• Gather functional requirements from clients • Identify business needs and translate them into functional specifications • Perform GAP analysis between current processes and standard solutions • Document functional requirements and business rules • Collaborate with technical teams throughout the development lifecycle • Support definition of system integrations • Participate in meetings with international clients • Ensure deliveries align with defined requirements • Prepare process documentation and functional flows

• Optimize, standardize, and leverage the functionality of the ERP and other Business Systems. • Integrate systems into business processes for improved efficiency. • Participate in all aspects of the SDLC process. • Recommend opportunities for IT process improvements. • Collaborate with stakeholders to identify, analyze, and document functional requirements. • Develop and validate testing plans; conduct user testing; coordinate UAT. • Prepare documentation and train end users/stakeholders. • Write supporting documentation such as release notes and help articles. • Provide support activities escalated from the support team.

Role Description You will provide operational and user support for business system applications and related hardware that support division and corporate strategies. - You will respond to user questions, resolve user issues, escalate system problems to proper areas, and provide users with documents and tools to increase user capabilities within the application. - You will document and maintain business processes and business rules. - You will conduct user acceptance testing for business systems. - Identifies opportunities for improved user acceptance testing processes and methodologies. Qualifications - Oracle Enterprise Performance Management (EPM) - Enterprise Planning and Budgeting Cloud Service - Enterprise Profitability and Cost Management - Enterprise Data Management Cloud Service - Oracle Integration Cloud - Groovy Language - Demonstrated experience providing customer-driven solutions, support or service - Basic knowledge and understanding of unit, functional, performance, and user acceptance testing - Basic knowledge and understanding of how technology can be used to automate business processes - Demonstrated experience documenting work processes and business rules - Demonstrated experience using business systems to provide customer service Requirements - Significant requirement gathering experience - Insurance or financial industry experience a plus - Salesforce/Relate platform experience - Python, PowerBI and good broad technology prowess

Role Description As a CBRE Contract Support Analyst, you will provide administrative management of supplier contracts, certifications, and documentation consistent with internal and client requirements. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled. - Evaluate and administer agreements for contracted services, including preparing new contracts, renewals, and amendments. - Coordinate compliance procedures, facility maintenance, and landscaping requirements with vendors. - Identify safety, operational, and maintenance issues; schedule support for special facility maintenance and repair projects. - Track vendor performance utilizing established processes and systems; prepare basic reports for internal and external stakeholders. - Assist with the project management process involving internal and external contributors and vendors. - Have some knowledge of standard principles with limited practical experience in applying them. - Lead by example and model behaviors consistent with CBRE RISE values. - Impact the quality of own work. - Work within standardized procedures and practices to achieve objectives and meet deadlines. - Exchange straightforward information, ask questions, and check for understanding. Qualifications - Bachelor's Degree preferred with up to 3 years of relevant experience; in lieu of a degree, a combination of experience and education will be considered. - Ability to use existing procedures to solve standard problems. - Experience with analyzing information and standard practices to make judgments. - In-depth knowledge of Microsoft Office products, including Word, Excel, Outlook, etc. - Organizational skills with a strong inquisitive mindset. Benefits - Corporate welfare benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance. - 401(k) Plan. - Paid time off, parental leave, and holidays are available as established by Company policy. Company Description When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.