Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Our vision is to transform how the world uses information to enrich life for all. Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. The Global Procurement team is an integral engine to Micron's growth, delivering best-in-class total cost and supply chain resiliency through cutting-edge predictive capabilities, risk analysis and a focus on sustainability and diversity. Our business goals are directly tied to the value we place on our team members - our greatest asset. We invest in our people through a skills-based learning and development model to create clear career pathways for development and career growth. We also strive to create an engaging and inclusive culture through building camaraderie and celebrating the diverse perspectives of all our global team members. Join us and discover why Micron's Global Procurement team is the preferred destination to unleash your talent! Reporting to the Senior Manager, Global Service Delivery (Procurement Operations), the Manager will lead a team responsible for delivering efficient, compliant, and customer-focused Procure-to-Pay operational support across global procurement. The role provides leadership, governance, and direction for high-volume procurement operations, including tail spend order support, purchase requisition / purchase order operational support, PO changes, supplier onboarding and enablement, Ariba catalog management, receiving / invoice issue resolution, operational reporting, audit support, and process documentation. The Manager will be accountable for service delivery performance, team effectiveness, process compliance, audit readiness, stakeholder satisfaction, and continuous improvement. The role will also serve as a Procure-to-Pay operations SME, supporting process design, operational controls, escalation management, system dependencies, and opportunities for automation and AI enablement. Lead Global Service Delivery Operations - Lead, coach, and develop a team responsible for Procure-to-Pay operational support. - Manage workload prioritization, team performance, service delivery standards, and operational escalations. - Oversee support for tail spend transactions, PR / PO operational support, PO changes, PO confirmations, supplier onboarding, catalog support, receiving issues, and invoice reconciliation matters. - Monitor KPIs such as turnaround time, backlog, aging items, error trends, rework, service quality, and stakeholder escalations. - Act as the escalation point for operational issues, process exceptions, stakeholder concerns, and cross-functional dependencies. - Ensure consistent SOPs, operating procedures, escalation paths, training materials, and knowledge documentation. Serve as P2P Operations SME - Provide subject matter expertise on Procure-to-Pay processes, including requisitioning, purchase orders, supplier onboarding, catalog management, receiving, invoice reconciliation, and procurement reporting. - Advise on process flows, role boundaries, controls, approval requirements, system dependencies, and operational best practices. - Support implementation of process changes, system enhancements, policy updates, and new service requirements. - Participate in process integration, transformation, and process change workshops to represent GSD operational needs and assess downstream impacts. - Provide input to senior leadership on operational risks, process gaps, resource needs, system constraints, and improvement opportunities. Own Governance, Compliance, and Audit Readiness - Ensure operations comply with procurement policies, approval workflows, internal controls, delegation of authority, and audit requirements. - Support SOX, IATF, customer audits, process audits, internal audits, and control reviews. - Maintain accurate SOPs, process maps, control documentation, transaction evidence, and audit support materials. - Partner with Finance, Compliance, Internal Audit, Quality, Procurement leadership, and process owners to address audit findings and corrective actions. - Promote strong process discipline, documentation standards, and segregation of duties across the team. Drive Operational Excellence and Continuous Improvement - Establish and manage operational KPIs, dashboards, and reporting for service performance and process health. - Analyze data to identify bottlenecks, recurring issues, rework drivers, manual effort, and process gaps. - Lead improvement initiatives to increase efficiency, accuracy, compliance, stakeholder experience, and scalability. - Support transition, stabilization, and hypercare activities for new processes, sites, countries, suppliers, systems, or service scope changes. - Drive standardization of processes, documentation, reporting, and service delivery practices. Shape Automation, AI, and Digital Enablement - Bring an AI strategic mindset to identify practical opportunities for automation, AI-enabled workflows, analytics, and digital tools. - Translate operational pain points into business requirements for automation, reporting improvements, process redesign, and system enhancements. - Partner with IT, data, procurement systems, process excellence, and automation teams to design, test, deploy, and stabilize digital solutions. - Support UAT, change management, stakeholder communication, and team training for system or process enhancements. - Drive adoption of approved automation, AI, and analytics tools within the team. Manage Stakeholder Relationships - Build strong relationships with Procurement Category teams, Procurement Business Partners, Finance, Accounts Payable, Receiving, IT, master data teams, suppliers, and business stakeholders. - Communicate service performance, risks, escalations, audit matters, process changes, and improvement plans clearly to stakeholders and leadership. - Manage conflict and drive alignment across teams where issues involve unclear ownership, process gaps, supplier delays, invoice discrepancies, receiving issues, or system limitations. - Represent Global Service Delivery in governance forums, audit reviews, transformation discussions, process councils, and process integration workshops. Qualifications - Bachelor's degree or above in Business, Supply Chain, Procurement, Finance, Operations Management, Engineering, or related field. - Typically 8+ years of experience in procurement operations, Procure-to-Pay, shared services, business operations, finance operations, or supply chain operations. - Prior people management experience, preferably leading P2P, procurement operations, transactional procurement, shared services, or service delivery teams. - Strong understanding of P2P processes, including requisitioning, purchase orders, supplier onboarding, catalog management, receiving, invoice reconciliation, and procurement controls. Skills and Attributes - Strong people leadership and team development. - P2P operations and service delivery expertise. - Audit, compliance, and control mindset. - AI strategic thinking and continuous improvement mindset. - Strong analytical, stakeholder management, and communication skills. - Customer-focused, accountable, collaborative, and adaptable. - Experience with SAP, Ariba or other P2P systems. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_my@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.

• Lead, coach, mentor, and develop a team of Professional Services Engineers, Technical Project Leads, and delivery resources supporting Networking and Security services • Drive accountability for delivery quality, customer satisfaction, utilization, and technical execution • Support recruiting, onboarding, performance management, career development, and succession planning • Provide leadership oversight across active Networking and Security services engagements to ensure scope adherence, technical quality, and successful customer outcomes • Partner closely with PMO, Technical Project Leads, and Practice Leadership to proactively identify and resolve project risks, resource constraints, and escalations • Review project health, delivery readiness, staffing, and execution across medium- and high-complexity engagements • Ensure projects are appropriately staffed and technical ownership is clearly defined throughout the delivery lifecycle • Standardize service delivery methodologies, technical documentation, templates, and quality controls across Networking and Security services • Serve as a senior escalation point for Networking and Security delivery engagements • Reinforce proactive customer communication and strong technical accountability across the delivery organization

Role Description The SEO & AI Search Manager is responsible for developing and executing The Fix-It Group's organic search strategy across its portfolio of home service brands. This role owns the strategy, execution, and optimization of: - Search Engine Optimization (SEO) - AI Search Optimization (AEO/AIO/GEO) - Content strategy - Local search - Listings management - Digital content distribution This is a hands-on leadership role that combines strategic planning with execution. The SEO & AI Search Manager coordinates internal resources, traditional SEO agencies, AI technology partners, and content distribution vendors to build a unified organic search program that delivers measurable business results. Key Responsibilities - Organic Search Strategy - Develop annual and quarterly SEO and AI Search roadmaps aligned with business objectives. - Identify opportunities to improve rankings, AI visibility, local search performance, and organic lead generation. - Partner with cross-functional teams to align search initiatives with business priorities. - Monitor industry trends, search algorithm updates, and emerging AI technologies to maintain a competitive advantage. - SEO, AI Search & Content Strategy - Develop and publish a high volume of SEO- and AI-optimized content, including service pages, blogs, FAQs, and supporting website content. - Identify content opportunities through keyword research, analytics, customer insights, and competitive analysis. - Lead content production by coordinating internal resources, traditional SEO agencies, AI technology partners, and content distribution vendors. - Leverage AI tools and agency partners to accelerate content production while maintaining editorial quality, brand consistency, and search performance. - Continuously optimize existing content to improve rankings, conversions, and AI visibility. - Listings & Digital Presence - Oversee Google Business Profiles, Apple Maps, Bing Places, Yelp, Angi, BBB, Nextdoor, Yext, and other third-party lead platforms. - Ensure services, promotions, seasonal offers, and business information are consistently represented across all digital properties. - Maintain the master inventory of services and service areas by brand. - Technical SEO - Prioritize technical SEO initiatives, including indexing, structured data, internal linking, page speed, Core Web Vitals, and site architecture. - Coordinate technical SEO priorities between development teams and agency partners. - Support technical audits and implementation of recommended improvements. - Performance Analytics & Reporting - Develop dashboards and reporting that measure SEO, AI Search, content, listings, and overall organic performance. - Monitor rankings, AI visibility, traffic, conversions, revenue, share of voice, and local search performance. - Deliver monthly and quarterly reporting to General Managers and executive leadership. - Present performance insights, recommendations, and roadmap updates that guide business decisions. - Competitive Intelligence - Evaluate competitor websites, content strategies, AI visibility, local search performance, and organic rankings. - Identify best practices and emerging technologies that improve market share and search performance. - Recommend new SEO, AI Search, and content initiatives based on competitive analysis and industry trends. - Vendor Management - Manage relationships with SEO agencies, AI technology partners, listing providers, and content distribution vendors. - Coordinate internal resources and external partners to ensure work aligns with the organization's SEO and AI Search strategy. - Prioritize projects and vendor investments based on business objectives and ROI. - Build and lead an internal team focused on content development and technical SEO as the function grows. Qualifications - Bachelor's degree in Marketing, Communications, Business, or a related field. - 5+ years of experience in SEO, content strategy, or organic search marketing. - Experience developing enterprise SEO strategies that drive measurable business results. - Experience managing agencies, AI technology partners, freelancers, or other external marketing vendors. - Experience with AI Search Optimization and AI-assisted content development. - Experience in multi-location, franchise, or home services organizations preferred. - Strong understanding of SEO, technical SEO, local SEO, and AI Search Optimization. - Proficiency with Google Search Console, Google Analytics 4, Semrush, Ahrefs, Screaming Frog, BrightLocal, or similar SEO platforms. - Familiarity with schema markup, CMS platforms, and AI-powered content creation tools. - Strong analytical capabilities with experience using data to drive strategic decision making. - Excellent written, verbal, presentation, and executive communication skills. Core Competencies - Organic search strategy - SEO & AI Search Optimization - Content strategy and development - Performance analytics and reporting - Executive communication and presentation - Vendor and agency management - Project management - Cross-functional collaboration - Data-driven decision making - Hands-on execution in a fast-paced environment

Role Description The Operations lead will be accountable to CEO for the following: - Provide management direction including contributing to the development of strategic plans and the development and implementation of policies. - Oversee daily operations across Africa Talent, working with the respective Leaders across the business to ensure sustained and optimized performance. - Ensure that team virtual connections and security is maintained and working smoothly through regular system checks and managing the relationships with key stakeholders in Africa and with the receiving Member firm. - Together with the CEO, build and maintain mutually beneficial global relationships across the member Firm network to ensure that the strategic objectives of Africa Talent are driven. - Be able to evaluate business performance by analysing and interpreting data and metrics. - Lead annual planning, pricing, and budgeting process including allocation of financial resources, financial reporting, while contributing to resource mobilisation. - Manage financial management and reporting for programme and institutional expenditure against approved plans/budgets. - Ensure timely development, refinement and upgrading of financial and operational management systems to ensure effective and robust management Africa Talent’s financial reporting. - Ensure mitigation of risks through accurate maintenance of accurate financial reporting and risk mitigation strategies to ensure alignment with all Deloitte’s requirements. - Provide oversight on administration and operational functions that fall under enablement support. - Oversee the risk and legal processes with Africa Talent which include but are not limited to the DTIC incentives, Companies Act requirements, Global member firm requirements to operate as a centre and provide services to other member firms. Qualifications - CA (SA) or MBA or Relevant Commercial/Science or Technology Postgraduate Degree from a recognised university. - Be a member in good standing registered with a relevant professional body. - 8-10 years relevant working in a related or client facing role. - Possess strong financial management experience and skills including but not limited to budgeting/forecasting and stakeholder management. - Previous demonstrated experience as a commercial leader. - Demonstrated experience working within a global network where your focus has been on working across member Firms to build and maintain mutually beneficial relationships and to ensure operational effectiveness in the model. - Be proficient in accounting systems, grants, and financial management systems. - Have knowledge and experience in design, implementation and monitoring systems of financial management, controls, and accounting systems. - Have demonstrable experience in relationship management across a professional services organization. - Have ability to link financial results to programme and operational performance drivers and provide value add insights to an organization. - Previous experience in a client-facing role within a Consulting or professional services organisation. - Exceptional communication skills, both written and verbal. - Able to deliver multiple engagements on time and within budget. - Demonstrated experience working across different cultures in a global network which has provided you with an appreciation for diversity inclusive of cultural diversity and local BEE regulations. - Proven ability to make decisions and the right judgement calls in complex projects and situations. - Creates a culture of trust, ownership and accountability across teams and projects. - On the job coaching for managers and professional staff and taking accountability for multiple large engagements. - Manages large engagement / multiple engagement deadlines holistically, identifying risks and escalating. - Drives continuous improvement. - Custodian of the business, shaping offerings that we need to proactively take to the market. Company Description Africa Talent by Deloitte (Africa Talent) is a standalone division of Deloitte, owned by Deloitte Africa and Deloitte Netherlands, based in South Africa. Our goal is to meet the growing demand for Talent in Africa and Europe; by recruiting and developing Talent throughout Sub Saharan Africa to service the diverse needs and to enable projects at our clients. Talent employed will have the full experience of Deloitte, while getting both international and local exposure to a diverse set of clients, working remotely from Africa. It will take advantage of the demographic reality of Africa as a future source of talent for both Africa and Europe and at its core, the goal is to create employment in Africa and invest in African talent. The ethos of our organisation is characterised by vision, purpose beyond profit and an appetite to innovate and deliver creative, high impact solutions to client challenges. Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte – Africa Talent - is where you will find unrivalled opportunities to succeed and realize your full potential.