appropriate research, evaluation, or advisory solutions • Develops scopes of work, proposals, and engagement strategies • Ensures high-quality, timely delivery of work products • Coordinates internal contributors and external partners to achieve project goals • Builds and maintains strong relationships with external clients and community partners • Contributes to the growth and sustainability of the professional services portfolio