• Provide support for applications, services and servers at the University of Massachusetts Global. • Responsible for the setup, installation, configuration, upgrading, and evaluation phases of providing applications, services, and servers for customer use. • Provide technical, instructional, and administrative support to the UMass Global constituencies related to applications, services, and servers. • Manage application and server backups across the enterprise and cloud (AWS and Azure). • Diagnose, replace, upgrade, and repair applications, services, and servers for Windows and Linux. • Install new, upgrade existing, and troubleshoot application, service, or server related issues. • Use and maintain tools such as Azure Update Manager to manage operating system patching and enterprise services. • Write and maintain PowerShell scripts for reporting and system automation. • Handle technical inventories, shipping logistics, and equipment organization. • Perform work in accordance with systems diagrams. • Create and maintain training documentation for team members supporting applications and services. • Continuously assess all documented processes for improvements. • Provide high quality support to university customers. • Work with teams and team members to provide our customers an excellent experience. • Perform other duties as assigned.

Role Description We are seeking a skilled and motivated Junior Systems Administrator to join our growing global IT team. Based in Manila and covering US business hours, the ideal candidate will independently own day-to-day administration of our IT systems and infrastructure in support of users across our AMER, EMEA, and APAC regions. You will partner closely with our UK-based infrastructure team during the daily handoff window, take ownership of routine and complex tickets without frequent escalation, and contribute to the stability, security, and scalability of our global IT environment. This is an exciting opportunity for an engineer who enjoys solving real-world challenges and making an impact across a truly global business. Shift & Schedule: - This role operates on a fixed third shift, running from 9PM to 5AM, Sunday through Thursday nights. - Employees working this shift will receive shift differential pay to compensate for overnight hours. Responsibilities: - Install, configure, and maintain server hardware, software, and operating systems. - Maintain system stability, security, and data integrity; respond promptly to outages and incidents. - Act as an escalation point for End User Services teams on complex incidents and requests. - Work with teams across the business to identify system needs and deliver upgrades and enhancements. - Provide independent IT coverage during US business hours, working with the UK infrastructure team at the daily handoff and team sync. Qualifications - 3–5 years of relevant experience and/or a Bachelor’s degree in Information Technology, Information Systems, Business Systems, or a related field. - Systems knowledge should include the following; depth in some and exposure to others is welcome: - Operating systems (Windows, macOS, and Linux) - Microsoft 365 and the wider Microsoft Cloud Suite (Entra ID, Exchange, Defender, etc.) - Google Workspace - Atlassian Cloud (Jira, Confluence, etc.) - GitLab administration (permissions, tokens, repos, CI/CD, etc.) - Hosting platforms (Hyper-V, Azure, and AWS) - Endpoint management and deployment (Intune and JAMF) - Scripting and automation (Terraform and PowerShell) - Certificate management (SSL, authentication, etc.) - Basic understanding of ITIL or other IT service management frameworks is a plus. - Relevant certifications (e.g., CompTIA A+, Security+) are preferred. - Excellent communication skills, both written and verbal, with the ability to convey technical information to non-technical users effectively. - Comfortable working independently and willingness to work US business hours (Monday–Friday) following an initial 4–6 week training period on UK hours. Benefits - Shift differential pay for overnight hours. Company Description We are a team of multi-cultural, multi-disciplined professionals that are dedicated to making our clients successful and charting a new, innovative course for the commercial marine industry. Veson Nautical employs a staff of extremely capable creators and innovators all focused on meeting the goals of our clients. We invest extensively in employee development and experience to maintain focus and enthusiasm. Veson Nautical is a successful, rapidly growing global software company. Our clients are the world’s leading commercial maritime owners, operators and commodity trading companies. Veson’s solutions enable our clients to identify new opportunities and proactively manage their business to make more profitable decisions. With offices in Singapore, Tokyo, London, Stoke-on-Trent, Houston and headquarters in Boston, USA, Veson Nautical is a dynamic organization with a committed team of professionals. Dedicated to ensuring the highest levels of client satisfaction, Veson Nautical brings decades of experience, technical knowledge, enthusiasm and commitment to clients around the world. The combination of exceptional market growth and leading market position make this a superb opportunity for the right candidate.

Role Description We are seeking a Senior Endpoint Engineer to support a time-sensitive cybersecurity initiative focused on deploying CrowdStrike across enterprise workstation and server environments. This role will lead SCCM-based packaging, deployment configuration, and troubleshooting during a proof-of-value (POV) phase that transitions into production rollout. The ideal candidate is a hands-on engineer with deep SCCM experience and strong endpoint management skills who can operate independently in a fast-paced environment. Key Responsibilities - Build and maintain SCCM deployment packages for: - Workstations - Servers - Endpoint security agents (CrowdStrike) - Develop and test uninstall packages for legacy endpoint security tools (e.g., Trend Micro) - Configure SCCM deployment collections/groups and target endpoints appropriately - Define deployment rings/phases and assist in deployment scheduling and execution - Support proof-of-value (POV) deployments (approximately 400 endpoints) and scale to production (approximately 5,000 endpoints) - Execute deployment troubleshooting and remediation in collaboration with internal teams - Assist with validation of successful installations and endpoint compliance - Collaborate with systems and security teams during rollout cycles - Provide general systems administration support as needed (patching, ticket resolution, etc.) Qualifications - 5+ years of experience in endpoint engineering or systems administration - Strong hands-on expertise with Microsoft SCCM - Experience deploying software packages at enterprise scale - Solid understanding of Windows endpoint environments (workstations and servers) - Ability to create, modify, and troubleshoot SCCM deployments independently - Experience supporting enterprise rollout or migration projects Preferred / Nice-to-Have - Experience with CrowdStrike Falcon deployment - Familiarity with Intune and endpoint co-management - Experience with VMware Horizon (VDI) environments - Exposure to: - Nutanix / AHV - Red Hat Linux (RHEL 8/9) - Automation/scripting experience: - PowerShell (required) - Python, Ansible, or similar tools (preferred) - Prior experience in security tooling migration or endpoint consolidation projects Skills - System administrator - Active directory Additional Skills & Qualifications - Remote role (U.S.-based) - Must be able to work during core business hours and respond quickly during deployment windows - Interview process will be expedited (single interview preferred) Job Type & Location - This is a Contract position based out of Kansas City, MO. Pay and Benefits The pay range for this position is $55.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type - This is a fully remote position. Application Deadline - This position is anticipated to close on Jul 17, 2026.

Role Description As a Clinical System Lead, you will lead and direct one or more Clinical Data Science (CDS) project teams engaged in the initiation, planning, set up, maintenance, control, and closing of systems used in clinical trial projects. What you will be doing: - Support sales efforts by participating in and providing expertise to Business Development and assist with and present at Bid Defense meetings - Perform peer review of study team technical documentation and work output - Act as a contact point for internal and external customer teams on assigned studies - Assist in leading project kick off (internal and external) meetings - Perform quality control peer review of CRFs - Track and keep functional management and those responsible for project management informed of any issues that might affect project target dates, scope, or budget and escalate potential problems - Work independently and with other project leads, as needed, to negotiate timelines and key deliverables with clients and/or external customers and departments - Contribute to the oversight and management of system integration set up and vendor interactions where needed - Understand project level revenue recognition/forecasting process and provides input regarding actual and forecasts units/hrs (revenue and resources) to the CDS PM - Travel (approximately 15%) domestic and/or international Qualifications - 2+ years of clinical data management experience including implementation and management of clinical data systems - Technical understanding of relational databases and how they function and be able to create medium to complex data flow diagrams - Applied skills in project management, including the predictive elements of timelines, resource requirements, and financial tracking - Detailed understanding of protocol content and interpretation of data collection requirements, both considering user experience and underlying dataset structures - Ability to react quickly and adapt to changing requirements, processes, and timelines in an agile manner - Ability to lead teams in the internal UAT of configured System solutions - Excellent written and verbal communication skills - Bachelor’s degree or local equivalent Requirements - * Please submit all applications in English * - #LI-Remote - #LI-TP1 - Employment with ICON is contingent upon having the legal right to work in the country where the role is based. Benefits - Competitive base salary and performance related incentives - Health and wellbeing programmes including medical, dental, and vision coverage where applicable - Retirement and pension plans - Life assurance and disability coverage - Employee assistance programmes and wellbeing resources - Learning and development opportunities through structured training and career pathways - Benefits may vary depending on role and location. Company Description ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster. As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.