Role Description We are seeking a Learner Experience Manager / Student Success Manager to help learners thrive in their professional learning journey within a digital education environment. This role focuses on ensuring students are fully supported from onboarding to completion, maintaining high engagement and satisfaction throughout. You will play a vital role in driving learner success through proactive communication, problem-solving, and collaboration with internal teams and learning facilitators. Key Responsibilities - Act as the primary point of contact for learners from onboarding through course completion - Conduct 1:1 and group learner support sessions across multiple time zones - Guide learners in structuring study plans and managing progress toward completion - Identify and address learning or engagement challenges early, offering practical solutions - Maintain clear and responsive communication via email, chat, and video calls - Collaborate with facilitators, mentors, and career coaches to ensure learner goals are met - Monitor learner performance and engagement using tracking tools and reports - Collect and analyse learner feedback to recommend process improvements - Provide alumni support and foster a sense of community among past participants Qualifications - Relevant Bachelor’s degree or equivalent experience - Minimum of 3 years’ experience in student support, customer success, or learner engagement within education or training environments - Demonstrated ability to build rapport and communicate effectively with diverse learner groups - Strong organisational and administrative skills, with attention to detail - Experience facilitating online sessions or coaching learners (preferred) - Familiarity with digital education platforms and online learning environments - Empathetic, proactive, and able to handle sensitive information with professionalism - A strong sense of accountability and ownership of learner outcomes Benefits - Fully remote role with flexible working environment - Collaborative, people-centred performance culture - Opportunity to contribute to meaningful learner outcomes in a growing digital education sector - Professional growth within a purpose-driven Employer Group Our Recruitment Process - Application Submission: Complete the online form and answer brief application questions. - Initial Screening: Applications are reviewed for role alignment; successful candidates move to the longlist. - Video Interview Stage: You’ll record short responses to 3–4 role-specific questions. - Live Interviews: Shortlisted candidates attend first-round interviews (and, if applicable, further rounds). - Final Shortlist & Verification: Reference and background checks are completed. - Offer & Contracting: Successful candidates receive formal offers and contract documents. - Pre-boarding & Onboarding: Once accepted, you’ll complete a pre-boarding process before officially joining your employing organisation within the Employer Group.

Title: Manager, Quality Control - Analytical Location: Newark, CA Job Description: Job Summary: The Manager, Quality Control (QC) - Analytical is responsible for leading and overseeing the analytical testing program supporting both clinical and commercial drug substance (DS) and drug product( DP) manufacturing in a GMP-regulated facility and registered under the Federal Select Agent Program (FSAP). This role ensures compliant, secure, and timely laboratory testing aligned with global regulatory standards while maintaining strict adherence to select agent and toxin regulations. This position combines leadership, technical expertise, regulatory compliance, and biosecurity oversight to support product release, stability, method lifecycle management, and ensure laboratory readiness for inspections. Works with key laboratory personnel and personnel from other functions, including Quality Assurance, Manufacturing, Supply Chain, and external CMOs and contract testing sites. Reporting to: Executive Director, Quality Control Location: Newark, CA - hybrid Salary range: $140,000 – $150,000 + annual performance bonus * the final salary offered will depend upon factors that may include but are not limited to the quality and length of experience, education and geographic location. Responsibilities/Essential Duties: - Lead QC analytical testing activities supporting clinical and commercial DS and DP manufacturing, including: in-process testing; release and stability testing; and raw material and excipient testing. - Ensure alignment of laboratory capacity and scheduling with manufacturing timelines and supply chain demands. - Oversee the execution of analytical testing for drug substance and drug product. - Drive on-time batch disposition for both clinical and commercial products. - Maintain laboratory practices consistent with biosafety (BSL) and biosecurity requirements, including chain-of-custody and material accountability. - Partner with the Responsible Official (RO) and biosafety teams to ensure inspection readiness for CDC/APHIS/FSAP audits. - Oversee training and qualification of staff handling select agents. - Review and approve test results and certificates of analysis (CoA); deviations, OOS/OOT investigations, and CAPAs; stability protocols and reports. - Serve as key SME during regulatory inspections (FDA, EMA, CDC/APHIS). - Provide oversight of analytical methods used for DS and DP. - Lead method validation, verification, transfer, and lifecycle management across clinical and commercial phases. - Support analytical investigations related to process deviations, product quality issues, and stability trends. - Lead and develop a team of QC supervisors, analysts, and specialists in a regulated and high-containment environment. - Ensure personnel are fully trained and qualified in cGMP practices, analytical techniques, and biosafety and biosecurity practices. - Promote a culture of safety, accountability, compliance, and operational excellence. - Drive improvements in laboratory efficiency and turnaround times; method robustness and lifecycle management; and error reduction and right-first-time performance. - Track and improve key performance metrics (KPIs). - Ensure timely execution of QC deliverables to support release timelines. Basic Qualifications: - Bachelor’s degree & 10+ years’ directly related experience. - 3-5 years’ management experience. Preferred Qualifications: - Bachelor’s degree in Chemistry, Biochemistry, Microbiology, Pharmaceutical Sciences, or related discipline. - Master’s of Science or Ph.D. in Chemistry, Biochemistry, Microbiology, Pharmaceutical Sciences, or related discipline. - Direct experience working in a BSL-2/BSL-3 lab. - Experience with a range of biological and physio-chemical methods. - Experience with regulatory inspections (FDA, EMA, CDC/APHIS). Company Summary: Revance is a global company developing, producing, and distributing industry-leading, differentiated products across aesthetics, skincare, and therapeutics. Revance drives innovation beyond convention to offer treatment options for individuals across generations. The Company’s vision is to redefine excellence in aesthetics, skincare, and therapeutics through science-powered innovation, with an unwavering commitment to its providers, patients, and consumers. Revance’s award-winning products are the result of robust research and development, a cornerstone for the Company, driven by renowned scientists. What Revance invests in you: - Competitive Compensation including base salary and annual performance bonus. - Flexible PTO, holidays, and parental leave. - Generous healthcare benefits, HSA match, 401k match, employer paid life and disability insurance, pet insurance, wellness discounts and much more! This section of the job description is required by the American with Disability Act (ADA). The ADA requires that job descriptions reflect the physical and mental demands required to effectively perform the essential duties of the job. The ADA prohibits employers from discriminating against a “qualified individual with a disability” in all aspects of the employment relationship. A “qualified individual with a disability” is “an individual who meets the education, experience, skill, and other job-related requirements of a position held or desired, and who, with reasonable accommodation, can perform the essential functions of a specified job.” Revance is an Equal Opportunity employer. All qualified applicants will receive consideration for employment based on merit, without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Role Description Du weißt, wie man Türen öffnet – am Telefon, per Mail, auf LinkedIn? Du denkst unternehmerisch, redest klar und verlierst nicht die Geduld, wenn's mal länger dauert? Dann lies weiter. Wir suchen dich: - Für 40 Stunden pro Woche baust Du aktiv unsere Neukundenpipeline auf – strukturiert, eigenverantwortlich, ergebnisorientiert. Responsibilities - Aktive Neukundenakquise über Telefon, E-Mail und LinkedIn - Identifikation und Ansprache relevanter Entscheider in Zielunternehmen - Erstpräsentation unserer Leistungen und Qualifizierung von Leads - Pflege und Dokumentation im CRM sowie strukturierte Übergabe ans Team Qualifications - Nachweisbare Erfahrung im B2B-Vertrieb oder in der Neukundenakquise - Sicheres, professionelles Auftreten – am Telefon wie schriftlich - Verständnis für erklärungsbedürftige Dienstleistungen und kreative Branchen von Vorteil - Selbstorganisation, Verlässlichkeit und ein klarer Blick auf Zahlen und Ziele Benefits - 100 % remote, flexible Zeiteinteilung - Faire Grundvergütung + attraktives Provisionsmodell - Technisches Setup inkl. CRM, Skripten und Tools - Kurze Wege, direkte Kommunikation, kein Konzernapparat - Raum, eigene Strukturen und mittelfristig ein eigenes kleines Team aufzubauen - Dein Geburtstag gehört dir – den hast du immer frei Hier geht's nicht um Masse – sondern um echte Beziehungen zu Unternehmen, die von uns profitieren können. Wer strukturiert denkt, verbindlich handelt und Lust hat, mit einer Kreativagentur zu wachsen, ist genau richtig. Interesse? Einfach melden – formlos, direkt, ohne Bewerbungsroman.

Role Description The Global Territory Business Manager (TBM) is sales-focused and responsible for establishing and maintaining relationships with multiple sectors/business lines to promote VECTRA International’s lines of services, solutions, training portfolio, and AI services. You will collaborate with Sr. Consultants within assigned geographic areas to drive positive impact and expand our global presence. Tasks - Sales & Revenue Growth - Develop and implement territory sales plans to achieve or exceed targets. - Identify new business opportunities, expand the customer base, and drive product/service adoption. - Monitor market trends, competitor activity, and customer needs. - Develop a consultative approach to deeply understand customer challenges and translate them into tailored solution proposals. - Ensure forecasts and assigned quotas meet or exceed territory expectations. - Client Relationship Management - Build and maintain strong relationships with key clients, stakeholders, influencers, and decision-makers. - Conduct regular client visits and business reviews. - Address customer concerns, ensure high levels of satisfaction, and serve as the customer advocate inside VECTRA International. - Negotiate contracts, close high-value deals, and build consensus in environments with competing priorities. - Territory Management - Plan and manage territory coverage efficiently, ensuring alignment with company goals. - Maintain accurate records of sales activities, pipeline, and account planning tools using the CRM. - Collaborate compliantly across VECTRA International’s functions (AI, customer success, marketing, operations) to share best practices and co-create solutions. - Maintain a deep understanding of assigned territory dynamics, stakeholder mapping, and referral network navigation. - Reporting & Analysis - Track and report on sales performance and KPIs. - Prepare regular territory reports and forecasts. - Use data insights to adjust strategies and improve performance. Qualifications - Education: Bachelor’s degree in Sales, business, marketing, Environmental Science, or related fields (desired). - Experience: Minimum 2-3+ years in selling professional services, solutions, and understanding of AI capabilities (ESG/B2B sales desired but not required). - Skills: - Strong understanding of business topics, or socio-economic development frameworks. - Exceptional communication, listening, discovery, and stakeholder engagement skills. - Proven end-to-end sales expertise, including research, qualifying through outbound calls, team selling, and documented ability in meeting/exceeding sales goals. - Strong organizational, presentation, and creative thinking skills. - Entrepreneurial, self-motivated, goal-oriented, and able to work in a remote setting. - Proficient with Google Suite, CRM platforms (e.g., Zoho), and outbound outreach tools. - Consummate learner with the ability to adapt to evolving markets and customer needs. - Role models ethics and integrity to earn trust with external stakeholders. Benefits - VECTRA International is an equal-opportunity employer. - We celebrate diversity and are committed to creating an inclusive environment for all employees. - Join something bigger. Make a difference with VECTRA International. Company Description We co-founded VECTRA International in 2005 to improve the lives of workers in supply chains, for products and services, to enhance the lives of the people in the local communities. Supply chains are where you can reach the most vulnerable people and have the greatest impact to protect people. We believe that technology and humans must go hand-in-hand. Therefore, our solutions are built to navigate ESG and sustainability landscape with efficiency. Join us in building a better future for businesses, workers, and communities worldwide.