• Support organizational improvement and change management initiatives for OCHIN members and customers. • Drive quality as a business strategy and support continuous improvement activities with health centers and across OCHIN teams. • Manage and promote knowledge capture, analysis, and sharing within the team and across the organization. • Lead and design change management initiatives to ensure successful adoption of new processes and workflows for OCHIN and health center teams. • Collaborate with internal and/or external stakeholders to support improvement and change management activities. • Provide training and coaching on improvement methodologies, change management practices for OCHIN and health center teams as needed.

• Provide franchisees with industry training and support in assigned region while driving profitability • Be part of new store launches • Building, driving, and implementing a strong Catering program to franchisees • Implementing franchisee store Startup Program • Maximize restaurant profits at each location through business performance, P&L reviews, training, and store operation evaluations • Oversee the operations of multiple restaurants • Developing sales strategies and business development plans • Collaborate with the marketing team to execute local campaigns (active and digital) • Understanding KPIs & analytics • Training and reinforcing the franchise model, system, and best practices • Guide, train, and manage hourly employees, management, and supervisors • Ensure that all branches follow safety, health, and business laws and regulations and operation of essential equipment • Compiling brand compliance data • Uphold brand standards of excellence and service, guaranteeing quality performance • Organize and implement training programs for franchisees with increasing brand awareness in your region • Participating in regional meetings; completing, maintaining, and processing required paperwork • Maintains a high level of knowledge and skills in all areas of operations and training • Consults with franchisees to ascertain and define needs or problem areas and determines scope of investigation required to obtain solutions • Advises Brand Leader on issues identified through communication with franchisees • Following up with franchisees on weekly/bi-weekly basis to ensure the best results • Compiles brand compliance data and helps franchisees upgrade their image • Completes, maintains, and processes required paperwork, records, and daily reports • Maintains daily and weekly schedule in Microsoft Outlook (minimum of two weeks in advance) • Responsible for building and following instructions for new location setups; including having full understanding of tools and ability to use • Taking initiative to advance programs that will benefit the brand and all franchisees • Travel 50-75% in and outside region

• Support a U.S. Government building partner nation capacity effort focused on developing sustainable military intelligence capabilities through advisory support, training, and institutional capacity building.

• Identifying and engaging with passive and active talent • Advising business leaders on best-in-industry hiring practices • Participating in continuous education to train leaders and interviewers on conducting quality interviews • Guiding stakeholders in crafting appealing and compliant job descriptions • Structuring interview panels and leading debriefs • Partnering with hiring managers on strategic talent planning through hire and onboarding of candidates • Developing strong business acumen to understand engineering teams' work in relation to long-term goals