• Represent CARD in a professional, loyal, and ethical manner • Follow and support adherence to all rules and regulations in accordance with CARD’s policies and procedures • Collaboration and participation in HR initiatives, meetings, trainings and work products • Help to research and comply with federal, state, and local employment laws and regulations • Responsible for background screening and onboarding compliance for new employees within assigned area; able to cover other areas and act as backup when needed • Conduct initial orientation to newly hired employees and follow up with outstanding items • Ensures compliance with USCIS Form I-9 Employment Eligibility Verification • Auditing I-9 exception reporting and notify HR Manager of noncompliant I-9s following escalation procedures • Responsible for accurate communication to the Business Partners regarding specified clearances, certification, and credentialing • Maintains and processes all Unemployment Notices in a timely and efficient manner • Monitor assigned email inbox and respond to inquiries in a timely manner • Maintain high level of confidentiality with company and employee documents • Attend and participate in meetings as required • Reporting, research, audits and other administrative tasks for the department, as assigned • Perform other duties as assigned

• Perform a variety of specialized, complex activities in the coordination of Human Resources (HR) for a large department. • Plan, coordinate, and participate in HR related programs and activities. • Investigate, document, and resolve HR problems and issues. • Serve as a primary contact for routine HR-related inquiries from managers and staff. • Review all personnel forms for completeness, accuracy, timing, and conformity to budget and policy guidelines.

Role Description We are seeking an experienced HR Generalist to support a large, globally matrixed organization. This role serves as a trusted advisor to managers and employees, providing hands-on support across various HR functions. - Serve as a primary HR point of contact for managers and employees across assigned business groups. - Provide guidance on employee relations matters, performance management, workplace concerns, corrective action, PIPs, and policy interpretation. - Support annual HR programs including performance reviews, compensation cycles, talent reviews, and employee engagement initiatives. - Assist with employee lifecycle activities including onboarding, promotions, transfers, leave administration, and offboarding. - Partner with leaders to support organizational changes, workforce planning initiatives, restructures, and large-scale reorganizations. - Draft and coordinate employee communications related to HR programs, policy updates, and organizational changes. - Conduct employee relations investigations and maintain accurate documentation. - Collaborate with Compensation, Talent Acquisition, Payroll, Benefits, and HR Operations teams. - Support HR process improvement and transformation initiatives within a fast-paced global environment. Qualifications - Bachelor's Degree in Human Resources, Business, or related field. - 3-5+ years of progressive HR Generalist experience. - Experience supporting exempt and professional employee populations. - Experience working within enterprise HRIS systems. - HR Certification (PHR, SPHR, SHRM-CP, or SHRM-SCP) preferred. - Exposure to global HR practices and supporting employees or managers across multiple countries. - Ability to independently research policies and apply HR guidance in a global environment. Requirements - Employee Relations (Highest Priority) - Employee relations case management - Workplace investigations - Manager coaching and consultation - Performance Improvement Plans (PIPs) - Corrective actions and employee exits - Conflict resolution and policy interpretation - Compensation & Career Frameworks - Annual compensation review cycles - Manager compensation support - Merit review processes - Job evaluation and role grading - Career architecture - Job leveling frameworks - Organizational Change Management - Workforce transformations - Organizational restructures - Change management initiatives - Employee communications during change - Organizational design or reorganization efforts - Compliance Knowledge - FMLA - FLSA - Leave administration - HR policy interpretation - Employment law fundamentals Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Company Description We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

Role Description This role is remote with travel up to 30% or more depending on business needs. The Director, Employee Relations partners with senior Employee & Labor Relations, Programs & Performance, Human Resources, and Operations leaders in contributing to the effective implementation of key preventative labor relations and associate relations programs and initiatives across the United States. The Director owns national strategy, governance, prioritization, and execution oversight for these initiatives and directly manages a team of Area Employee Relations Managers performing this work. Unlike the manager role, which is accountable for day-to-day execution within assigned areas, this role is responsible for: - Setting national employee relations and associate relations strategy, operating priorities, and governance standards in partnership with senior leaders. - Directly leading, coaching, developing, and managing Area Employee Relations Managers across the United States. - Providing direction to managers on priorities, risk escalation, resource deployment, and execution expectations. - Owning consistency of execution across regions by establishing common practices, frameworks, communications, and intervention standards. - Evaluating enterprise and regional employee relations trends, metrics, and organizational risk. - Making recommendations regarding DHL Supply Chain policies, procedures, and best practices. - Leading the design and enterprise-level integration of associate relations and employee engagement initiatives. - Sponsoring and providing input into the design and development of internal HR policies and procedures. - Directing and monitoring Human Resources and Employee & Labor Relations audits and resulting action items. - Providing governance support for post-audit action plans as directed by Human Rights Compliance leadership. - Establishing business-unit-wide techniques and processes aimed at increasing involvement, enhancing communications, and improving recognition. - Helping set strategic direction with senior management in support of employee and associate relations issues. - Leading the development and delivery of ER training strategy, content, and capability expectations. - Leading or providing oversight on projects related to business pursuits, start-ups, divestitures, closures, acquisitions, and integrations. - May have direct responsibility for Area ER Manager responsibilities within a specified region. - Performing other duties as assigned. Qualifications - Bachelor’s degree in human resources, industrial relations, psychology, sociology, or related field. - 8-10+ years of progressive experience in HR, with significant emphasis on labor relations and/or associate relations. - Professional certifications (PHR or SPHR), preferred. - Demonstrated experience leading, coaching, and developing professional managers in a matrixed or geographically dispersed environment. - Experience setting direction, translating strategy into execution standards, and achieving results through manager-led teams. Benefits - Business casual environment focused on teamwork, associate development, training, and continuous improvement. - Competitive wages. - Excellent affordable insurance benefits (including health, dental, vision, and life). - 401K plan. - Paid vacation and holidays. Company Description DHL Supply Chain contributes to an organization that is Connecting People and Improving Lives.