Role Description As a Cloud Billing Operations Sr. Lead, you will play a critical role in managing and optimizing our cloud billing processes and operations. This leadership position requires a deep understanding of cloud technology, financial operations of a SAAS business, scaling through Marketplaces & via Hyerscalers and strong ability to lead, influence and collaborate with cross functional teams. You will be a team leader, problem solver, detail-oriented, flexible, and focused on creating an excellent experience for both internal and external customers. To succeed in this position, the Cloud Billing Operations Sr. Lead will have a passion for recognizing areas of improvements and implementing change to contribute to enhancements of the overall workflow process. What You Will Be Doing - Collaborate with various teams including Support, Legal, OrderOps, Engineering etc. on escalated billing & contract issues to resolve customer disputes. - Working directly with customers as well as internal customers to understand and resolve their billing issues. - Managing, prioritizing, and tracking your team’s work in a case management system. - Leverage internal AI technology and documentation to achieve faster customer disputes resolutions. - Supporting communications, termination and bad debt write-off for delinquent customers, invoice reconciliation and marketplace cash application from various platforms. - Approve your team’s Process Return Authorizations and Credit Memos in Netsuite. - Work with the Cloud Billing (Engineering) Team to review/verify accounts subject to suspension due to nonpayment. - Understand the current business systems and workflows to help us make proactive process improvements. - Perform root cause analysis and drive scalable solutions. Qualifications - 5+ years of professional experience in billing operations, FP&A (Financial Planning & Analysis) or related financial operations. - Work hours flexibility: able to shift hours later to overlap with North American teams. - Good understanding of cloud technologies (e.g., AWS, Azure, Google) and cloud billing models. - Strong communication skills, both verbal and written; ability to interact with customers and other teams. - Strong attention-to-detail. - Creative problem solving skills. - Strong ability to work independently and prioritize in distributed, dynamic, fast-paced environment. - Accustomed to working with case management system. - Positivity! We each love what we do and believe that a positive attitude matters. - Proficiency in MS Excel or Google Spreadsheet. Bonus Points - Strong analytical skills. - Understanding of cloud technologies, e.g., AWS, Azure, Google and cloud billing models a plus. - Experience with NetSuite, Salesforce, Stripe. - Comfort using basic AI tools to increase efficiency and support day-to-day operations. - Basic proficiency in a SQL / Query language and/or Excel Macros. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with minimum of 16 weeks of parental leave.

• Ayuda a establecer y auditar proyectos para obtener e indexar imágenes, metadatos, registros históricos y genealógicos • Ayuda al supervisor a garantizar la calidad de los servicios de operaciones • Capacita y apoya a misioneros y voluntarios que apoyen la publicación e indexación de imágenes de importancia genealógica/histórica y brinden apoyo a las operaciones • Apoya a llevar el inventario de registros y/o equipo del centro de historia familiar • Crea documentación de capacitación y contenido de ayuda

Role Description We are seeking talented Female Voice Artists with a London or Manchester accent to support AI, media, and localization projects. The ideal candidate can deliver natural, expressive performances while matching the tone, emotion, and timing required for dubbing assignments. - Record dubbed audio in British English based on provided scripts and references. - Deliver clear, natural, and engaging performances. - Match the intended tone, emotion, pace, and style of the source content. - Follow project guidelines and pronunciation requirements. - Submit high-quality recordings free from background noise. - Review recordings for accuracy and completeness before submission. Qualifications - Native or near-native British English-speaking female. - London or Manchester accent preferred. - Excellent pronunciation, articulation, and vocal clarity. - Ability to perform different emotions, tones, and speaking styles. - Strong script-reading and interpretation skills. - Access to a quiet recording environment and reliable internet connection. - Ability to work independently and meet deadlines. Requirements - Experience in dubbing, voice acting, narration, animation, gaming, audiobooks, or media localization (Nice to Have). - Familiarity with audio recording and editing software (Nice to Have). - Access to professional recording equipment (Nice to Have). Company Description

Role Description Ensures accurate, timely maintenance, and synchronization of critical Provider data on all Provider databases, and systems such as Claims, Data Management, and Authorization/Referral systems. Accesses and utilizes multiple software applications. Applies business rules and knowledge of Provider contract language, pricing and reimbursement methodologies to each database/system to validate Provider information in all systems. Communicates with internal and external customers by phone and email to clarify data and follow-up on issues, working under timeline, accuracy and production targets. Requires the ability to manage a large amount of complex information, communicate clearly, and draw sound conclusions. Performs simple credentialing activities including performing primary source verifications and entering the initial data of potential Providers into the Provider database and credentialing system(s). Collaborates with the Provider Data Specialists and provides clear instructions to correct data issues. Ensures correct reimbursement and Provider data is housed in all downstream systems. Qualifications - High School Diploma or GED - If supporting TRICARE contract, must be a U.S. Citizen - If supporting TRICARE contract, must be able to receive a favorable Interim and adjudicated final Department of Defense (DOD) background adjudication - 2 years of varied responsible experience with computer database programs - 2 years of Health Care experience such as claims, provider data or authorization or referral processing - Experience with Microsoft Suite (including, but not limited to, Word, Excel and Outlook) - 1+ years of Health care claims resolution experience (Preferred) - Experience using a Provider Data Management System, Claims System, or Authorization/Referral system (Preferred) Requirements - Resolves Provider data discrepancies related to claims processing, including contract reimbursement rates within the allotted timeframe. - Manages daily follow up of Provider data correction requests and issues to ensure databases are current and accurate. - Ensures and maintains accurate data within the Provider Claims and Authorization databases. - Contacts providers to verify all credentialing, claims, and billing information. - Ensures appropriate tax documentation is obtained and imaged for Provider files. - Corrects reimbursement issues within claims payment system. - Develops, maintains, and processes reimbursement terms ensuring correct claims payment and downstream processing. - Reviews Provider contract language and identifies when a contract is out of compliance. - Processes Provider contracts, run reports, and responds to inquiries regarding contract compliance issues; images and indexes contracts and return images to network subcontractors; conducts quality assurance activities to ensure image quality and completion of image activities. - Queries primary sources and OIG, as applicable, to verify Provider credentials and qualifications. - Professionally and concisely communicates in writing and by phone, information and/or instructions for updating and correcting databases. - Resolves 1099 and W9 discrepancies. - Assist in the development and update of protocols and procedures. - Coordinates with Claims and other departments on Provider database related issues. - Resolves daily error reports which include data rejected from claims system including data rejecting from all downstream systems. - Performs other duties as assigned. - Regular and reliable attendance is required. Benefits - Medical, Dental and Vision Coverage - Paid time off - 401(k) Retirement Savings Plan (with matching) - Short-term and long-term disability, basic life, and accidental death and dismemberment insurance - Tuition reimbursement - Paid volunteer time - Frequent pay raises and overtime opportunities - Recognition and reward programs - Salary range typically from around $41,000 to $44,000 per year