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UMass Global Career Bootcamps

Break into in-demand careers with UMass Global's Online Bootcamps in Software Engineering and Cyber Security.

Systems Administrator

System AdministratorSystem AdministratorFull TimeRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

Alabama + 12 moreAll locations: Alabama | Arizona | Idaho | Nevada | New Hampshire | North Carolina | Minnesota | Pennsylvania | South Carolina | Tennessee | Texas | Virginia | Wisconsin

Posted

3 days ago

Salary

$32 - $43 / hour

Seniority

Senior

Bachelor Degree3 yrs expEnglishAWSAzureCloudLinux

Job Description

Systems Administrator

UMass Global Career Bootcamps

• Provide support for applications, services and servers at the University of Massachusetts Global. • Responsible for the setup, installation, configuration, upgrading, and evaluation phases of providing applications, services, and servers for customer use. • Provide technical, instructional, and administrative support to the UMass Global constituencies related to applications, services, and servers. • Manage application and server backups across the enterprise and cloud (AWS and Azure). • Diagnose, replace, upgrade, and repair applications, services, and servers for Windows and Linux. • Install new, upgrade existing, and troubleshoot application, service, or server related issues. • Use and maintain tools such as Azure Update Manager to manage operating system patching and enterprise services. • Write and maintain PowerShell scripts for reporting and system automation. • Handle technical inventories, shipping logistics, and equipment organization. • Perform work in accordance with systems diagrams. • Create and maintain training documentation for team members supporting applications and services. • Continuously assess all documented processes for improvements. • Provide high quality support to university customers. • Work with teams and team members to provide our customers an excellent experience. • Perform other duties as assigned.

Job Requirements

  • 3+ years of application, server maintenance experience, supporting service desk staff using enterprise tools.
  • Desired: Bachelor’s Degree in Computer Science, CIS, MIS, or Business Administration and/or relevant experience.
  • Technical Certifications.
  • Prior experience providing support in an academic environment.
  • Experience and knowledge in Cloud hosting instance management and creation (AWS and Azure).
  • Experience and knowledge of PowerShell and the ability to write scripts for automation or reporting purposes.
  • Experience and knowledge of Linux and using a Linux Shell (RHEL, Bash).
  • Experience and advanced knowledge understanding of server virtualization technologies.
  • Experience and knowledge of Cluster/Highly Available environments.
  • Experience and advanced knowledge of Windows Server and Desktop Operating Systems.
  • Experience and knowledge in the Microsoft 365 and Azure environments.
  • Experience and knowledge of industry trends and best practices, including knowledge in using Microsoft technologies.
  • Experience and advanced knowledge of fundamental operations, problem diagnosis and correction of relevant computer software, hardware, cloud systems, and other equipment.
  • Thorough knowledge and understanding of, including proven experience, in using applications, servers, and services.
  • Ability to create and understand schematic diagrams, and system diagrams.
  • Knowledge and experience of customer service practices.
  • Strong oral and written communication skills.
  • Proven ability to exercise independent thinking and judgment to carry out duties in a timely manner, even when faced with interruptions, distractions, and fluctuating workload.
  • Strong commitment to customer service and teamwork.

Benefits

  • Medical, dental, and vision coverage with spending account options.
  • Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break.
  • Life, disability, accident, legal, identity protection, and student debt support.
  • 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution!
  • Tuition discounts for employees and family and Tuition Exchange program with other universities.
  • Counseling services, Free Calm Health subscription and year-round wellness programs.

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