We shape the future of cities.
Customer Solutions Expert - Modernization
Location
United States + 1 moreAll locations: United States | Canada
Posted
4 days ago
Salary
$126.6K - $166.2K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Solutions Expert - Modernization
KONE
Role Description Are you ready to make your next career move to join our team as our Customer Solutions Expert - Modernization for KONE Americas? - Collaborate with colleagues and customers in all stages of the sales funnel. - Contribute towards the successes of the company by meeting customers’ expectations. - Assist with estimating, engineering and solutions requests, and ordering process. - Knowledgeable on the laws and regulations regarding safety and environmental governmental regulations. - Demonstrate a passion for providing feedback and solutions. - Committed to promoting a culture of customer satisfaction and customer referral. As our Customer Solutions Expert – Modernization, you will be responsible for implementing the agreed upon sales strategy, policies and procedures for New Building Solutions (NBS) Major Projects. This position will be part of the Major Projects Sales Support team that targets, qualifies and secures NBS Major Projects in the Americas, and establishes strategy for their pursuit. This position includes estimating of Major Projects and partners with the global Major Projects organization to ensure support for the Americas business. Qualifications - 5+ years of progressive and successful Sales Experience with industry estimating tools and processes. - Knowledge gained through a 4-year college degree. Requirements - Proven success at working on multiple projects simultaneously. - Comprehensive understanding of KONE’s processes, policies and contracts/product offerings. - Familiarity with competitor product offerings and practices. - Sound working knowledge of construction industry. Benefits - Competitive salary - Flexible work schedule - Opportunities to learn and grow - 401K Employer Match - 401k Employer Non-elective Contribution - Well-being Program - Medical, Prescription, Dental and Vision Insurance - Digital Health Solutions & Telehealth - Health Savings Account (HSA) - Flexible Spending Accounts (FSAs) - Employee Family Assistance Program (EFAP) - Family & Medical Leave - Parental Leave - Leave to Care for a Domestic Partner - Paid Time Off & Holidays - Company Paid Life and AD&D Insurance - Supplemental Life and AD&D Insurance - Company Paid Short-term and Long-term Disability - Buy-Up Long-term Disability - Critical Illness Insurance - Hospital Indemnity & Accident Insurance - Identity Theft Protection - Legal Insurance - KONE Credit Union - Tuition Reimbursement - Commuter Benefits
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